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DoubleTree by Hilton Jacksonville - Riverfront

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DoubleTree by Hilton Jacksonville - Riverfront
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523 Reviews from our TripAdvisor Community

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Showing 518: English reviews
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Jacksonville, Florida
Reviewed 2 days ago NEW

Excellent experience for my 16yr old and her friends. Will definitely stay again. The Jr suite was everything we needed for this stay and Ruth Chris was excellent in accommodating our birthday party. Rachel, the banquet manager, was the best!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank feliciac758
00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Thank you so much for the excellent review of DoubleTree by Hilton Hotel Jacksonville Riverfront. We are thrilled to know you loved your suite and that having Ruth's Chris Steak House on our property was an extra special attraction for you. We also appreciate you recognizing Rachel and will be sure to share your kind words with her. Thanks again...

Treasure Island, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 7 February 2017

The staff is excellent at this hotel and the breakfast is also great. There is a Ruth's Chris Steakhouse in the hotel which was excellent. The location is perfect on the river with a shuttle boat service out back. There are several stops that the boat makes and you can get off. There is also a nice boardwalk area out...

Review collected in partnership with DoubleTree by Hilton
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Thank MD S S
About Hotel's Favourite Review
00gC, Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Thank you for the wonderful review of your stay at DoubleTree by Hilton Hotel Jacksonville Riverfront. We are so delighted to know that you loved our central location which was perfect for your needs, the convenience of having Ruth's Chris Steak House on our property, as well as our attentive associates who took great care of you. It was our...

Ft. Walton Beach, FL
Reviewed 3 days ago NEW

Second, time staying at this hotel, great time again. Rooms and the staff were great. I will stay here several more times. This location and hotel makes a great meeting place for my daughter and I to meet midway from Fort Walton Beach, Fl and Charleston, SC

Review collected in partnership with DoubleTree by Hilton
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Thank Rescuejay
00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

We were happy to welcome you back at our newly renovated DoubleTree by Hilton Hotel Jacksonville Riverfront. We are so glad we continue to please you with our outstanding service, comfortable accommodations, and convenient amenities It is always a pleasure hosting you, and we look forward to seeing you again soon! Shawn D. Frisbee General Manager

Rainbow City, Alabama
Reviewed 3 days ago NEW

Came for a business conference and had an enjoyable time. The hotel staff was very friendly and helpful. Plenty of restaurants within walking distance and the board walk is very nice to take a stroll on. Would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank robertbJ4289UC
00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Thank you for choosing our newly renovated DoubleTree by Hilton Hotel Jacksonville Riverfront while attending a conference. It's good to know our location worked well for your needs and that our associates left you with a good impression of our hotel. We appreciate your business and look forward to welcoming you back soon! Shawn D. Frisbee General Manager

Florida
Reviewed 4 days ago NEWvia mobile

My husband and I stayed here for my Birthday recently for just one night. It was well worth it. We were in room 1008 which offers a riverfront view. You could tell that the room had been recently renovated, but you could also see some minor wear and tear. Overall, I was pleased though. Please note that while the room...

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Helpful?
Thank TellFlorida
00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Thank you for making DoubleTree by Hilton Hotel Jacksonville-Riverfront a part of your birthday plans. We are delighted to know you loved the river view from your suite and relaxing from your walk-out balcony. We are also happy you dined at one of our fantastic restaurants and that you enjoyed the food and the service. It was our pleasure accommodating...

Palmyra, Pennsylvania
Reviewed 5 days ago NEW

Classy hotel but still feels comfortable. Friendly and attentive staff. Housekeeping always greet you and ask if you are satisfied with your room. Even the maintenance staff greet you when you pass them.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lynda R
00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Lynda, thank you for the wonderful feedback! It is nice to see you were pleased with your stay at DoubleTree by Hilton Hotel Jacksonville Riverfront. We are fortunate to have a dedicated team of professionals, and are happy to know our Housekeeping and Maintenance team took good care of you. We hope you will visit us again on your next...

