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Red Roof Inn - Jacksonville Airport

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Red Roof Inn - Jacksonville Airport
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181 Reviews from our TripAdvisor Community

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Showing 178: English reviews
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Reviewed 4 days ago NEWvia mobile

Clean and quiet. Earnest at the front desk saw to every need I had and has made my stay very accommodating. Only issue I had was slow toilet flush. Location was also perfect. It's next to anything you may want to eat aswell do. Direct access to highway and airport. my next visit to Jacksonville I plan on returning.

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Helpful?
Thank Nate T
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Earnest know that he made an impact during your stay. We hope to welcome you back to the hotel soon! Please note that your...

Savannah, Georgia
Reviewed 1 week ago via mobile

My family and I recently stayed at the red roof inn by the airport in Jacksonville. It was late, but the staff were very nice. Our room was ok, had to ask for extra towels because there was only one in the room. The hotel needs some updating... We did get a good deal for our overnight stay and the...

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Helpful?
Thank couplequailhunters
Waycross, Georgia
Reviewed 1 week ago

If you're in a bind, like I was, then this would be ok. The desk clerks were nice. The bathtub had mold. The ceiling had a chunk of ceiling missing (popcorn ceiling), the phone didn't work and the door had obviously been kicked in before because I had to do magic to get the lock to lock. None of this...

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Helpful?
Thank Carrie K
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping & maintenance management. We do hope you give us another chance as we will definitely...

Jacksonville, Florida
Reviewed 3 weeks ago

The check in time on my reservation was at 2pm, I got to the hotel at 2:15pm and was told check in time was at 3, I showed her my confirmation and said I wanted to cancel if they were not going to honor my check in time. I was reluctantly given my room, I walk up the stairs to...

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Helpful?
Thank BenW772014
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things during your stay did not meet your expectations. Please note that your concerns have been passed on to our team. We do hope you give us another chance as we will definitely improve our services

Saratoga Springs, New York
Reviewed 4 weeks ago via mobile

Decent rooms, good price, accepts pets at no charge. Room was adequate for 2 days. I enjoy the newer Red Roof Inns but better furniture but thus was ok. King Bed was very comfortable. I usually get a superior king room, like having more space and having a refrig. No charge for pets is great.

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Helpful?
Thank Jim S
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. As you said Red Roof is pet friendly and more importantly pets stay free. We are glad you enjoyed our newly renovated rooms which include new beds...

Baton Rouge, Louisiana
Reviewed 12 March 2017 via mobile

It's was convenient for the night. Something if u just need to sleep but not somewhere for a while vacation. I stayed here for one night with my two friends who came to visit from Miami and we went to go book for one more night but they already sold out so we had to find another and for the...

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Helpful?
Thank leahc148
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your review and we are happy to hear you had a good experience during your stay here. Our rates are the best in the area and so gets sold out quickly. Thanks again and look forward to your next visit at our inn

chester,sc
Reviewed 10 March 2017

Booked because of pet policy. Trip advisor ranking is way too high. This property has to be in the bottom 10 in Jacksonville ! Lobby area unorganized. Room was absolutely filthy! Wife used every thing we had to try and clean so we could make it for one night. Burn marks on bedrpread. Both beds top sheets dirty. No stopper...

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Helpful?
Thank palmettosojourner
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We appreciate you taking the time to provide us feedback of your stay. I am very sorry to hear that your stay did not meet expectations. All your comments are essential to educating our staff about bad service. We will ensure your feedback will be given to all. Furthermore, we will make sure that all your complaints are addressed that...

Laval, Canada
Reviewed 7 March 2017

Was suppose to stay here for one night on our way to North Palm Beach Florida but did not. We went in to register with our dog and were told no dogs in the lobby. My husband is handicapped and they had nothing available so we left. All other red roofs have been more tolerant with our dog. Was just...

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Thank bubbabares
Vernon, Florida
Reviewed 27 February 2017

I have stayed at Red Roof Inn in Massachusetts and it was great. I booked this for a week while my father had surgery at Shands. First room given wasn't cleaned second room had no towels. Only received towels half the time. Room was never cleaned properly and my soda was stolen out of the refrigerator. Only positive thing was...

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Helpful?
Thank 363brendal
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

I am very sorry to hear that your stay did not meet expectations. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

Reviewed 18 February 2017 via mobile

Garry S was the team member who checked us in to our hotel. I travel frequently for work with a group of people and often stay at red roof inn. I have never received such friendly and prompt service as I have with Garry. There was multiple rooms to check into. He was extremely friendly and super quick with a...

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Helpful?
1Thank Aimee G
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We are pleased to hear that you enjoyed your stay with us and our staff took such good care of you.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn - Jacksonville Airport

Address: 1063 Airport Rd, Jacksonville, FL 32218-6885
Region: United States > Florida > Jacksonville
Price Range: €55 - €73 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn - Jacksonville Airport 2*
Number of rooms: 107
Reservation Options:
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Also Known As:
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at any room first if you MUST stay here. Just say no!”
palmettosojourner, 10 Mar 2017 | Read review
“check cleanliness of room before committing”
queenoftheneighbourh, 29 Jan 2017 | Read review
“You can choose a good room by choosing another hotel.”
rodind2016, 26 Oct 2016 | Read review
“don't stay here.”
travelertampa1, 18 Oct 2016 | Read review
“Just stay away”
Jagsfan62, 29 Aug 2016 | Read review
5 of 5