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Fairfield Inn & Suites Jacksonville Airport

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Fairfield Inn & Suites Jacksonville Airport
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302 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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blue springs, United States
Reviewed 5 March 2017 via mobile

I was really surprised that a Marriott hotel could be this bad. I booked this going from reviews and was in ever disappointed. The first room had a musty odor and the tv didn't work so they moved us to the 2nd floor and WOW!!!! The room smelled like an old bar back room. This has to be the worst...

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Helpful?
Thank Craig W
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you for your review. Your experience sounds highly out of the ordinary, and I will be sure to find out exactly what happened and ensure it doesn't happen again. I would be very much obliged if you could send the details of your stay to randrews@napleshotelgroup.com so that I can look into this personally. We sincerely apologize for any...

naples, fl
Reviewed 2 March 2017

If you travel I-95 Jacksonville is a convenience stopping point on a trip to southwest Florida. The Fairfield Inn was clean and provided a quiet nights sleep in a comfortable room. Lots of chain restaurants are in the area so a quick meal after a long day of driving. Breakfast in the morning was adequate by nothing fancy.

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Helpful?
1Thank bigboofer
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you so much for your comments on TripAdvisor. We are so happy we could meet your needs on your long journey down south. It was truly a pleasure to have you stay with us, we loved having you here!

Reviewed 26 February 2017 via mobile

This hotel was very nice, the hotel workers were very nice and kind. They even served breakfast that was awesome. I was very thankful they were able to accommodate us. They also have the best little hard candies in the business. We will definitely come back here again!

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Helpful?
2Thank TeamLat14
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you so much for your sweet comments, the staff was so excited to hear about them in our huddle. We are all awaiting your return and we will make sure the candy is full to the rim for you, we loved having you here!

Savannah, Georgia
Reviewed 23 February 2017

I travel to Jacksonville regularly for business and always find myself gravitating to this hotel. Friendly and helpful staff, decent rooms and the complimentary breakfast is a plus. Always satisfied after my stay.

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Helpful?
1Thank rmolina15rm
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

We are so happy we are always your hotel of choice when you visit Jacksonville FL. It is truly a pleasure for us to be able to serve you and have you keep coming back for more. We will be on the look out for you and hope to see you again soon!

Reviewed 23 February 2017

I was at this hotel for 9 nights, had a room on the first floor nice and quiet as far as traffic for other guest. (RM 111) the first night got no sleep because the air condition was loud. I told the young lady at the front desk and she said she would get it taken care of, 2nd night...

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Helpful?
Thank CalvinS3569
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor following your stay at Fairfield Inn and Suites Jacksonville Airport. I am sorry to hear that you were disappointed with your recent stay. It is always our intention to make sure our guests are well looked after and I apologize that we fell short. I can certainly understand...

Mumbai (Bombay), India
Reviewed 22 February 2017

It's been just over two years since my last visit to Jacksonville, Florida and I am pleased to report that the Fairfield Inn near the airport is still the place to go for economical and pleasing accommodations. Why do I think it's such a great place? It's the friendly and helpful staff, the dependably clean and comfortable rooms, and the...

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Helpful?
Thank SanjayRafjan
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

We are all so grateful for your detailed and thoughtful review. The entire staff was delighted to hear every word when we discussed it this afternoon at our huddle. We are patiently awaiting your return and we will make sure that the next visit is just as memorable. We truly loved having you here!

Atlanta, Georgia
Reviewed 21 February 2017

I travel to and from Jacksonville often and I am always interested in trying a new hotel. This time I decided to give Fairfield Inn & Suites a try. Actually this was my 2nd stay there, I stayed there a couple of weeks ago and enjoyed it, so I stayed a 2nd time. The hotel was located near the places...

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Helpful?
Thank Mochagyrl
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Hurry back, it will only get better, three times is a charm and we cannot wait to serve you again! Thank you so much for your kind comments and letting everyone know how good our location is. We truly appreciate you and we look forward to seeing you again soon!

Rochester, New York
Reviewed 21 February 2017

Great location near airport, interstate, a mall and restaurants! Clean, comfortable rooms with friendly, helpful employees! We'll be back next time we're in Florida! Nice touch with in room coffeemaker, comfortable beds & pillows, and clean rugs!

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Helpful?
Thank boomerpoet1
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you so much for your review! We are so happy we were able to meet your needs and that you will be back again. I hope you come back to the sunshine state soon, we loved having you here!

Wagontown, Pennsylvania
Reviewed 17 February 2017

My wife and I were looking for a hotel, as we were flying home the next day. She had the flu, so we wanted to stay somewhere with a suite (so she could sleep) and I could watch TV in another room. We were greeted by Nick and he immediately took care of us and addressed our concerns. The suite...

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Helpful?
Thank Chuck W
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you so much for your stellar comments and shout out to Nick! He has been on cloud 9 ever since I read this review in our morning huddle, as well as the entire staff. It makes us all feel very good to know that we have made your stay. We hope your wife is feeling better. Please come back...

Reviewed 12 February 2017 via mobile

5 minutes away or less from the airport can't beat that. Also you would never know an airport was so close no noise at all. I was a little worried when we pulled in there were police cars and officers walking around. But the staff was great and 5 minutes later everyone was gone just arrived at the wrong time....

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Helpful?
Thank Carrie J
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

SO happy we could exceed your expectations. Being convenient, welcoming, and always ready for your arrival is what we strive for. Your satisfaction is of the upmost importance to us and I am glad we could meet your needs. We hope that you give us another opportunity soon to serve you again, we loved having you here!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and see our Fairfield Inn and Suites by Marriott, conveniently located by the Jacksonville Airport. Allow us to introduce you to our professional staff who will greet you with a friendly smile and a warm welcome. Our hotel has a bright and vibrant atmosphere complemented by a full hot breakfast buffet, complementary wifi, a fitness center, outdoor pool and sunny patio to help make your stay the best value Marriott has to offer. We look forward to serving you. ... more   less 

Additional Information about Fairfield Inn & Suites Jacksonville Airport

Address: 1300 Airport Rd, Jacksonville, FL 32218-2404
Region: United States > Florida > Jacksonville
Price Range: €98 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville Airport 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Fairfield Inn Jacksonville Airport Hotel Jacksonville
Fairfield Jacksonville
Jacksonville Fairfield Inn
Hotel Style:
#25 Family Hotel in Jacksonville
#26 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Jacksonville Airport staff and other travellers.
7 questions
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Akron, Ohio
3 months ago
Saint John, Canada
7 months ago
7 months ago
Savannah, Georgia
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was right next to the exit door on the first floor, so we didn't have to walk far--a plus because my husband has bad knees!”
boomerpoet1, 21 Feb 2017 | Read review
“Close to the airport and many dining options”
427chuckw, 17 Feb 2017 | Read review
“Very good restaurant across the street called Millwood. Excellent food and all drinks at the restaurant were $2.47”
joelw596, 5 Feb 2017 | Read review
“Partitioned one bedroom”
Traveler2AM, 1 Jan 2017 | Read review
“good value for clean room and nice breakfast near airport”
Wabcol2, 22 Sep 2016 | Read review
5 of 5