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Its a Holiday Inn Express...you get what you expect. I will have to say that when we booked it we booked it solely for the king bed with bunk beds 2 room suite and then when we got there they told us that they no...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / BeachResponded yesterday
Thank you for your candid review, highlighting not only the bad but also the good points of your stay. We are delighted to hear that the highlight of your stay was the cleanliness of our hotel and our friendly staff. Our goal is...More
My family and I have stayed at this hotel numerous times over the years since it was built. We have relatives who live within walking distance of this hotel on Dutton Island Road so it has always been very convenient for us because of this...More
Response from neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / BeachResponded 26 September 2017
Thank you so much for taking the time to post a review about your recent stay at our hotel. We are so happy that you enjoyed your stay with us. We appreciate your loyalty and are so happy that you choose to stay...More
Visited Jacksonville for business. Stayed here for its location between beach and business.
Staff was super nice and responsible, room was clean and fully equipped. But the thin wall was my concern. I could hear the cough sound clearly from my next door. Fortunately, the...More
Desk clerk was a bit borderline rude. They put me in a handicap room and I practically had to wrestle with the shower head. Overall the room was clean, it was quiet as well. Breakfast was pretty basic, to say the least. I would stay...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / BeachResponded 19 December 2017
Thanks for choosing to stay with us and sharing your experience! While we're glad that you enjoyed our clean and relaxing rooms, we regret to learn about the issues with our Front Desk staff's service and bathroom shower head that marred your stay....More
Friendly staff, clean rooms, not far from St John's Town Center or the beaches. A number of restaurants within walking distance. Also, the naval station is just up the road so a great choice for military families.
Didn't see any signs of people that didn't belong. We have stayed at the Best Western and the Econo lodge across the street and also no signs of trouble. Going back to H. I.in October and November. Don't worry enjoy... More
Didn't see any signs of people that didn't belong. We have stayed at the Best Western and the Econo lodge across the street and also no signs of trouble. Going back to H. I.in October and November. Don't worry enjoy your stay.
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"We stayed on the 2nd floor near the elevator.Near elevator was great w/ a toddler and loads of beach supplies."