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Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

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Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint
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88 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint
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Showing 88: English reviews
Jacksonville
1 review
Reviewed 18 February 2016 via mobile

I came here to stay for about a week this was the most comfortable and homing place iv ever stayed at i feel at home in the employees make sure i have no wories from the manager all the way down to housekeeping ....i would come back to this place anytime because this is my home away from home and... More 

Helpful?
Thank Lajean p
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Bluffton, South Carolina
1 review
Reviewed 16 February 2016 via mobile

I would recommend this extended stay America to anyone looking for that at home, relaxed feel. The staff welcomed you the minute you walked through the door. They take care of you every step of the way. I had the opportunity to talk with the GM, Mrs.Roman, very pleasant to talk to. Most managers don't have or give the time... More 

Helpful?
Thank q4fame
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

It is so rewarding to read that you had a pleasant stay with us. Thank you for sharing your comments. It's great to hear we provided you with exceptional customer service as well as a home away from home experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you... More 

New Brighton, Pennsylvania
1 review
Reviewed 16 February 2016 via mobile

My family moved to Jacksonville and we are staying at this hotel while we look for a house. There was some minor problems with the room that I was initially given but the wonderful staff upgraded us immediately. I initially booked for a week but hadn't found a house so I extended for another week. I can't say enough how... More 

Helpful?
Thank Lindsey H
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you are having a pleasant stay with us and that we were able to quickly resolve any issues. I appreciate your kind words regarding our staff and it is rewarding to hear that they are providing excellent customer service. Thank you for choosing... More 

Jacksonville Beach, Florida
1 review
Reviewed 15 February 2016

Alfonso is great, made sure our room was clean and dishes sent. General Manager was welcoming and ensured if we needed anything not to hesitate to let her Know. Big change from the last time I visited

Helpful?
Thank Micheal N
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you so much for posting a review of our property. It’s great to read that we were able to provide you with a comfortable stay and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Sandy Springs, Georgia
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 February 2016

When I say that for the traveler who has to budget, this is the reason why we spend the few extra bucks to stay at other locations. I pulled the bed out for my son to sleep on and before we started to put the sheets on the bed, I took a closer look at what was little black dots... More 

Helpful?
2 Thank Evangelist S
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. I am grateful for the feedback you provided so we are... More 

Atlanta, Georgia
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 February 2016 via mobile

The price if booked online is cheap and rooms have a little kitchen but where it says Continental breakfast you may or may not get. There isn't anything for kids to drink. At times there is nothing there, so don't count on that. The rooms seem clean and it is close to beaches, downtown, and major highway. They do allow... More 

Helpful?
1 Thank Patricia J
Manager_11525, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to meet your expectations. Your comments were reviewed by the staff, and we will make sure our grab-and-go breakfast is fully stocked to ensure your experience is not repeated. I am grateful for the feedback you provided so we... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2015 via mobile

Have been traveling for some time now and this is one hotel that has definitely made us feel at home. Rooms are recently renovated and very clean. Staff is super friendly and helpful. Assistant manager Gintare has gone above and beyond to make sure that we always feel welcome and that we have everything we need. Would definitely recommend this... More 

Helpful?
1 Thank Elaine T
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2015 via mobile

Just checked in yesterday to a 3rd floor room. Its been newly renovated. Compared to the other 2 locations on the other side, i am highly impressed. Ive stayed at $300 rooms per night to the most grimey ones and for expedia priced at $34 a night, i am elated. I feel safe, i find it clean & the clerk... More 

Helpful?
Thank yogi c
Sierra Vista, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 August 2015

When I checked in, I discovered that Priceline and Hotwire customers must provide a $100 cash deposit upon check in, PLUS they must provide a credit card for incidentals (picture included as proof). A cash deposit or a credit card is not sufficient, must provide BOTH cash and a credit card. As indicated on the policy statement, you may cancel.... More 

Helpful?
4 Thank Rob H
Corsicana, Texas
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 August 2015 via mobile

Do not stay here ever!!! Please pay a little more and stay anywhere else. This place is horrible and definitely a health issue. Beds are stained with urine and blood. The mattress covers have locked in zippers, preventing the removal for proper washing. Toilets full of filth and grime. I showed the manager, Ginn. She was nice enough to reimbursed... More 

Helpful?
2 Thank e10441

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Near Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast

Additional Information about Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

Address: 4693 Salisbury Road, Jacksonville, FL 32256 (Formerly Homestead Studio Suites - Jacksonville - Salisbury Rd. - Southpoint)
Region: United States > Florida > Jacksonville
Price Range: €65 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Homestead Studio Suites - Jacksonville - Salisbury Rd. - Southpoint Hotel
Extended Stay America Jacksonville
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Questions & Answers

Questions? Get answers from Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from children for quieter night.”
 of 5 bubbles CRYSTALC265, 28 Aug 2016 | Read review
“I'll post some photos within a week. As a matter of fact, I'll take some when I get there this evening.”
 of 5 bubbles GiselePP, 21 Mar 2016 | Read review
“Any room that is not infested with insects is a good room.”
 of 5 bubbles N4357KVrobh, 21 Aug 2015 | Read review
“ask for 2 double or queen beds with a kitchen”
 of 5 bubbles saxyduo, 12 May 2015 | Read review
“The first floor is the most convenient because you don't have to wait on the elevator or carry your luggage upstairs”
 of 5 bubbles X1779AOmichaeln, 14 Jan 2015 | Read review
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