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Crowne Plaza Jacksonville Airport Hotel

424 reviews
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Traveller (103)
Room & Suite (54)
Dining (10)
Overview
  • Excellent48%
  • Very good27%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Jacksonville Airport Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (424)Write a Review
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All reviewsindoor outdoor poolinternet cafeexecutive floorfront deskbeautiful lobbyjacksonville airportholiday innnice hotelbreakfast buffetwaffle houseshuttle servicegreat place to staybusiness tripcoffee makerconvenient locationreunioncruise
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61 - 65 of 420 reviews
Reviewed 1 October 2016 via mobile

The hotel offers plenty of free space on the first floor lobby area, if you are there on business and don't want to be stuck in the room it's perfect. The bar area was nice, with a waterfall next to the indoor/outdoor pool. The food...More

Thank Zackery T
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 3 October 2016

Thank you for your review. We appreciate you taking the time out of your busy schedule. Our location is great and we enjoy the wonderful space the lobby offers our guests. We hope you had the opportunity to visit the Rivercity marketplace. There are tons...More

Reviewed 30 September 2016

This is a hotel worth staying at, fantastic reception area, staff very helpful, staff sorted out a problem with my forthcoming flight very efficiency, a few minutes from the airport, rooms clean and spacious with all the amenities you expect from Crowne Plaza, ,More

Thank Happas
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 3 October 2016

Thanks for your nice review. We appreciate your comments regarding our staff. They work hard to offer all guests the best customer service. Yes we are located minutes from the airport which makes it so much easier for an early flight. We appreciate your business...More

Reviewed 19 September 2016

Attended a birthday party for my 90 year old uncle in one of the banquet halls. Not only was the staff polite and cordial, the buffet style dinner was amazing. Thoroughly surprised at the great tasting food, including the dessert..my uncle's 90th celebration was a...More

Thank Rklittles
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 21 September 2016

Thank you for such a wonderful review. Our Chef has been with us for over 30 years and does a fantastic job. I will pass along you comments to him as well as Audrey who serviced the event. Glad you had a good time! We...More

Reviewed 16 September 2016

Very helpful staff at front desk. They set up a "park-and-fly" for us which made it a very easy trip. The lobby and rooms were very beautiful and pleasant. It was a lovely start to our long flight the next morning. The shuttle got us...More

Thank Georgialadytraveler
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 21 September 2016

Thank you so much for taking the time to rate our hotel. Our staff at the hotel takes great pride in our facility and we are glad that you recognize their efforts. Yes our pool is definitely a popular spot. Our location is perfect....complimentary shuttle...More

Reviewed 6 September 2016 via mobile

Keith the bartender was very nice, he made a great martinis. The food was very tasty and the service was quick. Free shuttle to the airport and that was very quick as well. Rooms are clean and spacious.

Thank Betty A
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 7 September 2016

Thank you for you nice review. I will pass along your comments to Keith. We appreciate your business and look forward to your return. Mark Kane General manager

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
US$110 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Jacksonville
#18 Romantic Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Jacksonville
#18 Romantic Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (103)
Room & Suite (54)
Dining (10)
Pool & Beach (7)
Hotel & Grounds (86)
Business Centre & Event Rooms (9)
Bathroom (4)
Questions & Answers
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Nikki R
13 November 2017|
AnswerShow all 2 answers
Response from Harry V | Reviewed this property |
Sorry I do not know. It is a combo indoor/outdoor pool
0
Votes
Pablo S
17 April 2017|
AnswerShow all 3 answers
Response from airzero | Reviewed this property |
Yes! Five minute van ride!
0
Votes
Pablo S
17 April 2017|
AnswerShow all 2 answers
Response from CrownePlazaJAX | Property representative |
Our hotel provides a complimentary shuttle to and from the Jacksonville Airport for hotel guests.
0
Votes
Room Tips
"Join the hotel loyalty program as every hotels layout is different and ask ahead of arrival time."
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"All rooms are quiet, both towers."
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"ask for an internal room, as opposed to an external room. The external room was very crowded."
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"Higher floors are executive level and require key card access."
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