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Courtyard Jacksonville Mayo Clinic/Beaches

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224 Reviews from our TripAdvisor Community

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Showing 219: English reviews
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Chicago's North Shore, Illinois
Reviewed 1 week ago

My wife and I stayed here Saturday night during the Jazz Festival. This Courtyard has all of the brands usual features: clean, easy parking, outdoor pool courtyard, lobby grill and simple bar, plenty of common space and room space. But this site is in Mayo's quiet campus and its employees were super helpful, too.

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Helpful?
Thank TahitiJim
Short Hills, New Jersey
Reviewed 4 weeks ago via mobile

Great service especially Chuck at the front desk. Everything about it was nice. Not a single complaint. Very convenient to hospital. The restaurant and bar was basic but had everything you need including most importantly Starbucks coffee.

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Helpful?
Thank Jeffrey C
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Jeffrey C We appreciate the great review. I will share your comment with Chuck about his service. He works very hard at taking care of our guests, so some recognition is always appreciated. I hope you stay with us again.

Yulee, Florida
Reviewed 4 weeks ago

Had a 7:00 AM appointment at Mayo, so rather than drive 1+ hour took the option of staying at the Courtyard. We arrived late 9:00 PM, and were promptly checked in by Front Desk Staff, scheduled a wake up call and late checkout, just in case we needed it. Room (122) was typical of Courtyard, I suspect that it had...

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Helpful?
Thank Jim_in_Yulee
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Jim_in _Yulee We are glad to hear the you enjoyed your stay with us. I am very sorry that the microwave was not working when you went to use it. We replaced the unit and it is ready for the next guest. Thank you for letting us know about it. I hope that if you are in town again you...

Whitesville, Kentucky, United States
Reviewed 4 weeks ago via mobile

We stayed here for 5 nights while in town for the Mayo Clinic. The hotel's location is perfect for anyone visiting the clinic because it is literally located on the Mayo campus. For anyone not feeling up to walking across the street to the clinic, there is a courtesy shuttle take you to/from there anytime you wanted. We enjoyed the...

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Helpful?
Thank Travis928
CourtyardGM14, Front Office Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Travis928, Thank you for taking the time for sharing your valued feedback regarding your recent stay with us. We appreciate the kind words you shared in regards to your room cleanliness and our location and serving a great purpose here on the grounds of the Mayo Clinic. Based on your response, it seems that unfortunately we have some areas...

Brooklyn, New York
Reviewed 4 March 2017 via mobile

Stayed here recently and had a great stay. Friendly check in and staff. I didn't have a car and there is not much around with regards to Starbucks, restaurants, etc. Beautiful property and well maintained hotel overall My room #119 was fine - everything in working order, clean and comfortable 30 minute ride to airport Would stay here again

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Helpful?
2Thank Brklynrider
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Brklynrider, I appreciate you taking the time to share your experience with other travelers. I wanted to let you know that the Bistro, the hotel's restaurant, also is a Starbucks outlet. We serve most of the selections of coffee's that Starbucks offers. I am sorry you missed that. I am glad that you enjoyed your stay and that you will...

Windermere, Florida, United States
Reviewed 1 March 2017

Convenient location right across the street from the Mayo Clinic, and a part of the Mayo Clinic Campus. I stayed at this hotels a few years ago and check out earlier it was so outdated. The hotel has now been renovated and I was very satisfied with my stay.

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Helpful?
3Thank Alan G
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Alan G, We are glad that you liked the upgrades we have made to the hotel over the years. I am sorry that you found us outdated just a few years earlier. We do our best to keep the hotel in great condition for our guest. I hope that you stay with us again.

Reviewed 23 February 2017

Normal, standard Courtyard rooms. Clean, service is very good. Excellent parking. Only problem when you go for breakfast , again great service and quality, in the dining room there are four TV sets. Two will be on ESPN and two on CNN. CNN used to be a news channel, now is totally one sided and 100% political, to compete with...

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Helpful?
2Thank Alfredoman1
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Alfreddoman1, I appreciate you taking the time to fill out a review on the hotel. I am glad that you enjoyed your stay and the food in the Bistro. I did want to let you know that all off the TV that are in the lobby have remote controls for the guests to change the channel to any station that...

Orlando, United States
Reviewed 21 February 2017

A disappointment with this hotel. A security issue with housekeeping cleaning our room and then finished and left door open. When we returned door opened but fortunately nothing missing. This should never happen at any hotel. Room was not satisfactorily up to par with spots on rug and tile floor in bathroom not cleaned. Towels not enough for this size...

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Helpful?
1Thank Will G
CourtyardGM14, Front Office Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Will G Thank you for your valuable feedback. I am greatly sorry for your dissatisfaction with your recent stay. It has come to my attention that we have lost our focus in several departments and need some overall improvement. I will share your comments with the responsible parties and address the matters personally. If your travels should bring you back...

Reviewed 15 February 2017 via mobile

This is a very nice and clean hotel with excellent staff and services. Highly recommended if visiting the Mayo Clinic. Excellent location and within distance to several restaurants and dining areas. It is very accessible to the highway

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Helpful?
1Thank Aziza n
Orlando, Florida
Reviewed 14 February 2017

We stayed at the hotel 2 nights for the Donna marathon. First tried to book at host hotel, but it was sold out, and we were disappointed. Decided to stay here instead. Would stay here next year also because of location. Finish line right near entrance to hotel. Shuttle buses to marathon right near hotel. We noticed after that a...

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Helpful?
1Thank californiamom

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located on the Jacksonville Mayo Clinic campus, the Courtyard Jacksonville Mayo Clinic/Beaches offers easy access to the Jacksonville Beaches, University of North Florida (UNF), Naval Station Mayport, PGA Offices, and The Players Championship. Take advantage of complimentary clinic shuttle service and stay connected with free Wi-Fi offered throughout our Jacksonville hotel. Use our interactive GoBoard(R), unique among hotels near Mayo Clinic Jacksonville, FL, to easily access directions, find popular restaurants, view local weather & airport conditions, and stay current with the latest in news and entertainment. Choose from a variety menu selections served for breakfast and dinner at The Bistro - Eat. Drink. Connect(R) or grab a quick snack and other necessities at The Market, open 24 hours. Traveling for business? Enjoy our on-site business center, including free printing, faxing, and copying services. Regardless of your reason for staying, the Courtyard Jacksonville Mayo Clinic/Beaches is ideal. ... more   less 

Additional Information about Courtyard Jacksonville Mayo Clinic/Beaches

Address: 14390 Mayo Boulevard, Jacksonville, FL 32224
Region: United States > Florida > Jacksonville
Price Range: €135 - €269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Mayo Clinic/Beaches 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Jacksonville Mayo Clinic/Beaches Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and other travellers.
3 questions
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St. Louis, MO
over a year ago
NSB Florida
6 months ago
Fremont, CA
over a year ago

See all questions (3)

Questions? Get answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool rooms 2nd floor”
Alfredoman1, 23 Feb 2017 | Read review
“Stay away from elevator and ice machine. Duh!”
californiamom, 14 Feb 2017 | Read review
“Stay on Ground floor”
jimhD9261RW, 13 Feb 2017 | Read review
“One portion of the facility doesn't have bathtubs, if you need one like I do; make sure you request the area that has them.”
  • Vistiting Mayo Clinic for treatment from RSD/CRPS
jamesmatheisii, 27 Jan 2017 | Read review
“besure you know and plan where you are going to eat hotel on the expensive side”
michaelhV2081MB, 19 Oct 2016 | Read review
5 of 5