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Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel

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Traveller (83)
Room & Suite (106)
Pool & Beach (28)

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About

#39 of 146 hotels in Jacksonville
Location
Cleanliness
Service
Value

Whether you're coming to Jacksonville, Florida for business or just passing through town, your room at the Holiday Inn Express and Suites Jacksonville Airport is your personal retreat. You'll have room to relax with our oversized guest rooms, and enjoy free Wi-Fi Internet throughout the hotel.

Located just off I-95, our non-smoking Jacksonville, FL, hotel is conveniently located to Jacksonville International Airport and offers complimentary transportation to and from the airport. River City Marketplace, offering well known shops and restaurants, the Jacksonville Zoo, and the Jacksonville Cruise Terminal are only minutes away.

The Holiday Inn Express and Suites Jacksonville Airport also offers a Business Center, meeting space for up to 40 people, a Fitness Center, swimming pool, whirlpool and the Express Start Breakfast Bar.

We look forward to seeing you soon!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Free airport transportation
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English

Location

1200 Airport Rd, Jacksonville, FL 32218-6889
Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel
516Reviews6Q+A49Room tips

Reviews
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Harold S wrote a review Oct 2023
3 contributions
The hotel had an outdoor pool that was enjoyable because never very busy. Our room was spacious and clean. After traveling all day, it was great to find a hotel that was super nice at such a good price! We've had bad experiences with crap hotels charging what we paid at this hotel. Its amazing for the value! We didn't feel the need to think twice after looking at the room prior to checking in! The receptionist was very friendly in all aspects. The morning breakfast was good hot breakfast whereas some hotels do not offer much for breakfast. We wanted a place that meant we could eat a good meal before getting on the road early the next day without having to do drive-thru or gas station food. This place I'd definitely recommend.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: When traveling it's hard to stop and read reviews, but we have been burned on crappy hotels at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tim wrote a review Feb 2023
Augsburg, Germany2 contributions1 helpful vote
Hotel's Favourite
Stayed here on a recent trip to Jacksonville (Sawgrass) for a conference. Was my stay before heading back to airport to continue my trip. Staff was super-friendly & very helpful. Special recognition to Ms. Tanya & Mr. Mario. Thank you for your help!!
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Sun couple 69 wrote a review Sept 2023
3 contributions1 helpful vote
While overall the room (307) was great, comfortable and mostly clean, there were 3 issues that need to be fixed. The flusher on the toilet was broken and the lamp on the desk didn't work plus even though I didn't need to use it, there were hairs left on the handicap seat. The amenities in the area are walking distance which was great. So if those 3 items are fixed in that room, the next person will have a very pleasant experience.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel
Responded 7 Oct 2023
Dear Beachers69, Thank you for selecting our Holiday Inn Express Jacksonville Airport while visiting Jacksonville and for taking the time to provide feedback about your experience. It's a pleasure having you as our guest. I am truly sorry that you did not experience an exemplary stay due to the cleanliness and maintenance of our room. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad to know that the location of our hotel was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scenic49611765046 wrote a review Aug 2023
1 contribution
Very Professional Staff .. while waiting for Hurricane .. Shena, when I checked, in was handled our concerns with a smile & patience. Dawn the breakfast lady was delightful & friendly. Tonya the front desk clerk handled my daily issues with knowledge & a smile .. Will stay here again when in area.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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heathert72 wrote a review Aug 2023
Yulee,FL2 contributions
Everything was pretty great, except for getting a room that could be conjoined (if need be), without being told that's what we were getting. I believe that made it MUCH easier to hear the ppl in the other room that could be conjoined w/ours. & there was a child screaming, not only in the afternoon/evening, but crying/screaming @ 4 a.m.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AmyKMinnesota wrote a review Aug 2023
Blaine, Minnesota54 contributions47 helpful votes
Fine hotel close to airport. Nice breakfast with lots of options. Comfortable beds and pillows. All soap and shampoo attached to walls in bathroom. Glad to see more and more hotels going to this, so much easier than little bottles. I’d stay again if price was right.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Deb H wrote a review May 2023
1 contribution
our stay at this hotel was beyond superb. the hotel itself is quiet, clean & comfy! the entire staff at the front desk are so professional, friendly & kind & gave us such a warm welcome. it was the best service at a hotel that we’ve had in a long time. the lead support operational person was Tonya Farmer who greeted us upon our arrival with a huge smile. we cannot thank her enough for her exceptional customer service, she took excellent care of us and went out of her way, above & beyond, to provide everything we needed, she was so friendly & sincere, something we don’t see much of anymore. we travel a lot & will always book at this hotel when we travel out of the area, because of Tonya & her entire front desk staff, she truly made a difference & actually affected our future decision, knowing we will always have a great & enjoyable place to stay. we cannot thank Tonya enough for making our stay an incredible experience! Ron & Deb Houston
