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Hilton Garden Inn Jacksonville Airport

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Hilton Garden Inn Jacksonville Airport
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541 Reviews from our TripAdvisor Community

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Showing 538: English reviews
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Elkhart, Indiana
Reviewed 2 days ago NEW

Our stay at this Hilton Garden Inn was excellent. Our room was clean and a good size. After dinner we stopped at the bar for a drink and ended up talking with the bartender and some other guests. It was an enjoyable evening. Breakfast was also very good. We try to always stay at Hilton Garden Inns.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank indianatraveler2015
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good morning indianatraveler2015, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how you...

Saint Marys, GA
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017 via mobile

The restaurant with this hotel is amazing. The waitress, Susan, is absolutely delightful. While other restaurants are waiting room only, you can walk right in here especially on weekends. The hamburgers are real meat and sooo filling. This is a great place to eat!!!

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Helpful?
1Thank Sputnik_10
About Hotel's Favourite Review
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good Morning Sputnik_10, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the...

Salisbury, Maryland
Reviewed 3 days ago NEW

Good place to stay. Staff very friendly. Not happy that I had to pay for breakfast. Bathroom sink had not been cleaned. Kuerig had dirty water in the resivior. Overall, we were happy, with the above exceptions.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank RDCSby
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good morning RDCS, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how you...

Weatherford, Texas
Reviewed 5 days ago NEW

Excellent location, comfortable, clean, updated and well kept. Polite and professional desk staff. Walking distance to a variety of nice dining options. Lobby has nice amenities for guest- snacks are free and other items to purchase.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 5,361,961
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good morning 5361961, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how you...

New Smyrna Beach, United States
Reviewed 1 week ago

At first arrival everything seemed fine, I noticed the carpet looked worn and the room was a bit old looking and not as nice as I was expecting from the price we were paying, but what shocked me was shortly after we got into the room I saw a german roach crawling all over the microwave, in broad daylight, which...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank P5941DMkennethh
Reviewed 1 week ago via mobile

We almost hated that this was just a quick overnight stop. The hotel was wonderfully clean and well-equipped. Comfortable beds, friendly staff, quick wifi, coffee in the room made it perfect for resting before we continued our trip. The breakfast was 9.99, I think, but we didn't have time to try it as we were trying to make the Spring...

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Helpful?
Thank Beth W
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good morning Beth W, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how...

Reviewed 1 week ago via mobile

Wow! What a great place to stay! Lovely new remodel. Rooms were very nice and beds were great. But JENNA, who's name tag said "I am new", made a really good experience great! Super friendly and very helpful. I had a problem with my reservation that the folks at Hilton Honors couldn't fix. But the "new girl" learns fast. She...

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Helpful?
Thank Susan H
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good morning Susan H, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how...

Greenville, South Carolina
Reviewed 2 weeks ago via mobile

We have stayed here three years in a row for the Amelia Island Concours. The property is very clean, convenient and rooms comfortable. After cleaning my car after driving 6 hours in preparation for a show, I came back into the lobby for a drink of water to cool off. The decanter was empty, so I asked the front desk,...

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Helpful?
Thank Rick R
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good morning Rick R, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I am so sorry to hear the problem you encounter with us...

Jupiter, Florida
Reviewed 2 weeks ago

Our heater didn't work. We informed the desk agent who said she would take care of it. Not only did she not take care of it, she did nothing to communicate with us nor remedy our situation. We believe it to be a local problem but this is the type of situation we expect to avoid when we choose to...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank I750PEmichaelw
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good morning I750PEmichaelw, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I am so sorry to hear the problem you encounter with us during...

Tampa, Florida
Reviewed 2 weeks ago

Every time I visit Jacksonville this is the only hotel I will stay in! The rooms are updated, big full service breakfast & dinner with Chefs! Inside workout room, pool, business office for guest and very very quite.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 464dewayneh
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good morning 464dewayneh, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how you...

58 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jacksonville Airport

Address: 13503 Ranch Road, Jacksonville, FL 32218
Region: United States > Florida > Jacksonville
Price Range: €91 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Jacksonville Airport 2.5*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz and Priceline so you can book your Hilton Garden Inn Jacksonville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hotel Style:
#36 Business Hotel in Jacksonville
#38 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville Airport staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing rooms are very nice. Request for one.”
 of 5 bubbles jaybaseball48, 19 Jan 2017 | Read review
“Any level is great”
 of 5 bubbles DINE0702, 18 Oct 2016 | Read review
“Looks like they are all great!”
 of 5 bubbles hawk1tdh, 28 Jul 2016 | Read review
“Awesome rooms and great pool”
 of 5 bubbles lornayvonne, 21 Jun 2016 | Read review
“Ask for a room on the fifth floor away from the elevator for the quietest stay.”
 of 5 bubbles Smiles4miles, 2 Jun 2016 | Read review
5 of 5