PALM BAY
Reviewed 6 days ago NEW

This hotel is modern looking and clean. We reserved a river view room and special requested the highest floor possible. Upon check-in the attendant gave us the top floor. What an amazing view of the St. John's river and downtown. We enjoyed our stay and are looking forward to returning soon.

Review collected in partnership with DoubleTree by Hilton
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Thank MELISSA D
00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Melissa, we are delighted you had an excellent stay at our newly renovated DoubleTree by Hilton Hotel Jacksonville Riverfront. It’s our pleasure knowing you loved your room, especially the breathtaking view it provides. We enjoyed having you as our guest and hope you will make us your home any time you are in Jacksonville for business or pleasure. Shawn D....

Newyork
Reviewed 1 week ago

Above average but not top shelf. Good breakfast but limited choices.room smelled like cigarettes.great location. Nearby Jacksonville landing was bum central.dont go there.stay close to hotel. Staff good but not great. Leaving

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank I5545GGjeanl
00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Thank you for choosing to stay with us and for sharing your comments. We appreciate your feedback and are pleased to hear that with the exception of a few issues, you had a pleasant stay. We enjoyed having you with us and hope we will see you here again for an even better experience! Shawn D. Frisbee General Manager

Virginia Beach, Virginia
Reviewed 1 week ago via mobile

I stayed here like I usually do when in the area. This last trip was a different experience than any I've had here. Apparently it was a frat there which was ok. What wasn't ok is that instead of them getting drunk and passing out like "normal people" do, they thought it was a even better idea to see who...

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Helpful?
Thank SkyBreJah
00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. Our goal is to provide a comfortable night's rest. We are sorry that your sleep was disrupted by noise from other guests and that we weren't able to fix the issue to your satisfaction. Your comments will help us as we continually work...

Greenville, North Carolina
Reviewed 1 week ago

The view of the water was beautiful. The staff were friendly and accomodating. The iron in the room snagged my clothes, they immediately brought a new iron (out of the packaging) to the room. Ruth's Chris is conveniently located downstairs, but the location is a little strange to get to.

Review collected in partnership with DoubleTree by Hilton
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Thank Krysstravels
00gc, General Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Thank you for making DoubleTree by Hilton Hotel Jacksonville Riverfront a part of your travel plans. We are delighted to know you loved the breathtaking view and the excellent service provided by our staff. It’s our pleasure knowing you enjoyed your business stay with us, and we hope to see you again soon. Shawn D. Frisbee General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton is a downtown hotel where an exceptional locale blends with an array of amenities, personable service, and a better night's sleep. Fully renovated in 2015, the hotel features all non-smoking guest rooms with walk-out balconies, stunning views, and complimentary wireless internet. Amenities include two restaurants and bars including Ruth's Chris Steak House. Additional dining options include a all day dining at St. John's Provision Co. and room service. The hotel also features a riverfront pool and 24-hour complimentary business and fitness centers. With the perfect combination of amenities and services, all you'll have to do is sit back, relax, and indulge. ... more   less 

Additional Information about DoubleTree by Hilton Jacksonville - Riverfront

Address: 1201 Riverplace Blvd, Jacksonville, FL 32207-9009
Region: United States > Florida > Jacksonville
Price Range: €111 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Jacksonville - Riverfront 3.5*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Hilton Hotels Direct, Travelocity, Priceline, Expedia, Orbitz, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Jacksonville - Riverfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
Hotel Style:
#4 Green Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Jacksonville - Riverfront staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Jacksonville - Riverfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the St. Johns River”
JeffBreedlove, 14 Apr 2017 | Read review
“Definitely ask for riverfront!”
  • It was an awesome stormy night
jpennett, 18 Feb 2017 | Read review
“Ask for a Riverside room but away from the bridge otherwise you hear all the traffic”
EllenV377, 17 Feb 2017 | Read review
“River view is the best!!”
gailkib, 14 Feb 2017 | Read review
“River view”
hjbear23, 13 Feb 2017 | Read review
5 of 5