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Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

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Holiday Inn Express Hotel & Suites Jacksonville - Mayport \/ Beach
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156 Reviews from our TripAdvisor Community

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Showing 153: English reviews
East Texas
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW

We were visiting family over Thanksgiving 2016 and found this hotel. Wonderful place to stay. The hotel was immaculate. Our Room was large and the bed was comfortable, Very nice and friendly employees at the desk. Our refrigerator was making a noise and they came as soon as they could to replace it. Breakfast was one of the best we... More 

Helpful?
Thank Massey P
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Massey P, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you had a very nice stay with us. I am also happy to hear how well our staff did too! I will be sure to pass your kind words along. We hope to see... More 

Louisville, Kentucky
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Staff were friendly. Rooms were nice and clean. Hotel is decently close to the beaches. Only complaint I had is the same I always have. The John Wayne toilet paper all hotels have. Check in and out were a breeze. Did not try the breakfast.

Helpful?
Thank Keith M
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Keith M, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed a nice clean stay with us. I am so sorry you had an issue with our toilet tissue. I will be sure to bring it up with our corporate office to see... More 

Saipan, CNMI
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 October 2016

My wife and I booked 4 nights at this hotel to visit our son in the Navy. There are a few other hotels in the area but glad we booked our stay at this hotel. The rooms are big, clean and well appointed. The front desk staff were very polite and professional. They also helped me arrange a shuttle to... More 

Helpful?
Thank mhstewy
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear mhstewy, Thank you so much for taking the time to post a review about your recent stay at Holiday Inn Express Mayport. We are so happy that you chose to stay with us while in town visiting your son. I am so glad that our staff took good care of you and your stay was a good experience. Thank... More 

Level Contributor
5 reviews
Reviewed 14 September 2016

This hotel was great. Decent breakfast. Good Staff.. Housekeeping and breakfast crew were AWESOME. Hotel was VERY clean. (I am the type to wipe down/ disinfect a room when I first arrive- No dirt or dust to be found.) The only small "con" was thin walls so you can hear noisy neighbors. Pool was clean. Beach is like 6 mins... More 

Helpful?
Thank Shamekka C
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Shamekka C, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your stay and would definitely stay with us again! I am so happy to hear that our staff impressed you and you left satisfied with our services. I am so sorry you... More 

2 reviews
Reviewed 7 September 2016

Me and my husband just wanted to get away last minute. This was a nice relaxed environment. We took an uber to the beach (very cheap). I was clean and staff was very pleasant. We enjoyed the breakfast. I mostly enjoyed the quiet environment.

Helpful?
Thank Natasha F
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Natasha F, Thank you so much for taking the time to post a review about your recent stay with us. We are so happy that you enjoyed your stay with us! We are so grateful that you chose to stay with us for your date night! We are thankful for your kind words. We hope that you will choose... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 August 2016 via mobile

My family and I recently stayed at the Holiday Inn Express for a mini family vacation. We wanted to be near the beach, and we were within a <10 minute drive to the Kathryn Abbey Hanna park, which was great. The hotel had great and less than great points: The good: -free breakfast! There were lots of options, including a... More 

Helpful?
Thank slg331
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear slg331, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you chose to stay with us while you were on your mini vacation. We appreciate your informative feedback. We are happy you got to bring your furry friend with you during your visit and that... More 

Hope Mills, North Carolina, United States
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 July 2016 via mobile

Only needed to stay one night before finishing our travels... Called from twenty miles away and the front desk clerk, Frankie, guided us directly to the door. When we arrived, we asked about best way to get to the beach, best restaurants, and to recommend sights for us to see the following day. This guy was awesome! He gave perfect... More 

Helpful?
Thank John M
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear John M, Thank you so much for taking the time to post a review about your recent stay with us. We are so happy to hear that you had a great stay at our hotel. I am so pleased to hear how great of a job our staff is doing. I will be sure to pass on your kind... More 

Morgantown, West Virginia
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 18 July 2016

Ok so this is a franchise and you know it. The internet service was very bad quality and the Hotel was under repair. I was actually shocked at this establishment. I did like the location as it was close to Mayport Naval Station. The beaches were easy to get to as well. Of course you have to hit the main... More 

Helpful?
Thank Mehylander
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Mehylander, Thank you for staying with us and for taking time to post a review. It is regrettable to learn that you were not able to fully enjoy your stay due to the ongoing renovations and the internet service. I have forwarded your feedback to our hotel management to work on these points raised in your review to give... More 

Covington, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2016

The hotel was very clean and the staff was very friendly. Breakfast was decent with a good variety of items to choose from. We were on the third floor and it was very quiet. Rooms were well kept and had a microwave and fridge in the suite. The downside is that the hotel was not easy to get to. When... More 

Helpful?
Thank pennamongirl
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear pennamongirl, Thank you so much for taking the time to post a review about your recent stay with us. We are so happy you enjoyed your stay. We are sorry to hear that you had a hard time getting to our hotel. I do wish we had more control over this. Our housekeepers take such good care of our... More 

Falls Church, Virginia
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 July 2016

This is my second stay at this hotel - both times for work at NAS Mayport. Perfect location. No fuss hotel. Great internet. Comfortable room. Walkable to restaurants and other amenities. It also offers restaurant delivery options, which was very convenient. Helpful staff. OK breakfast.

Helpful?
Thank Ayessa T
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Ayessa T, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your stay. We appreciate your kind words and we are so glad you chose to visit with us again. We are thankful for your feedback and we hope to see you in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Holiday Inn Express and Suites in Jacksonville-Atlantic Beach! Minutes from the Mayport Naval Station and a short 20 minutes from the Jacksonville airport, travelers appreciate how convenient we are to Jacksonville, Neptune, Atlantic and Ponte Vedra Beach. Spend the day at Hannah Park or an evening on the Sun Cruz Casino gambling the night away. Relax away the afternoon in our sparkling pool or take the family to Adventure Landing Water Park. Whether you are in Jacksonville for business or leisure, the downtown area is just 20 minutes away and the beaches are only a 5 minute drive. Plan to attend one of our Beach Festivals or The Players Championship at Sawgrass Country Club. Let Holiday Inn Express and Suites in Atlantic Beach be your perfect home away from home. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

Address: 2040 Mayport Road, jacksonville, Jacksonville, FL 32233
Region: United States > Florida > Jacksonville
Price Range: €96 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Jacksonville - Mayport / Beach
Hotel Style:
#16 Romantic Hotel in Jacksonville
#25 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 2nd floor near the elevator.Near elevator was great w/ a toddler and loads of beach supplies.”
 of 5 bubbles shamekkac, 14 Sep 2016 | Read review
“Third floor rooms are quieter than lower floors.”
 of 5 bubbles pennamongirl, 8 Jul 2016 | Read review
“DON'T STAY but if you do...check the room for cleanliness...LOOK under the beds.”
 of 5 bubbles LivingTheDream88, 20 Mar 2016 | Read review
“3rd floor is quiet”
 of 5 bubbles youraway, 2 Jul 2015 | Read review
“Employs one of the BEST Desk Clerks I've EVER met!!”
 of 5 bubbles 274starrb, 21 May 2015 | Read review
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