We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Good elevator good room and comfy bed. Easy off and on for interstate. Shell station across the way featured locals who live "al fresco" and wanted to tell me their plight. Hotel staff very good. Room was clean.
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 1 week ago
Thank you for reviewing our hotel. We value our guests feedback and use it to continually provide superior customer service. We look forward to seeing you on your next trip.
Sleep Inn & Suites
Room 210, desk clerk says other rooms not available, very noisy. Called the desk twice to complain about guests upstairs running and stomping and banging, ridiculous. Don't know how people could be so inconsiderate, after 10 pm. I work a long day, last thing I...More
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 2 weeks ago
Thank you for reviewing our hotel. We are disappointed that you had issues regarding noise. We are almost done with renovating our hotel. We would love the opportunity to provide you with an excellent stay. We look forward to seeing you again.
We had not stayed at a Sleep Inn for years because of the small bathroom and room. However, in looking at the other options, this by far offered the same ammenities, but at reasonable prices. Also reading other reviews helped to persuade us to give...More
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 8 December 2017
Thank you for your positive feedback. We appreciate your kind words. Angie is a true gem. I have shared your review with my entire staff. We look forward to seeing you on your next trip so that we can provide you with another enjoyable stay....More
I was scheduled to arrive in town on a Tuesday night, but my flight was delayed keeping me from coming in until Wednesday. Tuesday night, I called the hotel to let them know that I would not make it that night, but that I would...More
1 Thank Melissa H
Response from BestChoiceHotel, Manager at Sleep Inn & Suites - JacksonvilleResponded 12 November 2017
Thank you for your review of our hotel. Allow me to apologize on behalf of my entire staff for the issues that you experienced. We have been renovating our rooms. We are diligent about making sure our guests are happy. Please allow us the opportunity...More
We chose this Sleep Inn because of its convenience to I-10. From check-in to check-out it was a fine one night stay. The people at the front desk were tremendously personable (especially Mary) and greeted guests as they came and left. The room was larger...More
Thank Jaymarie F
Response from BestChoiceHotel, Manager at Sleep Inn & Suites - JacksonvilleResponded 10 November 2017
Thank you for the feedback about your stay with us. I have shared your survey with my staff. We are renovating our entire property. We are looking forward to seeing you on your next visit.
Sleep Inn & Suites