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Hilton Garden Inn Jacksonville Airport

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Traveller (29)
Room & Suite (34)
Dining (5)
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Overview
  • Excellent49%
  • Very good28%
  • Average12%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(70 reviews)
“shuttle service”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jacksonville Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Jacksonville Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (641)
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292
180
83
50
32
Show reviews that mention
All reviewsfront deskjacksonville airportshuttle serviceamelia islandnice hotelbreakfast was excellentan early flightshopping and restaurantscruise portnight's sleepone night staygreat place to staybusiness centerstaff was friendlyenjoyed my staywould stay here againeasy access
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1 - 5 of 637 reviews
Reviewed 4 days ago

The room was very clean. The bed and pillows were so comfortable, I had a good nights sleep. It was close to the airport, but I didn't hear any planes. My son forgot his wallet and they called me and let me know they were...More

Review collected in partnership with Hilton Garden Inn
Thank Tammy A
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 3 days ago

Good Afternoon, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Hotel's Favourite
Reviewed 9 January 2018 via mobile

Because no pets are allowed is probably one of the reasons this place is so clean and fresh. We enjoyed absolutely everything but the internet. The internet is absolutely terrible especially for a hotel geared for business travelers. Other than that this hotel is perfect!...More

Thank DanNlisa
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 10 January 2018

Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 1 week ago

This trip to Jacksonville was not a particularly good one. The bed in the room we stayed in was too soft and very uncomfortable. It had very little support as if the bed was over 20 years old. With the back issues that I have...More

Review collected in partnership with Hilton Garden Inn
Thank kelvint891
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 1 week ago

Good Morning! Thank you so much for providing us with some feedback about your recent visit with us. It is important to me that our guests have a wonderful experience at this hotel. We're sorry that your experience with the hotel was negative. Please feel...More

Reviewed 1 week ago

The breakfast was delicious with many choices, I did not get to use the pool facility, bed was comfortable, room was clean, front desk staff were very polite, convenient location near airport, the breakfast was very enjoyableMore

Review collected in partnership with Hilton Garden Inn
Thank Christopher H
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 1 week ago

Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 2 weeks ago

Excellent service and room accommodations very nice. Breakfast was excellent. Very clean hotel and nice location. We were traveling to the Masters and it was a perfect place to stop midway. Easy to get to off 95.More

Review collected in partnership with Hilton Garden Inn
Thank Arlene357
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 2 weeks ago

Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$112 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Jacksonville
#36 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$112 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Jacksonville
#36 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
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Traveller (29)
Room & Suite (34)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Dionna S
28 August 2016|
AnswerShow all 4 answers
Response from hgiAIRPORTjax | Property representative |
We are not pet friendly; however, there is a boarding facility near by called Pet Paradise.
0
Votes
klemi
4 March 2016|
AnswerShow all 4 answers
Response from hgiAIRPORTjax | Property representative |
There are a tremendous amount around us in the River City area. We also provide a complimnentary shuttle as well between the hours of 7am and 11pm.
0
Votes
Lisa M
28 September 2015|
AnswerShow all 5 answers
Response from hgiAIRPORTjax | Property representative |
Hi Lisa, The hotel directly does not offer a cruise shuttle; however, we have an amazing service that we recommend. The rates are better than the local taxi services to the port and they will work with the time you want to... More
1
Vote
Room Tips
"Check to make sure the room is not along the up and down path of the elevator."
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"South side (rear) of the hotel is quieter."
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"Any hotel in the area has better rooms. That help?"
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"Always book on line the floor you want and preferably what room you want."
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