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Courtyard Jacksonville Airport Northeast

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Courtyard Jacksonville Airport Northeast
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142 Reviews from our TripAdvisor Community

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Showing 139: English reviews
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Delray Beach, Florida
Reviewed 2 weeks ago via mobile

This is a pretty tired hotel and not a place for a revisit...as it needs a bit more sound proofing from hallway chatter and passers by at any hour of the day or night. Convenient to the airport but lacked any appeal otherwise....no breakfast included...another $10.95 please.....makes this model second choice behind Springhill or Hampton Inns...so it won't be on...

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Helpful?
Thank kevin s
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for taking the time to share your experience at the Courtyard Jacksonville Airport Northeast. We are disappointed to hear we did not meet all the needs for your recent stay. We hope to take your suggestions and use them to make changes for future guest stays. We hope you will give us another opportunity to show you how...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago via mobile

Overall the stay was good. The room smelled funny and the faucet in the shower was leaking. The restaurant doesn't have many options but what was available was good. The staff was friendly and the common areas were pretty clean

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Thank 77Nikki
Diamond H, Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for taking the time to share your experience at the Courtyard Jacksonville Airport Northeast. We appreciate your feedback. Rest assure that your feedback has been shared with the team. We are glad you had a good stay and I hope next time you are in Jacksonville you will make the Courtyard Jacksonville Airport your hotel of choice. Hope...

Florida
Reviewed 12 March 2017 via mobile

I was not a guest of this hotel but was staying at the Hyatt Place on the same street and found The Bistro on a short walk. Kirsten was so great! She suggested a few items but I chose the Caesar Salad with grilled chicken snd a glass of water. It was delicious! Kirsten took great care to fix my...

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Helpful?
Thank Leigherton H
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for taking the time to share your thoughts in regards to your Bistro experience. We are delighted to hear that Kiersten met the needs for your dining experience. We truly appreciate the feedback and will pass on your kind words to Kiersten. I hope next time you are in Jacksonville you will make the Courtyard Jacksonville Airport your...

Reviewed 27 February 2017 via mobile

A typical stay at a Marriott Courtyard, which is all you can ask for. It was clean, quiet and the staff friendly. Convenient to many restaurants and to I-95 and I-295. Plenty of free parking. There was a bistro available but we didn't eat there.

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Helpful?
Thank Cindy S
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for taking the time to share your experience with the Courtyard Jacksonville Airport. We are delighted we were able to meet all the needs for your stay. We hope to see you again soon. Thank you for choosing the Courtyard Jacksonville Airport.

Durham, North Carolina
Reviewed 18 January 2017

We stopped here overnight on our way down 95. It was easy on and off of the highway and the hotel was nice and clean. The best part was the night auditor- she was very pleasant and friendly. I have been around a lot of people working the night shift and often they keep their positions because they are reliable...

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Helpful?
Thank Ksimp85370
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for sharing your thoughts in regards to your stay. We agree we have a great Night Auditor. We are delighted to hear she was able to meet your needs for your stay. We hope to see you next time you are in Jacksonville.

Clayton, NC
Reviewed 15 January 2017 via mobile

This motel was very disappointing as the room was sub-par for a Courtyard, especially for one that was suppose to have been recently remodeled. You'll probably still stay here regardless of my review and poor experience. There were numerous problems with my room and when brought to the front desk's attention, was shown more apathy than empathy. Missing toiletries, dead...

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Helpful?
Thank amxpress
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for taking the time to share your feedback in regards to your stay. We were disappointed to hear we did not meet the needs for your stay. We will take the information you shared to improve our service for future guests. We hope you will give us another opportunity to serve you in the future.

Madison, Wisconsin
Reviewed 12 January 2017

We stayed here the night before a cruise. The hotel shuttle to and from the airport was on time and very friendly. The front desk was extremely helpful finding us a restaurant that was open and nearby. They gave us suggestions for transportation, and even helped us out when our shuttle service was late due to an accident. We will...

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Thank lovetotravel304
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay. We are delighted to hear you enjoyed your stay. We hope to get to serve you next time you are cruising out of Jacksonville. Thank you for choosing Courtyard Jacksonville Airport Northeast. We hope to see you again soon.

Reviewed 8 January 2017 via mobile

We had a great stay. We had 4 of us but need 3 beds because of teenagers. They moved us to room that would work. They also booked us a room on our return trip. They took us to dinner with the free shuttle which is a nice feature. Allowed us to turn rental car in a day early

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Helpful?
Thank Brian M
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for sharing your feedback. We were excited to hear we met the needs for your stay. We are glad to hear our services were able to meet the needs for your stay. We want to be your hotel of choice next time you are in Jacksonville.

Miami Beach, Florida
Reviewed 5 January 2017

I had a great experience from a friendly check in to a goodbye with a greeting. And, this is one of the Courtyards where the rooms are upgraded. Yeah! This property really caters well to the frequent travelers including platinum members. I was greeted with a friendly and cheerful voice, and, this was common among other employees through out the...

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Helpful?
Thank Mr_Universal
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for sharing your experience in regards to your recent stay. We are happy to hear we were able to meet all the needs for your stay. We want to be your hotel of choice in Jacksonville. Thank you for choosing the Courtyard Jacksonville Airport.

Godfrey, Illinois
Reviewed 15 December 2016

Another Courtyard, close to the airport. I had a 6 a.m. flight out of Jacksonville on a Sunday morning, so stayed as close as I could to the airport. This is a newly renovated property and everything is sparkling clean and brand new. The beds are wonderful, no noise issues. I just love the predictability of staying at a new...

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Thank kellykate67

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Jacksonville Airport Northeast

Address: 14668 Duval Rd, Jacksonville, FL 32218-2460
Region: United States > Florida > Jacksonville
Price Range: €119 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Airport Northeast 3*
Number of rooms: 78
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Also Known As:
Courtyard By Marriott Jacksonville Airport/Northeast Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard
Hotel Style:
#51 Business Hotel in Jacksonville
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Questions & Answers

Questions? Get answers from Courtyard Jacksonville Airport Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the side away from the parking lot are quiet.”
776daved, 30 Oct 2016 | Read review
“Get a room on the East side for quite, but not over the swimming pool.”
BlackCreek389, 19 Oct 2016 | Read review
“I think all the rooms are good and quiet”
jlle, 16 Sep 2016 | Read review
“They have balcony rooms if you're a smoker. Which I look for when I travel.”
Daisydukegrits, 16 Jun 2016 | Read review
“I always ask for a higher floor to avoid a lot of floor traffic.”
Melody862, 15 Apr 2016 | Read review
5 of 5