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Omni Jacksonville Hotel

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Omni Jacksonville Hotel
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1,773 Reviews from our TripAdvisor Community

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Showing 1,764: English reviews
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Jacksonville, United States
Reviewed 2 days ago NEW

If you enjoy being treated like a third class citizen and called a liar, I highly recommend the Omni Jacksonville. The location was adequate and the rooms were clean. The hotel restaurant and bar is overpriced, but the service was much better than the hotel staff.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank matthewsN4256QK
Navarre, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017

We stayed here as it was across the street from the venue where we were seeing a show. Typically when we come to Jacksonville we stay further out at a campground, however this time we decided to treat ourselves and take advantage of a price discount that was available. Our room (533) had a decent view of the theater as...

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Helpful?
Thank rvtraveller_10
About Hotel's Favourite Review
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your feedback! We are pleased to see that we could offer a convenient and enjoyable location for your getaway. We would also like to thank you for mentioning Whitney by name. I will be sure to pass along this compliment when I see her. The Omni Jacksonville Hotel prides itself in the ability to provide the highest...

Beech Island, South Carolina
Reviewed 2 days ago NEW

They cancelled my reservation . Didn't find out until we arrived. Put us in a double room with horrible view instead of king river view. The beds were hard. Valet service was not prompt . Couldn't find our keys twice.

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Thank tinae751
Rock Hill, South Carolina
Reviewed 3 days ago NEW

My daughter and I enjoyed our stay. We at at Juliet's restaurant and our food was delicious! Room was excellent, we will stay again. We hung out at the pool. It was nice, plenty seating available and friendly attendant.

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Thank Shelly750
Hamptons, New York
Reviewed 4 days ago NEW

The staff is awful, there is one manager that is good. Ben is his name. The room wasn't correct, the check-in was awful. The food was amazing, the door men are great. Easter was great with a wounderful brunch.

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Thank juliana358
Reviewed 4 days ago NEW

Located right in downtown and a block from where I needed to be. The Jacksonville Landing was next door with restaurants and the best part was the river walk. Management should constantly look at the decorative pillows which was not in the best shape. Apart from that the stay was nice.

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Thank George M
Reviewed 5 days ago NEW

We love to stay at the Omni whenever we come to town for the symphony or an event at Florida Theater. It's quick convenient and the staff is very pleasant. The location makes for easy walking to the theater, or restaurants.

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Thank 922shirlynp
Summerville, South Carolina
Reviewed 5 days ago NEW

Staff was very nice and room was clean. Valet parking was 20 a day, we stayed three days and had two vehicles. So I thought that was expensive . The valet workers were very fast and friendly. They had a a lot of patience.

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Thank marycE2740HF
Tallahassee, United States
Reviewed 5 days ago NEW

The Omni Hotel is always a pleasure to stay for business or leisure. Friendly staff, clean rooms with fabulous robes for lounging. Great location for walking to restaurants, shops, and convention center. The valet parking is fast and courteous, the concierge/bell service is friendly, helpful and polite. The Omni hotel is minutes from Riverside which is a great place to...

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Thank G8557CVkimberlym
Gainesville, Florida
Reviewed 6 days ago NEW

Convenietly located in the Jacksonville Landing area by the St. Johns River and downtown Jacksonville. Very friendly & helpful staff. Very clean, nice, and neat rooms. Secure elevator to prevent unauthorized access to room floors, pool area, and exersice room. Awesome view of downtown and river from room. Beautiful inside and outside of this Omni. Nice restaurant & lounge with...

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Helpful?
Thank 428michaeleg
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your glowing review of the Omni Jacksonville! We appreciate all of your feedback and are happy to hear that you were able to take advantage of our location in the heart of downtown. We look forward to the opportunity of welcoming you back on your next trip to the Bold City.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St, Jacksonville, FL 32202-4403
Region: United States > Florida > Jacksonville
Price Range: €120 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Omni Hotels & Resorts, Hotwire, Priceline, Travelocity, Hotels.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Omni Jacksonville Hotel staff and other travellers.
13 questions
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Beaufort, South Carolina
Texarkana, Texas
over a year ago
Chetopa, Kansas
8 months ago
Miami, Florida
Flagler Beach, Florida, United States
over a year ago

See all questions (13)

Questions? Get answers from Omni Jacksonville Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that is not a connecting room”
447shareser, 15 Mar 2017 | Read review
“Choose one with a view of the water.”
sdlex, 13 Mar 2017 | Read review
“stay somewhere else”
brockd16, 13 Mar 2017 | Read review
“Join free rewards program for free wi-fi and other things.”
marthac18, 13 Mar 2017 | Read review
“Higher room for a nice view”
MumaRules, 4 Feb 2017 | Read review
5 of 5