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Omni Jacksonville Hotel

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Traveller (160)
Room & Suite (173)
Dining (41)
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Overview
  • Excellent53%
  • Very good26%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“valet service”(38 reviews)
“mini bar”(25 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Omni Jacksonville Hotel
Offers & Announcements: SUMMER SAVINGS ARE HERE
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Offers from Omni Jacksonville Hotel
Offers & Announcements: SUMMER SAVINGS ARE HERE
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,261)
There are newer reviews for Omni Jacksonville Hotel
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2,251 results
Traveller rating
1,146
605
296
128
76
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1,146
605
296
128
76
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All reviewstimes union centervalet servicemini barroom servicenice hotelwithin walking distancedowntown areaview of the riverself parkingrooftop poolbusiness tripexcellent stayenjoyed my stayfront desk staffbed was very comfortablestaff was friendlylanding
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261 - 265 of 2,251 reviews
Reviewed 2 October 2017

Omni Jacksonville has a wonderful atmosphere and attentive staff. Convenient location and great food make this a top place to stay. I stay in various hotel chains depending on where my business trips take me and the Omni is one of the most consistent and...More

Review collected in partnership with Omni Hotels & Resorts
Thank michellebO9940FY
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 5 October 2017

We are delighted to hear that you had such a wonderful stay at our property. The Omni Jacksonville Hotel prides itself in the ability to provide the highest level of quality and service to our guests. We appreciate you taking the time to leave your...More

Reviewed 2 October 2017

This is a wonderful and friendly place. All workers are excellent! I travel all over the world and this is a special place. The city is extremely beautiful and the skyline is just amazing! Please book this hotel!More

Review collected in partnership with Omni Hotels & Resorts
Thank Terrence R
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 5 October 2017

Thank you for your glowing review of the Omni Jacksonville Terrence! We appreciate all of your feedback and are happy to hear that you enjoyed your experience from beginning to end. We hope you will have the opportunity to stay with us again on your...More

Reviewed 1 October 2017 via mobile

I arrived very early and the room was not ready. They took my luggage and stored it for me while I explored the city. I received a phone call when my room was ready....such a nice touch. Paid a little extra for a river view...More

Thank Shalaina13
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 5 October 2017

Thank you for your feedback and for complimenting our staff and location! We are glad to see that you enjoyed yourself during your stay with us. We appreciate your business and look forward to seeing you again in the future.

Reviewed 29 September 2017

See previous comments regarding disappointing room housekeeping. Used cups with drink remains, left pizza box on the floor was not discarded and left on floor for 2 days, melted ice left in metal ice container in room. No offer for compensation after reported to front...More

Review collected in partnership with Omni Hotels & Resorts
Thank jeffreydY7181EU
Reviewed 27 September 2017

Omni had a room for us when we were stranded due to hurricane Irma. The Hyatt could offer no assistance with transferring to any other hotel, they just canceled without notice. Omni Was so nice and the room was clean and comfortable. We will make...More

Review collected in partnership with Omni Hotels & Resorts
Thank MauiLani
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 29 September 2017

Thank you for your feedback! We are pleased to see that we could offer a convenient and enjoyable location for your getaway. The Omni Jacksonville Hotel prides itself in the ability to provide the highest level of quality and service to our guests, so we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$89 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#9 Best Value Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$89 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#9 Best Value Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (160)
Room & Suite (173)
Dining (41)
Pool & Beach (31)
Amenities (19)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
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Sabreline
1 September 2016|
AnswerShow all 4 answers
Response from Ontour4444 | Reviewed this property |
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
1
Vote
dianekmc
22 August 2016|
AnswerShow all 5 answers
Response from Elizabeth W | Reviewed this property |
I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
0
Votes
Sonia614
9 July 2016|
AnswerShow all 5 answers
Response from Theresa C |
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center... More
1
Vote
Room Tips
"Dinner Across the Street at the Landing was Great"
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"Ask questions to verify what they offer is working or in service"
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"A room with a city view is like having no view, beware."
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"All the rooms are spacious and clean"
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