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Aloft Jacksonville Tapestry Park

Traveller (101)
Room & Suite (50)
Dining (6)
Certificate of Excellence
Overview
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4812 Deer Lake Dr W, Jacksonville, FL 32246-4409 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Bar/Lounge
3 Star accommodation
Additional information
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Offers from Aloft Jacksonville Tapestry Park
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (571)
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562 results
Traveller rating
303
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303
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69
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All reviews another broken egg wxyz bar front desk snack area parking lot sliding door within walking distance john's town center fitness center coffee maker night's sleep business trip shopping and restaurants hotel room outdoor pool the entire staff staff was friendly
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1 - 5 of 562 reviews
Reviewed 4 days ago

I have had three annual visits to the hotel. The last two I happened to stay in the exact same room. Previously, I had a billing issue in 2018 that took a few weeks to resolve, and on checkout that day, upon awakening, al the...More

Date of stay: January 2019
Thank Debbie K
Response from ScottW733, General Manager at Aloft Jacksonville Tapestry ParkResponded 2 days ago

Ms. Debbie, I am so sorry to hear about the issues you have encountered. 3 visits over 3 years that didn't meet your expectations really disappoints me. Please contact me directly, so that I may review your visits. Unfortunately, without your full name, I am...More

Reviewed 4 days ago via mobile

Stayed for our anniversary night. Elevator smelled. Rooms need to be painted. Phone did not work, I had to call front desk from my cellphone to request ice. Rooms are very small. Not much of a variety of items during breakfast

Date of stay: December 2018
Thank Quindale
Response from ScottW733, General Manager at Aloft Jacksonville Tapestry ParkResponded yesterday

I am so sorry to hear about your experience. Please contact me directly, so that we may discuss your details and provide fair compensation.

Reviewed 5 December 2018

what a terrible effort at customer service. I tried everything to help get out of the reservationation after seeing the disgusting place but management wouldn't let me go. Next time I'm going with someone how cares about me.

Date of stay: December 2018
Thank Q5578ABtoms
Response from ScottW733, General Manager at Aloft Jacksonville Tapestry ParkResponded 5 December 2018

Thank you for taking the time to share an opinion. I would love an opportunity to solve the issue directly. Please feel free to contact the General Manager at the property for further review of your case.

Reviewed 24 November 2018

My family and I came to check in, and the front desk agent was sitting down. Never once stood up, acted like he did not want to be there. I think that is very unprofessional. The bar is a joke, the bartender has no clue...More

Date of stay: November 2018
Thank jdyal01
Response from ScottW733, Front Office Manager at Aloft Jacksonville Tapestry ParkResponded 26 November 2018

Dear , Thank you for bringing this to our attention. We take matters such as this very seriously and will look into this matter further. Please reach out to me directly using the email below so we can discuss when this occurred so I can...More

Reviewed 11 November 2018 via mobile

Nice accommodations. Nothing spectacular but we stay here every year. Modern room set up. Housekeeping gave towels since we hadn’t left when they came to clean. I asked if she could come back later and she said that is why I gave you the towels....More

Date of stay: October 2018
Thank Sjcamry1
Response from Scott W, Front Office Manager at Aloft Jacksonville Tapestry ParkResponded 12 November 2018

Hello Sjcamry1, Thank you for choosing to stay at the Aloft Jacksonville Tapestry Park during the FL/GA weekend. We are sorry to hear that your stay did not meet your expectations. Our team is constantly trying to improve on our process and guest satisfaction and...More

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About
Description
Aloft Jacksonville Tapestry Park is in the Southside near Deerwood Park and St. John's Town Center. Our modern hotel is a fresh, forward-thinking alternative for tech savvy and social travelers. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Room Service
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
137
Price range
US$130 - US$274 (Based on Average Rates for a Standard Room)
Also Known As
Aloft Jacksonville Tapestry Park Hotel Jacksonville
Location
United States > Florida > Jacksonville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
137
Price range
US$130 - US$274 (Based on Average Rates for a Standard Room)
Also Known As
Aloft Jacksonville Tapestry Park Hotel Jacksonville
Location
United States > Florida > Jacksonville
Photos
Traveller (101)
Room & Suite (50)
Dining (6)
Pool & Beach (2)
Nearby
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Questions & Answers
Ask a question
Macnjac18
6 December 2018|
Answer
Response from sluggerdog01 | Reviewed this property |
Great place to stay regardless of your itteniaty
-1
Votes
Traveler_Gurly
20 August 2018|
AnswerShow all 2 answers
Response from ScottW733 | Property representative |
I'm sorry but, complimentary breakfast is not an option at Aloft Hotels. Other rewards are offered based on Status.
1
Vote
paul w
22 March 2018|
AnswerShow all 5 answers
Response from Msdacko | Reviewed this property |
Yes the do. Located in the bathroom. Small mini-frig.
1
Vote
Room Tips
"Choose a room on the entrance side of the building as the traffic on Southside Blvd. is horrendous in the..."
Yogi459
19 Jul 2018
Read review
"Noisy in the lobby and social area/ bar but not in the rooms. Request a room away from Southside blvd"
suzannehV618XZ
18 Feb 2018
Read review
"5th floor is a no pets floor."
V6359RTryanr
12 Feb 2018
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"Room away from the elevators and over the bar area."
A497587
24 Dec 2017
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