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Hilton Garden Inn Jacksonville Downtown Southbank

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Traveller (47)
Room & Suite (36)
Dining (7)

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About

#19 of 146 hotels in Jacksonville
Location
Cleanliness
Service
Value
Introducing the uniquely designed Hilton Garden Inn Jacksonville Downtown Southbank hotel and our sister property the Homewood Suites by Hilton® Jacksonville Downtown/Southbank located in the trendy San Marco area of downtown Jacksonville. This complex represents Hilton Hotel's latest concept in construction, the eight-story, 221-room and suite hotel complex is the first of its kind in Jacksonville. Housing two distinct brands under one roof allows us to serve diverse market segments and offers enhanced amenities. Located on the Southbank of downtown Jacksonville, most rooms offer a beautiful city view.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Car park
Wifi
Paid internet
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Value
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1,032Review6Q+A75Room tips

Reviews
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Jb W wrote a review 15 Mar
Brick, New Jersey1 contribution
Pillow, sheets and bed are of the lowest quality. Shower head was rusted and pulled straight out of the 90's. And to top it all off, they charge you for the measley breakfast they have. I literally grabbed a plate and a representative stopped me and said the buffet is $15. I asked, so nothing is free? All i got in response was a blank stare.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Do yourself a favor and stay at the hampton just down the road.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AdventureMN95 wrote a review Jun 2023
Minneapolis, Minnesota127 contributions20 helpful votes
Hotel's Favourite
The hotel was very nice look like it was just renovated the room was super clean lots of outlets/UBS ports.The room had a cool feature where you have remote on your phone for the lights, tv, temp, and a few more. Even the lobby looked nice and updated. I didn’t eat but my coworker did and they said the on-site restaurant was good
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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John F wrote a review 15 Mar
2 contributions
Best breakfast ever. Charlie provided the best level of service I have ever had and made it a better experience for everyone. Great location, big, clean rooms and nice bar and social areas. Blocks away from some nice restaurants and near downtown.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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2100Dogtraveler wrote a review 13 Mar
Philadelphia, Pennsylvania102 contributions89 helpful votes
If Conrad Hilton knew the condition of this place, he would be trying in his grave! It is a dump. 1 of the 2 elevators was out for our entire stay. We had our dog with us so they put us in a "pet" room with pee and feces stained carpet which when we told them about it so they would not blame us, they Sid "oh yes, we know about them". Didn't they ever hear of cleaning carpet services or carpet replacement! Food service is all fast food, frozen, microwave. I doubt there is anything freshly prepared there. Wine being sold is 3-times the price at a Publix down the street and no prices marked. Furniture is damaged in the room. Whoever owns this place is sucking it dry of cash and putting nothing back into the place. Very noisy with paper thin walls and a very loud and "party-hearty" crowd.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Melissa J wrote a review 9 Mar
1 contribution
The hotel is a prime location, extravagant, and the staff is so friendly!! Destiny was such a sweet and kindly person to speak with! As were the two gentleman who checked us in!! The room was the perfect size for our party and the beds were so soft!
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reign B wrote a review 9 Mar
1 contribution1 helpful vote
Destiny at the breakfast area was absolutely wonderful! She had welcoming personality and helped us very much thank you Destiny. When we really didn’t know how everything worked she was there to help us. Thank you for answering all of our questions.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Pioneer47112749496 wrote a review 5 Mar
1 contribution1 helpful vote
I cannot brag enough on the Staff of this hotel. They were friendly, accommodating and kind! The hotel was clean beyond expectation and the food was amazing. I would highly recommend the Hilton Garden Inn Jacksonville Downtown. The location was convenient to everything we needed.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Ray wrote a review Feb 2024
4 contributions2 helpful votes
Last week, after a six hour road trip, we were tired, hungry (hangry) and ready to relax in our reserved room. So image our surprise when we arrived at the hotel at 9:30pm to find out the hotel had over booked and had no room at the inn, per se! Ursela and Cellia were so kind and considerate, as Cellia was frantically calling other Hilton Hotels. The ladies sent us over to the restaurant; told us set down, get some food and drinks on the hotel! Tony, the bartender is genuinely kind, friendly and pleasant. A hotel room was found, paid by Hilton and we went on our way, to return the next day to complete our stay. Ursela and Cellia were beyond understanding, patient, professional and just lovely to be around. We happily recommend this establishment!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Kelly M wrote a review Feb 2024
1 contribution
It is always a pleasure to stay at the Hilton Garden Inn Jacksonville Downtown on Kings Ave. The staff is always kind and courteous during my stay. The bar and lounge area is very clean and a plesant place to relax. Highly recommend. Thank you.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Russell W wrote a review Feb 2024
1 contribution
I stayed in the Homewood Suites part of the hotel, and I couldn't have been happier with the stay. The staff was kind, resourceful and professional. The room was large and furnished with a kitchen sink, stovetop and full size fridge. It's also in a convenient central part of the city. I'm coming back here next time I have business in Jax.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€152 - €202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn jacksonville downtown/southbank hotel jacksonville
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
123
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON GARDEN INN JACKSONVILLE DOWNTOWN SOUTHBANK - UPDATED 2024 Hotel Reviews & Price Comparison (FL) - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Jacksonville Downtown Southbank
Which popular attractions are close to Hilton Garden Inn Jacksonville Downtown Southbank?
Nearby attractions include Sidecar Jax (0.2 km), The Art Center Cooperative (0.1 km), and Southside Tennis Complex (0.3 km).
What are some of the property amenities at Hilton Garden Inn Jacksonville Downtown Southbank?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Jacksonville Downtown Southbank?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Jacksonville Downtown Southbank?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Jacksonville Downtown Southbank?
Conveniently located restaurants include BB's Restaurant + Bar, The Bearded Pig BBQ, and V Pizza & Sidecar - San Marco.
Are there opportunities to exercise at Hilton Garden Inn Jacksonville Downtown Southbank?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Jacksonville Downtown Southbank?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Jacksonville Downtown Southbank?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Jacksonville Downtown Southbank offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Jacksonville Downtown Southbank?
Many travellers enjoy visiting James P. Small Park (4.3 km) and Rtv Outdoors (2.9 km).
Is Hilton Garden Inn Jacksonville Downtown Southbank accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.