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Homewood Suites by Hilton Jacksonville Downtown/Southbank

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Homewood Suites by Hilton Jacksonville Downtown\/Southbank
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384 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Madison, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

My family has stayed at this hotel three times over the past few years to visit relatives in the area and continue to be satisfied. The experience is consistently good and we highly recommend the hotel for business or leisure. The rooms are comfortable and spacious and the included breakfast is a great way to start every day.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Chris D
Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

Longtime Hilton Diamond Member, though I may have let the status slip in the last year ;) Uh- really do not understand the off the hook reviews of this hotel. I love Homewood Suites as a brand - but this hotel is majorly outdated and needs to be renovated. The bed was astonishingly uncomfortable to sleep on, all of the... More 

Helpful?
Thank aka680
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

I love the rooms. Have stayed here numerous times. Both this time and last the breakfast has been problematic. Last two mornings the main entres were empty when we are, took a long time to replenish . Once refilled, quality was suspect. Bacon was paper thin and NO FLAVOR as an example. Business is not an excuse. They know how... More 

Helpful?
Thank tdbjohnson
Port St Lucie, United States
1 review
Reviewed 2 weeks ago

I absolutely love love this hotel. The level of customer service was impeccable. I will ALWAYS stay here overtime I come. Everyone was professional and knowledgeable from the time I made my reservation to the time I checked out. I would recommend Homewood Suites by Hilton to any and everyone.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank denettaj
Houston, United States
1 review
Reviewed 2 weeks ago

In town for an NFL game and had a great three night stay. Excellent location to food and nightlife. San Marcos area was great! Lots to do in the area without a big expense of cabs....everything is within 3 miles. I highly recommend this hotel and area of Jacksonville.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank N6791QAkevinw
Indianapolis, Indiana
1 review
Reviewed 2 weeks ago

As a Hilton Honor Diamond Member I was able to pre-select my room but when I get there I had been assigned to another room on a another floor. I asked why and was told my room was given to another guest. Again I asked why and was told it was adjoining and they didn't think I wanted that but... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank melissajZ6656VF
1 review
Reviewed 3 weeks ago

I had an issue with the room - there was a horrible sewer smell coming from the drains. The staff was well aware of it, because they used a 'freshener' to try to cover it up. I had turned on the HVAC unit and the deodorant smell was some overpowering it made me nauseous. I had checked in very late... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank thomasdA2440KI
Freeland, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

Had a wonderful stay.The staff was great .Rooms were very clean and spacious.The free breakfast was delicious and so convenient....great way to start the day.parking is right there and only 9.99 a day.the pool is heated and very clean....the only drawback was the jacuzzi it was plenty hot but the jets were turned down way too low! Was like sitting... More 

Helpful?
Thank William G
Fort Myers, Florida
1 review
Reviewed 3 weeks ago

Feomt desk employees were extremely helpful and accommodating. They really did go above amd beyond for us. We stayed during a busy weekend for the area. They had information about the event, local restaurants and a things to do sheet printed out for us. And they always were willing to help...and with a pleasant attitude.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 115taraz
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

This is a great hotel for the price. It's clean, the location is away from traffic but still just one block away from a street full of restaurants and shops, and it's convenient. The rooms are very spacious and super clean. All are equipped with kitchens - full fridge, microwave, stovetop. Bed are very comfortable and the bathrooms are big.... More 

Helpful?
Thank Liz F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The uniquely designed Homewood Suites by Hilton Jacksonville Downtown/Southbank hotel is located in the trendy San Marco/Downtown area of Jacksonville, FL and only 20 minutes from the Jacksonville International Airport. The hotel is adjacent to the Jacksonville Skyway rapid transit system to facilitate your commute. The Homewood Suites by Hilton is the perfect temporary housing venue for either short or extended stays. ... more   less 

Additional Information about Homewood Suites by Hilton Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207
Region: United States > Florida > Jacksonville
Price Range: €102 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Downtown/Southbank 3*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Orbitz, Booking.com, Travelocity, Priceline and Hotels.com so you can book your Homewood Suites by Hilton Jacksonville Downtown/Southbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Jacksonville Downtown/Southbank Hotel Jacksonville
Hotel Style:
#14 Family Hotel in Jacksonville
#20 Business Hotel in Jacksonville
#34 Romantic Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Downtown/Southbank staff and other travellers.
1 question
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Questions? Get answers from Homewood Suites by Hilton Jacksonville Downtown/Southbank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably are none.”
 of 5 bubbles aka680, 30 Nov 2016 | Read review
“stay on top floors”
 of 5 bubbles 93jimk, 26 Sep 2016 | Read review
“If you want a no wall between the bedroom and living room, the x41 rooms are great, but you may have elevator noise.”
 of 5 bubbles Alkemyst, 4 Sep 2016 | Read review
“The corner rooms were more spacious had lots of windows.”
 of 5 bubbles 282pete, 30 Jul 2016 | Read review
“Tell them you don't want to stay on the street side, unless you really like trains.”
 of 5 bubbles Nicey57, 13 Jul 2016 | Read review
5 of 5
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