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Hilton Garden Inn Jacksonville Airport

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Hilton Garden Inn Jacksonville Airport
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541 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Jacksonville Airport
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Showing 538: English reviews
Orlando, Florida
Reviewed 4 October 2016

I ended up in Jax on a short notice with no hotel reservation. I checked in with the manager and I was able to be accommodated. The Hilton Honors floor is awesome! I slept like a baby. This is a really nice property with a pool that is right in the airport. It does not get any better than that.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Dondentista
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Dondentista, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time...

Rolla MO, United States
Reviewed 30 September 2016

The staff are so kind, helpful and accommodating. The staff helped me find an amazing restaurant, perfect travel to the port and an overall great experience. Provided me with information and helped make my stay wonderful! I will be back!!! The breakfast staff are eager to help and not overwhelming in the mornings!! IMPORTANT...lol...

Review collected in partnership with Hilton Garden Inn
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Thank Michael P
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Michael P, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the...

Deland, United States
Reviewed 19 September 2016

As a single woman who travels alone for work, it is very important to me that I feel safe. I felt very safe and welcomed here. Thank you very much for going out of your way and making me feel as though my business was important to you!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lisa B
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Lisa B, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the...

Florida
Reviewed 18 September 2016

The breakfast at this hotels cost almost $10. The staff is very impersonal and very serious. The beds are hard like a stone and the pillows are flat like pillow covers. I have to ask for more pillows to sleep. Air conditioner vents were rusty and moldy. I always stay in Hilton brand hotels but given my first experience with...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Enchanted80
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Enchanted80, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I do apologize we fell short of your expectations and will improve upon your...

Reviewed 14 September 2016

Luke, Jacob and Michelle were wonderful when we arrived. They were very friendly and accommodating. I really enjoyed my stay. One thing I like about the hotel is that they have a shuttle service that will take you wherever you want to go (we went to the mall and then to dinner) free of charge. We also used them to...

Review collected in partnership with Hilton Garden Inn
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1Thank Nica S
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Nica S, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the...

Saint Louis, Missouri
Reviewed 14 September 2016

Helpful staff, Susan at bar / restaurant was great - felt like she was an old friend. I had a long week with my mom in hospital and I was beat, Susan was cheerful and talkative, she even asked about my hospitalized mother by name the 2nd day of my stay.

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Helpful?
Thank mwtobin
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear mwtobin, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time...

amherst, ny
Reviewed 12 September 2016

This hotel was clean and updated. We stayed over while driving to Florida. All of our service interactions where excellent. The breakfast was included as we are Hilton Diamond and was very good. We were able to walk to a restaurant for dinner after a long day driving.

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Helpful?
Thank AmherstNY1
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear AmherstNY!, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time...

United States
Reviewed 9 September 2016

As always Hilton delivered another exceptional stay. I had one issue with my assigned room which was handled by moving me across the hall without any issues. Being as close to the airport there was very little noise

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joseph K
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Joseph K, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the...

Reviewed 8 September 2016

The Hilton Garden Inn in Jacksonville, FL is an exceptional place to stay. You will feel at home and the service is impeccable. We were visiting family in the area and as an Hilton Honors member I wanted to stay close to the airport. The location is perfect, shopping centers within 3 minutes and restaurants are close too. Comfortable and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank CHARLENE S
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Charlene S, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the...

Norfolk, Virginia
Reviewed 6 September 2016

There is one of many reasons we use this hotel for business and that is the awesome staff member Brittany Eisenman. She has always gone above and beyond to accommodate us and us definitely an asset to the company.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Pamela K
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Pamela K, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jacksonville Airport

Address: 13503 Ranch Road, Jacksonville, FL 32218
Region: United States > Florida > Jacksonville
Price Range: €91 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Jacksonville Airport 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hotel Style:
#36 Business Hotel in Jacksonville
#38 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville Airport staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing rooms are very nice. Request for one.”
 of 5 bubbles jaybaseball48, 19 Jan 2017 | Read review
“Any level is great”
 of 5 bubbles DINE0702, 18 Oct 2016 | Read review
“Looks like they are all great!”
 of 5 bubbles hawk1tdh, 28 Jul 2016 | Read review
“Awesome rooms and great pool”
 of 5 bubbles lornayvonne, 21 Jun 2016 | Read review
“Ask for a room on the fifth floor away from the elevator for the quietest stay.”
 of 5 bubbles Smiles4miles, 2 Jun 2016 | Read review
5 of 5