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    Extended Stay America - Jacksonville - Riverwalk

    1413 Prudential Dr, Jacksonville, FL 32207-8131
    +1 877-432-9997
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    1/2/2018 2/2/2018
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    US$113
    US$113
    US$112
    Traveller (17)
    Room & Suite (7)
    Dining (1)
    Overview
    • Excellent29%
    • Very good23%
    • Average23%
    • Poor9%
    • Terrible16%
    Travellers talk about
    Free Wifi
    Non-Smoking Hotel
    Kitchenette
    Wheelchair Access
    Self-Serve Laundry
    Free Parking
    Breakfast included
    Pool
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Jacksonville - Riverwalk
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    Rooms
    1 Feb2 Feb
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (160)
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    1 - 5 of 153 reviews

    Reviewed 1 week ago

    I woke up to a roach crawling on the bed. After a futile attempt to track it down. I went into the bathroom. Only to be startled by no less than 10 others scurrying across the floor and counter. I spoke with the manager and...More

    Review collected in partnership with Extended Stay
    Thank Roger Y
    Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 1 week ago

    Roger, thank you for being our guest and for the feedback. We apologize for the problem you had with the cleanliness of your room and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping and Pest control team to ensure our...More

    Hotel's Favourite
    Reviewed 28 July 2017

    Excellent room close to downtown activities. Room was clean. Staff were very friendly and helpful. Only downside is there isn't a pool. Grap and go breakfast is just that, grab a muffin and coffee. There is instant oatmeal though.More

    Review collected in partnership with Extended Stay
    Thank Janine C
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 29 July 2017

    Janine, thank you for sharing your kind review of Extended Stay America - Jacksonville - Riverwalk - Convention Center. It’s nice to know you enjoyed your spotless room along with our convenient location and that our helpful associates left you with a good impression. We...More

    Reviewed 2 weeks ago

    Good area. Not the cleanest hotel but for the price it was decent. No ice maker in hotel, had to use cube trays in frig. Frig was old. Mirror broken on wall. Spent the weekend for New Years Eve and great location to the Riverwalk...More

    Review collected in partnership with Extended Stay
    Thank Ingrid F
    Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 2 weeks ago

    Thank you for choosing our hotel and for sharing your feedback. We are happy to read you and your family had an overall good stay with us enjoying our convenient location and that you found us to be a good value. However, we are sorry...More

    Reviewed 2 weeks ago via mobile

    Staff was extremely friendly and accommodating. Not thrilled to pay for parking. Lack of information regarding the services that are provided. No building ice machine. The kitchenett had no supplies in the room. A notice to ask at front desk to put pkg together..what does...More

    Thank StellaTodd
    Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 2 weeks ago

    Thank you for choosing us while here for a wedding. We are pleased to know you were impressed with our courteous associates, but we are sorry for we missed meeting some of your expectations. Please know to ensure cleanliness of kitchenware upon check-in, brand standards...More

    Reviewed 3 December 2017

    I was staying here while i was on orders. The rooms were dark and musty. I saw a roach on the wall in my room and asked to be switched to another room. I should’ve left then. I woke up in ge middle of the...More

    Review collected in partnership with Extended Stay
    Thank T'Errha M
    Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 4 December 2017

    Thank you for your review. We are sorry we failed to provide you the clean and comfortable suite you expected when you selected our hotel for your lodging needs. What you encountered should not have happened as we have regular treatments from a professional service...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$99 - US$144 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 113
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Extended Stay, Hotwire, getaroom.com, Cancelon and TripOnline SA so you can book your Extended Stay America - Jacksonville - Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Extended Stay America Jacksonville / Riverwalk Hotel Jacksonville ,
    • Extended Stay America Riverwalk
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    Traveller (17)
    Room & Suite (7)
    Dining (1)
    Hotel & Grounds (18)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Packerfan4
    18 April 2016|
    AnswerShow all 4 answers
    Response from Mike H | Reviewed this property |
    Only stayed one night but it's in a small lot far off the interstate. I'd hate to have to get a truck in and out of there.
    0
    Votes
    Room Tips
    "Pay the extra money and stay next door at the Hampton."
    Read review
    "For extended stay, a ground floor makes moving in and out easier."
    Read review
    "All rooms seem to be in a good location."
    Read review
    "Rooms in another hotel are best."
    Read review
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