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31/12/2017 1/1/2018
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    Hilton Garden Inn Jacksonville Airport

    13503 Ranch Rd, Jacksonville, FL 32218-2455
    +1 855-618-4697
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    31/12/2017 1/1/2018
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    US$166
    US$157
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    Traveller (29)
    Room & Suite (27)
    Dining (5)
    Overview
    • Excellent46%
    • Very good28%
    • Average13%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “front desk” (66 reviews)
    “shuttle service” (16 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Jacksonville Airport
    Special Offer: Double Points,Every Stay
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (612)
    There are newer reviews for Hilton Garden Inn Jacksonville Airport
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    21 - 25 of 608 reviews

    Reviewed 14 August 2017

    We sent a female employee for work and made sure that all information was given to make sure that the employee would get a room hassle free. When our employee arrived at 10 PM they hassled her about payment before they would give her a...More

    Thank Edward K
    Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 15 August 2017

    Good Afternoon, Thank you so much for providing us with some feedback about your recent visit with us. It is important to me that our guests have a wonderful experience at this hotel. We're sorry that your experience with the hotel was negative. We do...More

    Reviewed 10 August 2017

    I came there from the Dominican Republic and It was only a 3 days stay and it was a good one. I was stayed at the fifth floor (specifically room 512). The room has a cozy bed and a convenient bathroom for a solo traveler....More

    Thank Alejandro C
    Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 12 August 2017

    Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

    Reviewed 6 August 2017

    Hotel is not up to the usual Hilton high standards. Front desk staff is terrible and unhelpful. Breakfast is way to expensive and quality is low. Location is not ideal. Check out process was incredibly slow for a hotel next to the airport.More

    Review collected in partnership with Hilton Garden Inn
    Thank Timothy G
    Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 7 August 2017

    Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

    Reviewed 6 August 2017

    Great service as always. Miss Lynda was there to greet me after not seeing me for a year. Always good service from all the staff. Breakfast staff cooked great breakfast items each morning. Vital is close to many shops and restaurants.More

    Review collected in partnership with Hilton Garden Inn
    Thank haroldm161
    Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 7 August 2017

    Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

    Reviewed 31 July 2017

    Love Hilton - Thats why Im an Honors member. Always expect a certain gold standard when you stay at hilton. I was on a trip alone for a church conference in the area. My first time in Jacksonville Fla and I thoroughly recommend this hotel....More

    Review collected in partnership with Hilton Garden Inn
    Thank D2597UBtracym
    Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 1 August 2017

    Good Afternoon, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$90 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Family Hotel in Jacksonville
    • #36 Business Hotel in Jacksonville
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 111
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Booking.com, Priceline, Travelocity, getaroom.com, Hotwire, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Hilton Garden Inn Jacksonville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Hilton Garden Inn Jacksonville Airport Hotel Jacksonville ,
    • Hilton Jacksonville ,
    • Jacksonville Hilton
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    Traveller (29)
    Room & Suite (27)
    Dining (5)
    Pool & Beach (4)
    Hotel & Grounds (39)
    Bathroom (7)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 134 hotels in Jacksonville
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    1,411 reviews
    1.42 km away
     
    Doubletree by Hilton Hotel Jacksonville Airport
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    2.79 km away
     
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    Ask a question
    Questions & Answers
    Dionna S
    28 August 2016|
    AnswerShow all 4 answers
    Response from hgiAIRPORTjax | Property representative |
    We are not pet friendly; however, there is a boarding facility near by called Pet Paradise.
    0
    Votes
    klemi
    4 March 2016|
    AnswerShow all 4 answers
    Response from hgiAIRPORTjax | Property representative |
    There are a tremendous amount around us in the River City area. We also provide a complimnentary shuttle as well between the hours of 7am and 11pm.
    0
    Votes
    Lisa M
    28 September 2015|
    AnswerShow all 5 answers
    Response from hgiAIRPORTjax | Property representative |
    Hi Lisa, The hotel directly does not offer a cruise shuttle; however, we have an amazing service that we recommend. The rates are better than the local taxi services to the port and they will work with the time you want to... More
    1
    Vote
    Room Tips
    "Any hotel in the area has better rooms. That help?"
    Read review
    "Always book on line the floor you want and preferably what room you want."
    Read review
    "You may hear an airplane take off but not an excessive amount of noise."
    Read review
    "Any room would be great"
    Read review
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