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Hampton Inn & Suites Jacksonville-Airport

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Hampton Inn & Suites Jacksonville-Airport
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697 Reviews from our TripAdvisor Community

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Showing 693: English reviews
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Reviewed yesterday NEWvia mobile

My family picked this specific Hampton due to it being the cheapest rate. We always choose Hampton and are never disappointed. This trip was not any different and was an even better experience than usual. This was due to the friendly employee named Joseph at breakfast who had great customer interaction with everyone and attitude while tending to the busy...

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Helpful?
Thank jdobler76
New London, New Hampshire
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We would give the Hampton inn and suites a 5* rating , for hospitality, friendless, service, cleanliness, and location and comfort. We were returning from our 22 day vacation and leaving to go to Boston from Jacksonville. We returned our rental and called the hotel and the shuttle picked us up within 5 minutes. People we met were so helpful,...

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Helpful?
Thank glbrenner
About Hotel's Favourite Review
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for taking the time to write this lovely review, I will make sure to let staff you named now they where recognized by you. All our staff work diligently daily to go above and beyond for our guest. We strive to offer excellent guest experiences and we are glad to know it shows. Thanks again and we are...

Reviewed yesterday NEWvia mobile

My friends and I stay at the Hampton Inn and Suites at the Jacksonville Airport for the night as we were in town for Welcome to Rockville. We had a fantastic stay! The room was clean, breakfast was wonderful and fulfilling, and the customer service from Jake the General Manager was phenomenal! The best part of my stay was the...

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Thank Ashly K
Tallahassee, Florida
Reviewed 2 days ago NEWvia mobile

Shuttle picked us up at 3:30 a.m. On ti0me and courteous. Front desk offered a bag of healthy snacks for flight. Would recommend this hotel for easy airport connection. Rooms were clean, quiet and beds very comfortable.

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Thank Laura F
Jacob T, General Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Dear lwstnm, On behalf of the entire team here at the Hampton Inn & Suites Jacksonville Airport Fl, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking...

Reviewed 4 days ago NEW

This hotel is located near Jacksonville airport. After 18 days in Europe and arriving at night, we stayed for a good night's sleep and great breakfast before going home to an empty refrigerator. It was very comfortable!

Review collected in partnership with Hampton
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Helpful?
Thank milagrosm193
Jacob T, General Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Dear milagrosm193, On behalf of the entire team here at the Hampton Inn & Suites Jacksonville Airport Fl, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking...

Florida
Reviewed 1 week ago NEWvia mobile

I have stayed at this hotel several times in the past months and have always had an excellent stay. I live quite a distance from the Jacksonville International Airport so I stay here when I have an early flight. The hotel is very clean, modern and well managed! The STAFF make this hotel! Danita, Jacob, Laura, Mae and Judy are...

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Helpful?
Thank Leigherton H
Jacob T, General Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Dear Leigherton H, On behalf of the entire team here at the Hampton Inn & Suites Jacksonville Airport Fl, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and...

Savannah, Georgia
Reviewed 1 week ago

Great location to airport ! However , bed was not comfortable, the staff was great! They need to fix those room doors because it disturbs other guest every time done one leaves their room it can be heard on that floor! Not cool

Review collected in partnership with Hampton
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Helpful?
Thank Dawn M
Jacob T, General Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Dear Dawn M , On behalf of the entire team here at the Hampton Inn & Suites Jacksonville/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking...

USA
Reviewed 1 week ago

Chose the hotel since I had an early morning flight and wanted to be close to the airport. Hotel is very nice, and well maintained and the staff couldn't be nicer, they made me feel welcome and that they valued my business.

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Helpful?
Thank lwstnm
Jacob T, General Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Dear lwstnm, On behalf of the entire team here at the Hampton Inn & Suites Jacksonville Airport Fl, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking...

Felton, Pennsylvania
Reviewed 1 week ago

We stayed at this property the night of April 12th. I had called to let them know we'd be arriving late, after midnight and whoever I spoke with was short and didn't seem interested. We had driven nearly 15 hours nonstop by the time we had arrived, I was dreading walking in the doors - but much to my surprise...

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Helpful?
Thank RachTaylor-HI
Jacob T, General Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Dear RachTaylor-HI, On behalf of the entire team here at the Hampton Inn & Suites Jacksonville Airport Fl, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking...

Reviewed 2 weeks ago

Just wanted to let you know about some of your special employees. Danita works your front desk and she is very impressive as she always greets me by name as I pass by and is always upbeat and very friendly. She is obviously very smart to remember her guests by name ! Laura that works breakfast in the morning works...

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1Thank STEVE C
Jacob T, General Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Dear Steve C, On behalf of the entire team here at the Hampton Inn & Suites Jacksonville Airport Fl, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments. It...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Jacksonville-Airport

Address: 13551 Airport Ct, Jacksonville, FL 32218-7265
Region: United States > Florida > Jacksonville
Price Range: €103 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Airport
Hampton Inn & Suites Jacksonville-Airport Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#8 Best Value Hotel in Jacksonville
#21 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jacksonville-Airport staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Jacksonville-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Their guest services agent will help you choose.”
Watergal75, 1 Mar 2017 | Read review
“Very quiet location - any room is a relatively quiet room”
  • Adorable coffee cups and sleeves!!
206rustyb, 15 Jan 2017 | Read review
“I never stay on the first floor of any hotel or near the elevators and vending areas”
vtmtnman, 8 Jan 2017 | Read review
“Pick top floor if possible some times kids above can be noisy.”
7131963, 27 Dec 2016 | Read review
“I like the rooms facing the parking lot.”
sondral669, 21 Dec 2016 | Read review
5 of 5