We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Jacksonville I-295

173 reviews
Save
Traveller (15)
Room & Suite (16)
Dining (4)
Overview
  • Excellent56%
  • Very good24%
  • Average9%
  • Poor6%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (173)Write a Review
There are newer reviews for Comfort Suites Jacksonville I-295
See the most recent reviews
Filter reviews
173 results
Traveller rating
94
42
16
11
10
Traveller type
Time of year
LanguageEnglish
94
42
16
11
10
Show reviews that mention
All reviewsfront deskthe general managerrecently stayed heresocial hoursouthern hospitalitythe wi fiworked finenice hotelwonderful stayking suitewould stay here againmini fridgethe breakfast areagas stationthree nightsrooms were cleanrosie
FilterEnglish
Updating list...
11 - 15 of 173 reviews
Reviewed 25 July 2017

I will try the new Holiday Inn across street next time. We were scare with the kind of residents here plus this place is far from be clean outside and inside. The hallways are nasty and the rooms are worst but I think was easy...More

1  Thank hunter c
Response from Roxie S, Manager at Comfort Suites Jacksonville I-295Responded 27 July 2017

Dear Hunter c, Thank you for review, but having trouble locating your stay confirmation could you please give me a call @ 904-224-5500 ( Roxie Sorrells)

Reviewed 7 July 2017

Never coming back again very dirty room and have a smell like urine. Asked the housekeeper to vacuum the carpet again and she said "her vacuum doesn't work sorry". Don't know how this place get good reviews they have to be fake

1  Thank billdell2015
Response from Roxie S, Manager at Comfort Suites Jacksonville I-295Responded 9 July 2017

Dear billdell2015, I am having trouble locating your stay with us which is always verified through the hotel and TripAdvisor, would you please contact me (Roxie Sorrells) @ 904-224-5500 with your stay confirmation.

Reviewed 25 June 2017 via mobile

Our family of five recently stayed here while traveling to Orlando. While this hotel wasn't bad by any means, I would say it is only average for a Comfort Suites. In the fitness room, the treadmill wasn't working properly. I didn't really like having to...More

Thank Amy E
Response from Roxie S, Manager at Comfort Suites Jacksonville I-295Responded 27 June 2017

Dear AmyE, Thank you for your review, please note next time staying with us if you have any problem with operating any of our equipment please feel free to call the front desk for assistance. As far as us being average I would have differ...More

Reviewed 12 June 2017 via mobile

The General Manager Roxie Sorrels was the nicest hotel manager I've ever met. She greeted us with a great big smile and an awesome Southern Hospitality personality. Highly recommend a stay. The room were clean and tidy. And the staff were courteous.More

Thank Carlos L
Response from Roxie S, Manager at Comfort Suites Jacksonville I-295Responded 13 June 2017

Dear Carlos, Thank you for the complement, but I must admit it is guest like you and your family that bring me so much joy in my profession it is truly my honor to have had the opportunity serve each of you. Hope to see...More

Reviewed 6 June 2017 via mobile

This hotel is very nice and really clean the staff is very nice and attentive this hotel has the best breakfast there are alot of shopping around and great restaurants crosscreek was my favorite thanks to the front desk for recommending this and thanks to...More

Thank tiffany3344
Response from Roxie S, Manager at Comfort Suites Jacksonville I-295Responded 7 June 2017

Dear Tiffany3344, Thank you for your review, I am so delighted to hear you enjoyed your stay with us, and yes I must agree we do have a great breakfast we offer about 18 items on the bar that are not required by choice glad...More

View more reviews
PreviousNext
12345635
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$113 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$113 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (15)
Room & Suite (16)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
April M
29 January 2016|
AnswerShow all 2 answers
Response from Roxie S | Property representative |
Pool hours are from 7:00am-9:00pm
0
Votes
retire13
8 January 2015|
AnswerShow all 3 answers
Response from MikeRSM | Reviewed this property |
I do not know the age, but it is well kept and clean.
0
Votes
Room Tips
"The 4th floor seems to be newly painted and has king size beds."
Read review
"Don’t go there"
Read review
"They are all suites - you can't go wrong!"
Read review
"the front of the building has a great sunrise and set"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing