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Courtyard Jacksonville Airport Northeast

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Courtyard Jacksonville Airport Northeast
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132 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Columbia, South Carolina
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 24 August 2015

We were on our way from SC to Disney and knew we would be leaving SC late and didn't want to drive the whole way. I had made a reservation for the Courtyard since it was right off the interstate and would put us a lot closer to Disney to leave out the next morning. We got to the hotel... More 

Helpful?
Thank stpattysgirl1982
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear stpattysgirl1982, We hope you had fun in Disney, and appreciate you staying with us. We are glad that we were a good fit for your needs while in Jacksonville. We hope to have you stay with us again. Sincerely, Brad Whitaker More 

St. Petersburg, Florida
Level Contributor
270 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 22 August 2015

Staff was friendly but not attentive to guests. Checked in, went to the room only to be greeted with an offensive odor. Returned to the desk and the person checking me in didn't remember me, so I waited in line for 3 other guests to be checked in. I explained to her that she had just checked me in and... More 

Helpful?
Thank traveler1468
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear traveler1468, Thank you for choosing to stay with us, while in Jacksonville. We would like to apologize for the issues you experienced with the room scent and the breakfast. We have focused on training regarding these issues to improve our quality. Hopefully, if in Jacksonville, you give us another opportunity. Sincerely, Brad Whitaker More 

Dortmund, Germany
Level Contributor
72 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 25 July 2015

If we just landed after midnight and wanted to leave early the next day, we wanted a hotel that is close to the airport. I found the Courtyard and it was a nice enjoyable stay for the night. The staff was lovely even so late in the night. Parking was included, WIFI of course as well and it was a... More 

Helpful?
Thank Jessica G
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Jessica G, Thank you for the wonderful review regarding you stay with us. We appreciate the great comments. We hope to see you again in Jacksonville. Sincerely, Brad Whitaker Area General Manager More 

Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 June 2015

Calling it average is misleading compared to the whole spectrum of hotels. However, as part of the Marriott brand of hotels it felt precisely that way. It was what I expected and what I am accustomed to for a small Marriott but nothing more. Desk Staff were engaging and polite. I paid for the room "with breakfast for one" and... More 

Helpful?
Thank James F
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear James F, Thank you for staying with us and taking the time to review our hotel. We are very pleased that the staff was so helpful during your time with us. Please let us know if there was an error with the Bistro billing, but we hope of course it was accurate. Sincerely, Brad Whitaker Area General Manager More 

Tarpon Springs, Florida
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 10 June 2015

I was a walk-in. This exit has lots of hotels and restaurants and shopping and of course close to the airport so it has a lot going for it. Not much that I would recommend walking to but in close proximity at the same exit. Rooms were clean. A/C units blew cold air. Friendly staff. Lots of flight attendants and... More 

Helpful?
Thank CloverZ S
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear CloverZ S, Thank you for staying with us and for the wonderful comments regarding your stay. We are very pleased that you exeprienced a friendly staff and clean rooms. That is our utmost priority, and we have shared your comments with the staff. We hope to see you again in the future. Sincerely, Brad Whitaker Area General Manager More 

Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 May 2015

We stayed here for one night travelling north on I-95 and were disappointed with the quality of the room. It was damp and musty as soon as we walked in (and yeah, I know it's Florida), as well as having a smell of stale smoke. The bathroom wasn't totally clean, but it was after 1am and we just needed to... More 

Helpful?
Thank bakerash
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear bakerash, Thank you for staying with us and reviewing your stay. We are looking into the cleanliness and smell issue you experienced (we are a smoke free hotel). We are very pleased that the staff was friendly and "excellent." Sincerely, Brad Whitaker Area General Manager More 

Somers, NY
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 April 2015

We stayed here because of its location by the airport and a 6 AM flight. Very surprised to see how helpful and willing to help the front desk was as far as getting me to the airport on time (5AM) and helping me find a place to eat.(all with a sense of humor) The room was clean and spacious. I... More 

Helpful?
Thank rosgo
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 March 2015 via mobile

We spent one night here at the end of our honeymoon. We arrived late at night and we're greeted by a very friendly front desk clerk. After entering our wheelchair accessible room we quickly discovered that there was no shower seat. Fortunately someone had left a wheelchair that the F.D. clerk allowed us to use as a shower seat. The... More 

Helpful?
Thank Wcb1126
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Wcb1126, Thank you for staying with us. We are very sorry that you had a disappointing stay, and we are looking into the issue with the shower seat. We are very pleased that the staff was very helpful and friendly. Sincerely, Brad Whitaker Area General Manager More 

West Palm Beach, Florida
Level Contributor
187 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 23 February 2015

I had the opportunity to stay here for business. Conveniently located close to the airport. Also only 15 minutes from downtown. I would stay here again. The property could use an upgrade. The room was clean and the bed comfortable. I would recommend a room along the back of the property.

Helpful?
1 Thank Steven W
South Riding, Virginia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 December 2014 via mobile

Right off highway. Clean rooms. Super friendly staff. Bonus free weekend holiday breakfast made our stay even sweeter. Staff provided excellent customer service! Would stay again, it's a great value! Good for our family of six.

Helpful?
1 Thank Barbara703

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Jacksonville Airport Northeast

Address: 14668 Duval Rd, Jacksonville, FL 32218-2460
Region: United States > Florida > Jacksonville
Price Range: €102 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Airport Northeast 3*
Number of rooms: 78
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Also Known As:
Courtyard By Marriott Jacksonville Airport/Northeast Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott
Hotel Style:
#51 Business Hotel in Jacksonville
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Questions & Answers

Questions? Get answers from Courtyard Jacksonville Airport Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the side away from the parking lot are quiet.”
 of 5 bubbles 776daved, 30 Oct 2016 | Read review
“Get a room on the East side for quite, but not over the swimming pool.”
 of 5 bubbles BlackCreek389, 19 Oct 2016 | Read review
“I think all the rooms are good and quiet”
 of 5 bubbles jlle, 16 Sep 2016 | Read review
“They have balcony rooms if you're a smoker. Which I look for when I travel.”
 of 5 bubbles Daisydukegrits, 16 Jun 2016 | Read review
“I always ask for a higher floor to avoid a lot of floor traffic.”
 of 5 bubbles Melody862, 15 Apr 2016 | Read review
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