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SpringHill Suites Jacksonville

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SpringHill Suites Jacksonville
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175 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Toronto, Canada
Reviewed yesterday NEW

Place is clean and staff are very friendly and helpful. The breakfast is one of the best I have had, with the best fresh strawberries every morning. Nothing like that fruit cocktail you see, filled with sugar. The rooms are large. and huge tv. Very happy with this hotel.

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Helpful?
Thank Brian S
FL
Reviewed 6 days ago NEW

The room was spacious and comfortable. It's not fancy but was in good condition and quiet. Would definitely return. There was a full breakfast in the lobby, plenty of parking, convenient location on Southside.

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Helpful?
Thank LHH_7
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for the great review. We look forward to hosting you again!

A TripAdvisor Member
1 review
Reviewed 6 days ago NEWvia mobile

Was in town for the bowl game and stayed here. The staff was great and it felt like home! Even though the wildcats lost we still had an amazing time in Jacksonville Florida, if ever we are back in the area would stay here again

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Thank A TripAdvisor Member
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

As a Wildcat Alum, I appreciate your review and we cannot wait to host you again! Go Cats!

Philadelphia, PA
Reviewed 2 weeks ago

Had a good one night stay. Breakfast was good and Yolanda and other staff were very helpful. We had two kids with us and hotel was kid friendly. Stayed in a room on bottom floor. Liked that we were close to buffet

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Helpful?
Thank lilkrisk
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for staying with us! We hope to host you again if ever you are in the Jacksonville area!

Jacksonville, Florida
Reviewed 2 weeks ago

Matthew at the front desk was exceptional. Jasmine was also just as good...very accommodating and focused. The Manager was a real roll your sleeves up and lets get it done as team...he was willing to do whatever it took to make everyone comfortable. The housekeeping team was very accommodating as well.

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Thank Ronald B
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for the feedback! As the General Manager, I am proud of the team here at the hotel and its reviews like this that adds a special touch. I appreciate your business and hope to host you again in the future!

Sarasota, Florida
Reviewed 3 weeks ago

Very nice place. Rooms are above average size - given all SpringHill rooms are suites, you have a couch and desk area more spacious than a typical hotel room. Beds were comfy. Breakfast choices were typical but good - hot foods just Ok, but plenty of other options. Nice lobby area, and warm cookies out when we checked in.

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Helpful?
Thank mattsota
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review our hotel! I'm delighted that you had a great stay, as we pride ourselves on making each stay a memorable one. We hope to host you again!

Valdosta, Georgia
Reviewed 10 December 2016

We have been staying at this hotel for a number of years now and noticed the efforts to upgrade this facility. The entrance area certainly looked nice - but there was still a lot of "work in progress" - this should be fixed when open to the public - water was not available on one occasion - and there was...

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Helpful?
Thank Gudrun R
Management response:

Thank you for taking the time to review our hotel. We strive to provide the best Customer Service that our loyal guests deserve, and this includes renovations at times. We certainly understand the inconvenience that it may have caused and do apologize. We hope to better serve you in the future!

Florida
Reviewed 27 November 2016 via mobile

We stayed here over the thanksgiving holiday. The staff is super friendly and very accommodating. The room was great for our needs, and the bed was very comfortable. The only downside was that our room smelled like urine - similar to a nursing home. We saw huge floor fans in the hallway, so maybe toilets overflowed or something. Minus the...

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Helpful?
Thank Lisa R
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review our hotel. We do apologize about the pipe bursting that occurred and any inconvenience it may have caused. As you know, sometimes these things happen and we make every effort to resolve the situation with as little impact on our guests as possible. We appreciate that everything else was great! We hope...

Navarre, Florida
Reviewed 6 November 2016 via mobile

I stayed at this hotel every week. The staff is super friendly, the rooms are clean and offer plenty of room, and the hotel has tons of restaurant options within a short walk or drive. If you're looking for a good place to stay you have found it here in Jacksonville.

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Thank Dan S
Reviewed 28 October 2016 via mobile

I stayed here for a night while on business. The room and hotel were quiet. The price was decent and the breakfast was quite good. I didn't really use the amenities but they seemed to be good. The staff was friendly and helpful. The bed was comfortable and the property seemed clean and safe.

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Thank RRoberts6

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Jacksonville

Address: 4385 Southside Blvd, Jacksonville, FL 32216-5475 (Formerly SpringHill Suites Jacksonville / Deerwood)
Region: United States > Florida > Jacksonville
Price Range: €108 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Jacksonville 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Jacksonville staff and other travellers.
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Questions? Get answers from SpringHill Suites Jacksonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own drinks and snacks to save $. 5th floor is the best location but with neighbors walls are thin!”
 of 5 bubbles shecanthrowdown, 17 Apr 2016 | Read review
“Seems to be poorly managed...especially for a Marriott hotel.”
 of 5 bubbles 962jerryt, 21 Nov 2015 | Read review
“Request a room toward the end of the hallway for a quieter experience.”
 of 5 bubbles terrterr10, 28 Sep 2015 | Read review
“front window rooms and high floor.”
 of 5 bubbles neveragain3987, 24 Jul 2015 | Read review
“Check on which floors undergoing tub upfits. Epoxy smell may bother some.”
 of 5 bubbles 193MaryB, 22 Jul 2015 | Read review
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