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Extended Stay America - Jacksonville - Deerwood Park

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Traveller (74)
Room & Suite (28)
Dining (4)
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Overview
  • Excellent23%
  • Very good9%
  • Average12%
  • Poor22%
  • Terrible34%
1 Mar 2018
“Getting much better with new in house management ”
28 Feb 2018
“worst stay ever! Will not stay in any on your hotels! Not sure how else to title this review but I have to give you 120”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
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Offers from Extended Stay America - Jacksonville - Deerwood Park
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (122)
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11 - 15 of 122 reviews
Reviewed 13 December 2017

Elevator didn't work at check in. No luggage carts available. Front desk employee had no clue on how to help. Since I was staying for over a week, I had a large volume of clothes and other items to bring to the room. It took...More

Review collected in partnership with Extended Stay
Thank Jane M
Response from 00esa, Manager at Extended Stay America - Jacksonville - Deerwood ParkResponded 14 December 2017

Jane, thank you for selecting our hotel. We apologize for the issue you experienced with the elevators as it was not working properly and regret the inconvenience caused. Unfortunately, maintenance issues do arise from time to time, and Our engineering team is checking that the...More

Reviewed 24 November 2017

G ood space and location. Not enough linens. No ice trays. Housekeeping didn't show up 2 days. No can opener or good knife. Just one steak knife... not good for slicing meat. Door from parking lot would not accept key card after first day. We...More

Review collected in partnership with Extended Stay
Thank evelynh276
Response from 00esa, Manager at Extended Stay America - Jacksonville - Deerwood ParkResponded 25 November 2017

Evelyn, thank you for being our guest. We are happy to read you were benefitted with our convenient location and that you found us to be a good value. However, we are sorry for the issues you experienced and regret the inconvenience this caused. Please...More

Reviewed 8 November 2017

just a bad place over all hallway stunk like some one died or pissed in hallway rooms smelled really bad in rooms also had to go and buy air fresheners for room shower curtain not long enough so water runs all over the floor air...More

Review collected in partnership with Extended Stay
Thank sherrywF4381JE
Response from 00esa, Manager at Extended Stay America - Jacksonville - Deerwood ParkResponded 9 November 2017

Sherry, thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to...More

Reviewed 7 August 2017

The room was clean, the location was in a nice place off of a dead end road, which felt safe and secure. The lighting was working on the outside so it felt safe outside, too. The room had more amenities than I expected. A++ room!More

Review collected in partnership with Extended Stay
Thank W4821WKwilliamg
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Deerwood ParkResponded 9 August 2017

William, thank for choosing to stay at Extended Stay America - Jacksonville - Deerwood Park. We are happy you liked our great location. We take the security of our guests seriously and are glad that you felt safe and secure with us. Thanks for your...More

Reviewed 18 July 2017

The bathroom wasn't clean, the towels were dingy, i was there a little over a week and everyone day j was there I had to get the keys redone. I spent over and hour in the hallway way my toddler because we couldn't get i...More

Review collected in partnership with Extended Stay
Thank Benneshea A
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Deerwood ParkResponded 20 July 2017

On behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$85 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$85 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (74)
Room & Suite (28)
Dining (4)
Pool & Beach (1)
Questions & Answers
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keeshat80
22 November 2014|
AnswerShow all 4 answers
Response from David S | Reviewed this property |
It is on perimeter park blvd off Southside blvd
2
Votes
Room Tips
"Recommend you don't stay here, no room is better than the other."
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"Avoid this hotel. Not nearly worth the price. You will be much happier at a Holiday Inn Express, Best..."
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"Never been displeased with Holiday Inn Express!"
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"Do not check into this hotel it you have any pets. They are NOT pet friendly."
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