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Holiday Inn Express Jacksonville East

Traveller (40)
Room & Suite (30)
Pool & Beach (2)
Hotel website
53 Jefferson Rd Hwy 9A & Atlantic Blvd, Jacksonville, FL 32225-6743 See on map
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
2.5 Star accommodation
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (195)
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All reviews the hotel sits cinnamon rolls off the highway memorial day weekend the breakfast area room was spacious clean hotel everbank field would definitely stay here again free breakfast front desk staff shower head short drive oatmeal couch clerk microwave
Updating list...
1 - 5 of 191 reviews
Reviewed 3 weeks ago via mobile

This hotel is a complete dump. I don’t know why I did not cancel my reservation upon arrival as I could have through work. The lobby was dirty. The room smelled like an old lady’s house and it was dirty. I checked the bed thoroughly...More

Thank Rabellomy
Response from IHGService, Guest Relations Manager at Holiday Inn Express Jacksonville EastResponded 1 week ago

Hello Rabellomy, Thank you for leaving us your review and for making us a part of your visit here in Jacksonville. We're grateful that you've chosen the Holiday Inn Express. As always, we wanted nothing more but to ensure your experience turn as positive as...More

Hotel's Favourite
Reviewed 27 June 2018

I always stop at this Holiday Inn Express. It is located roughly an hour, with traffic, to St. Augustine. It is roughly 3 hours from all the Orlando parks. Also the staff such as Donte and Miranda of the day and evening shift are very...More

1  Thank Bethany D
Reviewed 21 August 2018 via mobile

Arrived late nite to a friendly staff and quick check in. Our room was not the cleanest we are used to from HIE, the sheet were rough and worn. Bathroom had updated countertop, but not much space to set things, tub was narrow and felt...More

Thank Renlyn
Response from IHGService, Guest Relations Manager at Holiday Inn Express Jacksonville EastResponded 4 September 2018

Hi Renlyn, Holiday Inn Express is known for comfortable rooms, exceptional customer service and high-quality breakfast selection, however, I'm sorry you experienced the opposite during your visit. What you described certainly isn't what we want for our guests. I've relayed the details of your feedback...More

Reviewed 19 July 2018

This hotel is a dump. It sits right off of a major freeway (295) where traffic is evident all night long. The area in which the hotel sits is first in a part of town that is shady and looks to have seen better days....More

1  Thank Yogi459
Reviewed 25 June 2018

One-nighter with my family on a road trip. Room 307 The good: Easily accessible location from 295, "Low" price, very attentive and polite staff. room was spacious for what we needed, and beds pretty confy. Hot breakfast included. Easy and well lit parking. The bad:...More

Thank mik00725
Response from IHGService, Guest Relations Manager at Holiday Inn Express Jacksonville EastResponded 9 July 2018

Hello mik00725, Thank you for choosing us for your travel and for leaving a short review. I am happy that our location worked for your travel needs, and that you found our staff commendable. On the other hand, I am sorry that the hotel's upkeep...More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Wheelchair Access
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast included
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$103 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Jacksonville
#48 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Price range
US$103 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Jacksonville
#48 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Traveller (40)
Room & Suite (30)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Jovan W
27 March 2018|
Response from diana M | Reviewed this property |
The airport is about 30 minutes away
Ann C
15 January 2017|
AnswerShow all 2 answers
Response from paulie1957 | Reviewed this property |
11 miles 15 minutes driving time.
Rita E
20 August 2016|
AnswerShow all 2 answers
Response from paulie1957 | Reviewed this property |
14 mins by car,u have to cross the river
Room Tips
"Steer clear until and at which time this hotel updates, and maybe has a sign on the street side."
19 Jul 2018
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"Stay away from rooms next to elevators. No good view in this location."
25 Jun 2018
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"If you stay here check your bill and your charge card"
3 May 2018
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"I think any floor is good, the first floor rooms are separated from the hallway to the pool by the..."
13 Sep 2017
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