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    Hilton Garden Inn Jacksonville Downtown/Southbank

    1201 Kings Ave, Jacksonville, FL 32207-8686
    +1 855-618-4697
    Hotel website
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    3/12/2017 4/12/2017
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    US$149
    US$149
    US$150
    Traveller (22)
    Room & Suite (29)
    Dining (3)
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    Overview
    • Excellent48%
    • Very good31%
    • Average11%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Jacksonville Downtown/Southbank
    Special Offer: Double Points,Every Stay
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews (662)
    There are newer reviews for Hilton Garden Inn Jacksonville Downtown/Southbank
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    11 - 15 of 653 reviews

    Reviewed 4 weeks ago

    First this hotel is NOT easy access from I-95. You have to get off and it's in an awkward place. The check in staff member was way beyond UNFRIENDLY. Argued with me about getting 2 breakfast coupons. As Honors members, we always get 2 coupons....More

    Review collected in partnership with Hilton Garden Inn
    Thank MenthiaC
    Response from GardenInnJAXMgm, Area General Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 4 weeks ago

    Thank you for your review MenthiaC, I am sorry that you had difficulties getting to our hotel due to the large construction in the whole downtown Jacksonville, it is frustrating but hope everything gets back to normal soon. Regarding the beds, we are about to...More

    Reviewed 4 weeks ago

    I will be staying at this iteration of the Hilton brand in the future. It was great value for the money. It was my first stay at this hotel and this type of hilton property. I typically stay at Hampton Inn's or Hiltons.

    Review collected in partnership with Hilton Garden Inn
    Thank 560travisr
    Reviewed 5 weeks ago

    hotel staff was not friendly, the hotel smelled like cigarettes when I got to the floor i was staying on. The bathroom towels had stains, and there was long hair on the counter and in the sink. The beds were very uncomfortable. The hotel seemed...More

    Review collected in partnership with Hilton Garden Inn
    Thank Robert M
    Response from GardenInnJAXMgm, Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 4 weeks ago

    Dear Robert M, Thank you very much for taking the time to bring to our attention issues you experienced at our hotel. Our team sincerely strives to make each and every guest's stay with us the best possible experience, and we're very sorry you were...More

    Reviewed 17 October 2017

    Overall, the rooms were clean. We had a balcony view. For the price if the room, I would have expected it to be bigger. Evening room service was excellent. The breakfast was delicious and a variety. Location was really good and the staff were more...More

    Review collected in partnership with Hilton Garden Inn
    Thank P4035NYmichelleh
    Reviewed 15 October 2017

    We had an excellent stay at this hotel. Rooms were clean and comfortable. We arrived late and hadn't eaten, so we ordered room service for dinner. It arrived quickly, and the food was great! The onsite breakfast is very good as well. The staff was...More

    Review collected in partnership with Hilton Garden Inn
    Thank Heather C
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    Hampton Inn Jacksonville Downtown I-95
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Restaurant
    • Hot Tub
    • Heated pool
    Details
    • Price range
    • US$109 - US$224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Romantic Hotel in Jacksonville
    • #25 Business Hotel in Jacksonville
    • #33 Family Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Travelocity, Hotels.com, Hotwire, HotelQuickly, Cancelon and TripOnline SA so you can book your Hilton Garden Inn Jacksonville Downtown/Southbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville
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    Traveller (22)
    Room & Suite (29)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (39)
    Business Centre & Event Rooms (1)
    Nearby
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    Hyatt Regency Jacksonville Riverfront
    2,933 reviews
    1.29 km away
     
    Hampton Inn Jacksonville Downtown I-95
    926 reviews
    .55 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jessabean N
    25 August 2017|
    AnswerShow all 6 answers
    Response from Tiferoonie | Reviewed this property |
    It requires a car.
    0
    Votes
    Lucy P
    26 November 2016|
    AnswerShow all 6 answers
    Response from 500ow | Reviewed this property |
    very limited free parking spaces. Otherwise parking in in adjacent parking garage at nominal fee, which is cheap for a downtown area.
    1
    Vote
    Lisa S
    11 October 2016|
    Answer
    Response from 500ow | Reviewed this property |
    not to my knowledge. however, the Homewood Suites connected to this Hilton Garden Inn does.
    0
    Votes
    Room Tips
    "Be sure to get a room on the AWAY from King Ave side!"
    Read review
    "I would ask for rooms on courtyard or higher floor if concerned about traffic noise."
    Read review
    "choose an other hotel"
    Read review
    "watch out, the hotel is not downtown and there is not much in walking distance, especially on a Sunday"
    Read review
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