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Hampton Inn & Suites Jacksonville-Airport

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Hampton Inn & Suites Jacksonville-Airport
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678 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Jacksonville-Airport
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Showing 674: English reviews
Milton Keynes, United Kingdom
Reviewed 2 weeks ago

All the basics are here and they are basics. Paper plates and plastic knifes, forks and cups. Only food is breakfast, but plenty of local restaurants. Pick up service from airport is good, nothing local to do.

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Helpful?
Thank Keith R
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for taking time to write a review for our property. I am a little saddened that we only qualified as basic for you as we strive to offer excellent service to our guest. Perhaps if you have a moment and could tell me how we could have made this stay better for you. As we work diligently to...

Jacksonville, Florida
Reviewed 2 weeks ago via mobile

You can catch the shuttle from the airport and you can be there within 5 minutes. The staff is super helpful and the amenities are great. They even have a good variety of items on the breakfast bar which is included in the price of the room.

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Helpful?
Thank Jaysuhn12
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You so much for taking the time to write a review for our property. We appreciate being told by our guest that we are maintaining our goal of offering excellent guest experiences. We hope to serve your future lodging needs.

Pawleys Island, SC
Reviewed 3 weeks ago

No issues whatsoever.... The hotel was clean & comfortable. The room was as expected; up to date, clean, comfortable beds & quiet. Just off I-95 with many good dining & shopping options nearby. Great stay!

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Helpful?
Thank johnbuck3
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for taking the time to write a review for our property. I am thrilled that you enjoyed your visit and hopefully you will allow us to serve any future lodging needs.

whitby, Canada
Reviewed 3 weeks ago

This is amazing hotel best staff overall 1 of the best place to stay when visiting Jacksonville ,Florida. My family and I had an amazing time the breakfast was amazing the unlimited coffee and tea was so helpful we didn't need to get out for any of these the rooms were clean and nice. Thanks

Review collected in partnership with Hampton
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Helpful?
Thank 419farzanaa
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, we work diligently to keep fresh coffee and drinks available 24 hours a day. We are glad that you enjoyed the amenities. We hope that if you are in Jacksonville, Florida area again that we will have the honor of serving your lodging needs again.

Peabody, Massachusetts
Reviewed 3 weeks ago

easy on and off I-95. quiet comfortable room and very clean. 3 restaurants just steps outside the door ( Ruby Tuesday, Longhorn and Zsarby). decent breakfast and plenty of places to sit. all staff we encountered were friendly, courteous and professional.

Review collected in partnership with Hampton
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Helpful?
Thank RWG1011
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for an awesome review, here at Hampton Inn and Suites Jacksonville airport we are lucky enough to be central to several good restaurants and shopping malls. We strive to offer excellent guest experience and are so glad that you received such.

London, Ontario
Reviewed 4 weeks ago

Stopped here on our way through to Miami for a cruise and met by a smiling 'Nick' who was friendly, efficient and helpful. The room was very clean with all the amenities needed for a restful overnight. Went across the parking lot to the Longhorn Steak House which was one of the best we have tried, so it was a...

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Helpful?
Thank Watergal75
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank you for the review, I have passed this along so Nick will see that his kindness and professionalism has been recognized by you. As one of our newest staff members he has been amazingly adapted to the type of Staff member that we want interacting with you our treasured guest.

Middlebury, Vermont
Reviewed 4 weeks ago

We had an excellent experience at this Hampton Inn- very clean, well appointed room, friendly staff, far above average complimentary breakfast, and even a snack bag to go M front desk was most helpful.

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Helpful?
Thank irene n
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for taking time to do a review for our property, you may not know but survey can make or break a business. Because of wonderful response like yours our property has moved up to #5 out of 132 hotels in the city of Jacksonville, Florida. We are still heading towards the #1 slot and with great guest as...

Littleton NH
Reviewed 4 weeks ago

Great hotel! Has pool and hot tube. Staff friendly and attentive. Rooms spacious and clean. Smells nice when you enter the room. They don't make cookies anymore but if your flight is early in the morning (before 6am when the Continental bkfst starts) they hand out breakfast bags with water, granola bar, and a coffee cake. Very close to airport...

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Helpful?
Thank PW1958
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for taking the time to give us your review. I am thrilled that you enjoyed your stay with us. We do strive daily to go above and beyond for all our guest, and it is fulfilling to know we are reaching our goal. Till next time take care and we are always here if you need us.

Reviewed 4 weeks ago via mobile

This Hotel was truly amazing.... I booked the room for my baby shower weekend. The rooms we're spotless and clean. One of my big favors was the sheets on the bed. By me being 8 months pregnant and have a hard time sleeping, that hotel bed was heaven. They do have breakfast and it was different every morning I stayed....

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Helpful?
Thank Chadraune R
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for choosing our property, We were thrilled to have you stay. I will let the breakfast hostess know that you enjoyed the variety that she serve as she works hard to never let breakfast get boring. Thank you again and can't wait to see you again..

McDonough, Georgia
Reviewed 4 weeks ago

Stayed for one night before cruising out of Jaxport. All hotel staff we encountered were friendly and helpful. Room was clean and comfortable. Free breakfast was standard - eggs, potatoes, make your own waffles, cereal, oatmeal, fruit, bread. Outdoor hot tub felt great after a day of traveling! Would stay again!

Review collected in partnership with Hampton
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Thank kristenhK8211NR
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

I am so pleased that you had a great stay with us, and we also appreciate you taking time to share your feelings about our property. We strive daily to make a difference in all that we meet thru their stay. We hope that if you're in the Jacksonville area again that you will stop by.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Jacksonville-Airport

Address: 13551 Airport Ct, Jacksonville, FL 32218-7265
Region: United States > Florida > Jacksonville
Price Range: €95 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville-Airport 2.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Orbitz and Booking.com so you can book your Hampton Inn & Suites Jacksonville-Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Jacksonville-Airport
Hampton Inn & Suites Jacksonville-Airport Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#12 Best Value Hotel in Jacksonville
#21 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jacksonville-Airport staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Jacksonville-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Their guest services agent will help you choose.”
 of 5 bubbles Watergal75, 1 Mar 2017 | Read review
“Very quiet location - any room is a relatively quiet room”
  • Adorable coffee cups and sleeves!!
 of 5 bubbles 206rustyb, 15 Jan 2017 | Read review
“I never stay on the first floor of any hotel or near the elevators and vending areas”
 of 5 bubbles vtmtnman, 8 Jan 2017 | Read review
“Pick top floor if possible some times kids above can be noisy.”
 of 5 bubbles 7131963, 27 Dec 2016 | Read review
“I like the rooms facing the parking lot.”
 of 5 bubbles sondral669, 21 Dec 2016 | Read review
5 of 5