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Sleep Inn & Suites - Jacksonville

315 reviews
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Traveller (46)
Room & Suite (33)
Dining (4)
Overview
  • Excellent58%
  • Very good23%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(39 reviews)
“room was clean”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (315)Write a Review
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All reviewsfront deskthe breakfast arearoom was cleannext morningbagelsnice breakfastone night staygreat customer servicestaff was friendlyangiebrittanyinterstatecleanlinesselevatorclerkinns
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1 - 5 of 309 reviews
Reviewed 1 week ago

Good elevator good room and comfy bed. Easy off and on for interstate. Shell station across the way featured locals who live "al fresco" and wanted to tell me their plight. Hotel staff very good. Room was clean.

Thank gypsyurchin
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 1 week ago

Thank you for reviewing our hotel. We value our guests feedback and use it to continually provide superior customer service. We look forward to seeing you on your next trip. Sincerely, Mary Sayre AGM Sleep Inn & Suites 904.378.9779

Reviewed 2 weeks ago

Room 210, desk clerk says other rooms not available, very noisy. Called the desk twice to complain about guests upstairs running and stomping and banging, ridiculous. Don't know how people could be so inconsiderate, after 10 pm. I work a long day, last thing I...More

Thank fconorozzo
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 2 weeks ago

Thank you for reviewing our hotel. We are disappointed that you had issues regarding noise. We are almost done with renovating our hotel. We would love the opportunity to provide you with an excellent stay. We look forward to seeing you again. Sincerely, Mary Sayre...More

Reviewed 6 December 2017

We had not stayed at a Sleep Inn for years because of the small bathroom and room. However, in looking at the other options, this by far offered the same ammenities, but at reasonable prices. Also reading other reviews helped to persuade us to give...More

Thank governorstravels
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 8 December 2017

Thank you for your positive feedback. We appreciate your kind words. Angie is a true gem. I have shared your review with my entire staff. We look forward to seeing you on your next trip so that we can provide you with another enjoyable stay....More

Reviewed 10 November 2017

I was scheduled to arrive in town on a Tuesday night, but my flight was delayed keeping me from coming in until Wednesday. Tuesday night, I called the hotel to let them know that I would not make it that night, but that I would...More

1  Thank Melissa H
Response from BestChoiceHotel, Manager at Sleep Inn & Suites - JacksonvilleResponded 12 November 2017

Thank you for your review of our hotel. Allow me to apologize on behalf of my entire staff for the issues that you experienced. We have been renovating our rooms. We are diligent about making sure our guests are happy. Please allow us the opportunity...More

Reviewed 8 November 2017

We chose this Sleep Inn because of its convenience to I-10. From check-in to check-out it was a fine one night stay. The people at the front desk were tremendously personable (especially Mary) and greeted guests as they came and left. The room was larger...More

Thank Jaymarie F
Response from BestChoiceHotel, Manager at Sleep Inn & Suites - JacksonvilleResponded 10 November 2017

Thank you for the feedback about your stay with us. I have shared your survey with my staff. We are renovating our entire property. We are looking forward to seeing you on your next visit. Sincerely, Mary Sayre Asst GM Sleep Inn & Suites 904.378.9779

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About
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$81 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Jacksonville
#8 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$81 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Jacksonville
#8 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (46)
Room & Suite (33)
Dining (4)
Pool & Beach (2)
Questions & Answers
Ask a question
mcrambo1
3 August 2016|
AnswerShow all 4 answers
Response from SilverSurfer5282 | Reviewed this property |
Just googled it, its just 20 mins on the I-295 to and from the airport. No they do not offer shuttle service.
0
Votes
HEZZMARIE
11 March 2015|
Answer
Response from BestChoiceHotel | Property representative |
Good question! We do have an out door pool, however no jacuzzi at this time. Only in a Suite room.
0
Votes
Bryce S
26 January 2015|
AnswerShow all 2 answers
Response from BestChoiceHotel | Property representative |
You must be 21 years of age or older or have someone 21 years of age or older to take responsibility for the room and the guest(s). Hope this helps!
0
Votes
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12
Room Tips
"Rooms facing away from Interstate might be quieter."
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"The regular suite is OK"
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"Rooms closer to the front desk might avoid a horrible smoke smell."
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"Corner suite was, so cozy."
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