We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marble Waters Hotel & Suites

About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Wheelchair Access
Free High Speed Internet (WiFi)
Conference Facilities
Outdoor pool
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Banquet Room
Non-Smoking Hotel
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Microwave
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Location
Full view
36Car recommended
Grade: 36 out of 100
15Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Reviews & more
252Reviews
67Photos
5Q+A
51Room tips
Traveller rating
  • 40
  • 49
  • 44
  • 44
  • 75
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
This hotel is a 10-minute car ride to the Jacksonville Beaches. The hotel location is close to dining and shopping. The hotel is under new management. The restaurant is not open. No breakfast or shuttle service. If you are looking for a reliable, affordable and accessible place t
Read more
Unfortunately the restaurant is closed.
The room was clean.
No extra towels for pool, hot tub or for in room Jacuzzi.
Pool and hot tub close at 10pm.
Called front desk intermittently from 9p until 9:30p but no answer. Upon speaking face to face with desk clerk, he stated his phon
Read more
We spent a few nights here. Was a descent hotel, nothing fancy but clean. Bed was comfortable. You can see a little damage, but nothing bad at all. Didn't use anything except our room. For the price we were pleased
Read more
Wow, this oughta be fun. So we checked in the first night. Room smells like mold badly. Toilet leaking on the floor. Gee, the toilet paper was sitting on the counter. No holder. Okay, time to move rooms as we were booked for four nights. Wow, very polite manager moved us immediat
Read more
Very disappointed in the hotel. The closest beach is 20-30 minutes. Not quite sure what is going on with the restaurant here-it has a sign that says temporarily closed-nice pool and hot tub, but no chairs to sit/lay out on.. If you want to use the jetted tub, which is in all room
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementMarble Waters Hotel & Suites
Guest Room
Photo provided by managementMarble Waters Hotel & Suites
Guest Room Amenity
Photo provided by managementMarble Waters Hotel & Suites
Guest Room
Beds
Previous
is there a shuttle and where will it take you?
Not sure if there is a shuttle. Buyer beware...read the reviews about this place before you commit. I would never stay there. They are crooked.
1 vote
Show all answers
Can I get refunded for my unused nights due to the Hurricane?
I am pretty sure they will not! This is the worst hotel I have ever experienced. Staff and management is horrible.
1 vote
Show all answers
Hi---I asked a question over a month ago....your answer was fairly cookie cutter, and yet your reviews suggest NOTHING has changed. Do you plan on an adequate b'fast for guests...clean rooms...and trained staff. and please start your answer with...."we realize these are ongoing issues"...just own it and then address it---thx.
I guess the hotel was a good idea initally with a great location; but without a properly trained staff and a lack of concern from management,..the place is doomed.
0 votes
Show all answers
Hi---has the lack of bfast items and overall customer service issues been addressed? In reading reviews and tips, the same concerns keep cropping up. Thoughts?
Hello Mark W , Thank you for your inquiry, we have addressed the issue with our complimentary breakfast by providing a separate counter area for self service of hot and cold items. Also all departments have been addressed and coached on customer service skills. I welcome you to ask for me on your visit to Jacksonville, my name is Robert. I am the General Manager
0 votes
Show all answers
how to get to the Mayo Clinic from your hotel via public transportation?
13 MIN FROM HOTEL BASED ON TRAFFIC 1. Start out going north on Kernan Blvd N toward Abess Blvd.Map 0.03 mi 2. Take the 1st right onto Abess Blvd.MapLandmark Middle School is on the corner If you reach Landmark Middle you've gone about 0.1 miles too far 3. Take the 1st right onto Hickory Creek Blvd W.MapHickory Creek Blvd W is 0.1 miles past Key West Dr If you reach Sterling Hill Dr you've gone about 0.1 miles too far 4. Turn left onto Atlantic Blvd / FL-10.MapAtlantic Blvd is 0.1 miles past Belmont Lakes Dr 5. Turn right onto San Pablo Rd S / FL-101A. Continue to follow San Pablo Rd S.MapSan Pablo Rd S is 0.3 miles past Queens Harbor Blvd Shell First Coast Energy Store 1016 is on the right If you are on Atlantic Blvd and reach Bamboo Dr you've gone about 0.1 miles too far 6. Stay straight to go onto San Pablo Pkwy.Map 1.3 mi 7. San Pablo Pkwy becomes San Pablo Rd S.Map 0.1 mi 8. 4500 SAN PABLO RD S is on the right.MapIf you reach Mayo Blvd you've gone a little too far 4500 San Pablo Rd S, Jacksonville, FL 32224-1826
0 votes
"Don't waste your money booking a room here."
"A room at another hotel would be your best bet"
"Stay somewhere else"
"Make sure you enjoy your stay.... appears to be a very nice hotel"
"Stay somewhere else"
Previous
PRICE RANGE
US$102 - US$152 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
80
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing