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Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

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Traveller (17)
Room & Suite (18)
Dining (2)
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Overview
  • Excellent29%
  • Very good15%
  • Average12%
  • Poor8%
  • Terrible36%
Travellers talk about
“full kitchen”(3 reviews)
“nice area”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Hotel
Family Rooms
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (57)
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All reviewsfull kitchennice areafront desk staffbed was comfortablegreat place to stayelectricityhurricane
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21 - 25 of 57 reviews
Reviewed 26 May 2017 via mobile

Pleasure staying with the Salisbury rd extended stay! Thank you for being such a pleasant experience. Pleasant staff, clean and spacious rooms, very accommodating and joyful experience. 10/10, would highly recommend.More

Thank Alicia D
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded 30 May 2017

Alicia, we are delighted you chose to stay at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations, and reviews like yours...More

Reviewed 24 May 2017 via mobile

I have stayed in some bad/sketchy places, but um this one...oh boy...laundry list of problems. ..starting with loud people above us, unsupervised hoologan children running through hallways, and always have "excuses" maids were nice and cleaned well, that was about it...and oh...nice to know their...More

Thank worknbills o
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded 26 May 2017

Please accept my sincere apologies for our hotel not living up to your expectations. We are so sorry for the issues you mentioned in your feedback and for the unfortunate incident which happened while you were here. We have procedures in place so these types...More

Reviewed 10 May 2017

I read a few bad reviews for this place and almost did not book, I'm so glad I did! The place was clean , the front desk agent and the manager were welcoming and knowledgeable about the area. There is a lot of construction in...More

Thank damien c
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded 11 May 2017

Thank you for choosing to stay at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint. We are happy to know you were comfortable here and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and...More

Reviewed 15 March 2017 via mobile

Not impressed. Bracing on the shelves in the closet were broken, could not hang clothes on it. Face of the drawers broken and just hanging there. Outside door locks broken, key cards wouldn't work, had to walk around to main entrance. Would not stay here...More

Thank Elaine S
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded 16 March 2017

Elaine, thank you for reviewing your stay with family - we value your comments. I would like to apologize for the maintenance issues you encountered in your room. I have already shared the specifics with the respective team so they can make the necessary repairs....More

Reviewed 10 March 2017 via mobile

I have held back my reviews til now!! All 3 stays in last 5 weekends!! First stay dirty kitchen floor!!! Dirty sheets!!! Manager, Luz, who is rude, gave us a back of the bus room, and indirectly accused us of breaking a TV!!! Todd who...More

Thank stevet9797
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded 11 March 2017

Please accept my sincerest apologies for the experience you shared in your feedback. We failed you in the most basic of ways by not providing a clean and comfortable guest room, and we are very sorry for the multiple issues you experienced with it. Remedial...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Outdoor pool
Details
Price range
US$79 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (18)
Dining (2)
Pool & Beach (1)
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Room Tips
"217 is across from the non-stop elevator"
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"words can not even say how dirty this place was..and they thought 5 people could sleep in 1 bed??!!"
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"gross. just gross."
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"Ask for room away from children for quieter night."
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