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Noah M wrote a review Apr 2023
2 contributions1 helpful vote
Mean manager, I didn’t not appreciate her unwillingness to work with a group in desperate need. Told us we have rooms and then rippped from our grasps due to construction on second floor. I do not like this place and do not recommend
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Don’t go here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel
Responded 17 Apr 2023
Hi Noah M, Thanks for your review and for staying at our Holiday Inn Express & Suites Jacksonville Airport. We appreciate you as one of our valued guests. Your feedback is important to us. Our goal is to provide exceptional hospitality, and I am sorry for what happened during your stay. I have shared your comments with the hotel management and sent you a private message to obtain additional details. We truly hope you will give us another chance to prove we are committed to providing outstanding hospitality. Sincerely, Ronald P. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TanyaXC wrote a review Dec 2022
1 contribution2 helpful votes
+1
I’ve been a patron of Holiday Inns since the mid 90s-I am a Priority Club member; now called IHG. Worst property experience. Unfriendly staff, created obstacles unnecessarily-I’m traveling for a family funeral and stopped at Jax Airport location at 11:30 pm (exhausted)-forced to reserve online-I goofed and went to 3rd party -paid $400 for 2 nights! This room has mold in the ceilings, water damage, disgusting stains in the carpet, bed sinks when you lay at the headboard, the tub fixtures are duct-tapped to the wall, the tub has rust. I requested a refund for the 2nd , sleeping in my clothes, not removing my shoes, not on sheets and I’m leaving at 0700am as soon as get a couple hours sleep. Heading to Town Center where people are nicer and the property isn’t a Dump. See the pics for yourself!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Heather Letendre, Owner at Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel
Responded 18 Dec 2022
Dear G9389YYtanyac, First I want to thank you for your review. We strive to be the very best and clearly we fell short. The problems you encountered are not something we experience at our hotel. Your feed back on the many issues has been giving to our housekeeping and maintenance teams. I deeply regret that we did not meet your expectations. I sincerely hope that you will stay with us again and see that your previous stay was an exception and not the standard.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frank Masters wrote a review Oct 2022
Lansdale, Pennsylvania860 contributions195 helpful votes
I thought that all Holiday Inn hotels and affiliates were all supposed to be updated by a certain time well in the past. They forgot this one. I think I rated this hotel long before Covid and had I remembered that I stayed here in the past, I would not have stayed here again. There was another affiliated IHG hotel around the corner but would have cost more points. The hotel itself as a whole is not bad. Typical Holiday Inn Express food. The highlight of the breakfast is when they put out bacon. The only change in the room was the new Dove soap products. The staff was friendly, but the rooms haven’t been upgraded in years. Still the same old furniture and the very old and small flat screen TV’s. The TV system by Direct TV was absolutely horrible. The guide didn’t work and if you pressed a number for a station, the show didn’t coincide with the channel. So, once you found the channel, for example, ABC, CBS, or MSNBC, we had to write down the channel on a piece of paper and just go to it. Very annoying since there was no paper or pen in the room. Not user friendly for charging devices etc. Using points for a 4 day stay, so we tolerated it. Afterall, it was 100% free.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel
Responded 13 Nov 2022
Hello, TBRD113 Our staff loves checking reviews and using them to improve in future stays. Thank you for taking the time to leave us your impressions. We love to see you have opted for us for your accommodation. I have shared your sentiment with our local team and manager, and I apologize for not delivering a better accommodation. Our staff will work to ensure a much better experience in your future travels. Nothing makes us happier than delivering the best experience to our beloved guests. I hope we get another chance to show you can do better. Our staff can't wait to serve you again soon. Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€115 - €145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wingate by wyndham jacksonville airport hotel jacksonville, wingate jacksonville airport, wyndham jacksonville, jacksonville wyndham
FORMERLY KNOWN AS
Wingate by Wyndham Jacksonville Airport
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
81
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES JACKSONVILLE AIRPORT, AN IHG HOTEL - UPDATED 2023 Reviews & Price Comparison (FL) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel?
Nearby attractions include Regal River City Marketplace Stadium 14 (1.1 km) and Ross Dress for Less (1.0 km).
What are some of the property amenities at Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel?
Conveniently located restaurants include Green Papaya Thai Cuisine, Newk's Eatery, and LongHorn Steakhouse.
Are there opportunities to exercise at Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel have airport transportation?
Yes, Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.