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Omni Jacksonville Hotel

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Omni Jacksonville Hotel
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1,604 Reviews from our TripAdvisor Community

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Showing 1,595: English reviews
Minneapolis
Reviewed 14 March 2016

House keeping was great and valet was fast and inexpensive ($10/day). Walking distance to good restaurants and bars. Close to the bridge which made for a pleasurable afternoon run over and down the boardwalk.

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Helpful?
Thank Luis R
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to write this review on the Omni Jacksonville Luis! We appreciate your comments and compliment to our hotel and location. We work diligently to provide a one of a kind guest experience and we love to hear about our successes. We thank you for taking time to offer your feedback and we hope to...

Jacksonville, Florida
Reviewed 13 March 2016

My sweetie & I were there for a Wednesday concert (Yanni) & the hotel was right across the street from the concert hall we were going to. It was perfect. We checked into the hotel & was amazed at the window view. It was great, a side view of the Main Street bridge & the St. John's River. Our room...

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Helpful?
Thank mayinfl
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

Thank you so much for taking the time to write this review. The Omni Jacksonville Hotel prides itself in the ability to provide the highest level of quality and service to our guests, so we are pleased to see we have been successful. We are also pleased that we could offer a convenient and enjoyable location for your getaway. We...

Saint Augustine, Florida
Reviewed 13 March 2016

Clean, modern, nice rooms with great beds and pillows...good internet. Hotel bar is expensive (very), but great bartenders. Valet parking is $20, but you can pull straight forward out of the check-in lane and park yourself in the private garage on the left for $14. Hotel prices are reasonable if there isn't an event going on, and comparable to all...

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Helpful?
Thank H2O_log
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to write this review on the Omni Jacksonville! We appreciate your comments and compliment to our hotel and location. We work diligently to provide a one of a kind guest experience and we love to hear about our successes. We thank you for taking time to offer your feedback and we hope to see...

Greenville, South Carolina
Reviewed 11 March 2016

Great Hotel Great Service Best to use Valet Parking, the guys there can make suggestions as to anywhere you want to go. Good information. Bell hops are fast, Everyone is friendly, prompt maid service Clean rooms Good AC Would go back again. YOu can walk to Jax Landing Easy to go other places

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Helpful?
Thank Maggie0722
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to write this review on the Omni Jacksonville! We appreciate your comments and compliment to our staff and location. Our associates are dedicated to providing the best guest experience in the city and it is always encouraging to hear of our successes. We look forward to welcoming you back on your next trip to...

Bonita Springs, United States
Reviewed 11 March 2016

My wife and I stayed at the Omni hotel in early march for a wedding and were very pleased with the overall appearance and location of the hotel itself. The room was very clean and ready even before the scheduled check in time of 3pm. The Bell staff took our bags and met us at our room so that my...

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Helpful?
Thank Michael W
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to write this review Michael. We are happy to hear that our staff was friendly and you enjoyed our hotel. Unfortunately, prices fluctuate due to time of year and events going on in the area. We do hope that in the future you would consider giving us a second chance to provide you with...

Jacksonville, United States
Reviewed 10 March 2016

Service and room was great. the staff was polite and just beaming with a smile and wonderful attitude. The rooms are clean and up to date. Walking distance to my office. I enjoyed the fitness center the equipment is in working order and clean. The food is to notch, however the drinks are pricey!

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Helpful?
Thank Stan C
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

The Omni Jacksonville team greatly appreciates your review on your recent stay. We are pleased to see that we could offer a relaxing and convenient location for your travels. We look forward to welcoming you back on your next trip to Jacksonville.

Jacksonville, Florida
Reviewed 9 March 2016

We were so excited to be staying at the Omni in Jacksonville for a stay-cation as we stayed at the Omni in Atlanta and LOVED everything about it! This hotel (with the exception of the service at checkout... wish I could remember her name... Asha?) was not up to expectation. The sheets were itchy, the bed was uncomfortable, and the...

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Helpful?
Thank Anmarie6
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

Thank you so much for taking the time to write this review. Guest feedback is essential when improving our guest experience and we appreciate your hand in that process I apologize for the fact that your stay fell short of your and our expectations. We work diligently to leave a favorable impression on all of our guests and we take...

Wilton, New Hampshire
Reviewed 9 March 2016

I was at the Omni for a business conference. The room was reasonably spacious and, unlike some hotels, there are plenty of available electrical outlets and the WiFi actually works. If you sign up for their loyalty program, basic WiFi is free. The room was clean and everything seemed to work. The lobby is nice. The restaurant/bar was a mixed...

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Helpful?
Thank Pablo H
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to write this review on the Omni Jacksonville Pablo. We appreciate your comments and compliments to our staff and hotel. Guest feedback is essential when improving our guest experience and we appreciate your hand in that process. I apologize for the fact that your stay fell short of your and our expectations when it...

Brentwood, United States
Reviewed 8 March 2016

This hotel is 5 stars plus some! Excellent service, excellent accomodations and never disappoints. I come here for work and it is very accommodating to my schedule. The services are excellent and the breakfast buffet is excellent. The lounge in the evening is perfect for a light dinner and drink. The bar staff is very friendly.

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Helpful?
Thank Sharla J R
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

We are pleased to see that you enjoyed your stay with us Sharla. We appreciate your feedback and compliment to our staff and location. We work diligently to provide a one of a kind guest experience and we love to hear about our successes. We look forward to welcoming you back to the Omni Jacksonville.

Palm Coast, United States
Reviewed 7 March 2016

The hotel was beautiful, and our room lent itself to an amazing view of the river with the sunrise in the morning. The staff was friendly and courteous. They went out of their way to make our stay perfect.

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Helpful?
Thank Elizabeth Z
Burnell G, General Manager at Omni Jacksonville Hotel, responded to this review

Thank you so much for taking the time to write this review Elizabeth! We appreciate your feedback and compliment to our staff and location. We hope to welcome you back to the Omni Jacksonville on your next trip to the Bold City.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St, Jacksonville, FL 32202-4403
Region: United States > Florida > Jacksonville
Price Range: €122 - €208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Omni Hotels & Resorts, Expedia, Orbitz, Cancelon, TripOnline SA, Priceline, Odigeo and Jetsetter so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Omni Jacksonville Hotel staff and other travellers.
13 questions
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Beaufort, South Carolina
Texarkana, Texas
over a year ago
Chetopa, Kansas
3 months ago
Miami, Florida
Flagler Beach, Florida, United States
8 months ago

See all questions (13)

Questions? Get answers from Omni Jacksonville Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on fifth floor I would recommend a higher floor.”
 of 5 bubbles G5228MSdavec, 22 Nov 2016 | Read review
“not sure if any view is good. ours was facing the building next door”
 of 5 bubbles MarchelleB, 1 Oct 2016 | Read review
“If you must stay here, a king bed may prove more comfortable”
 of 5 bubbles Wladovich, 29 Sep 2016 | Read review
“I'd ask for better views than the dirty parking lot.”
 of 5 bubbles ashleyc721, 29 Sep 2016 | Read review
“Ask for a river view. Costs a little more if you book it upfront.”
 of 5 bubbles melanier2014, 8 Sep 2016 | Read review
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