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Aloft Jacksonville Airport

422 reviews
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Traveller (109)
Room & Suite (47)
Pool & Beach (5)
Overview
  • Excellent23%
  • Very good38%
  • Average19%
  • Poor12%
  • Terrible8%
Travellers talk about
“shopping center”(11 reviews)
“hotel room”(10 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Aloft Jacksonville Airport
Special Offer: $10 Breakfast Credit
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (422)Write a Review
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37
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All reviewsjacksonville airportshopping centerhotel roombed was comfortablelobby areaan overnight stayfree shuttleoutdoor poolaloftsplugswalmartpetcruiseinterstate
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21 - 25 of 411 reviews
Reviewed 20 November 2017

I stayed here many months ago and was a bit disturbed at how run down it appeared compared to other Aloft properties I had stayed with. The manager's response at the time was that they were in the process of doing some upgrades to the...More

Thank Ozark1
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 21 November 2017

Dear Ozark1, Thank you for choosing to stay with us again and for sharing this feedback. As General Manager, I would like to personally apologize to you for what you experienced while staying with us recently. What you encountered is unacceptable, far below the Aloft...More

Reviewed 13 November 2017

Stayed here twice for work in Jacksonville. Both times the rooms seemed kinda dirty. The headboard on the bed was pretty beat up. For the money, it's decent. The common areas are really cool...the bar is great. The staff was incredibly friendly, but after two...More

Thank Sam H
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 15 November 2017

Dear Sam H, Thank you for sharing this feedback regarding a recent stay at the Aloft Jacksonville Airport. We know you have a choice in hotels when travelling and appreciate that you selected our hotel. It will be a pleasure to share with the Aloft...More

Reviewed 2 November 2017 via mobile

Stayed for one night on business due to its proximity to the airport. The amenities are sparse and the walls are thin. I could hear neighbors and doors slamming throughout the night. The staff was friendly. But when I called to request an airport shuttle...More

Thank Erin H
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 3 November 2017

Dear Erin, Thank you for choosing to stay at the Aloft Jacksonville Airport and for sharing this feedback. As General Manager, I would like to personally apologize for any inconvenience you may have encountered due to the noise on the floor and near your room...More

Reviewed 22 October 2017

recently spent one night here because our outbound flight from JAX was cancelled. I had not stayed at one of this hotel chain properties before. The good points are that it is close and convenient to the airport. The free shuttle service is fairly prompt...More

Thank Steve-JL.a.
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 24 October 2017

Dear Steve-JLa, Thank you for sharing this feedback regarding your first Aloft experience at the Aloft Jacksonville Airport. We wish the first visit could have been a result of better circumstance however we are thankful for your business and feedback. I would also like to...More

Reviewed 27 September 2017

First time staying in an Aloft hotel, & I was disappointed - I guess I had higher expectations. We stayed on the first floor - the hallway was dingy & preceded a dismal room as well. It didn't seem that clean & needed some updating....More

Thank Tipwizard
Management response:Responded 28 September 2017

Dear Tipwizard, Thank you for sharing this feedback and for choosing to stay with the Aloft Jacksonville Airport. As General Manager, first, I would like to thank you for the kind words you included regarding the service you received from the Front Desk Team Members....More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$128 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (109)
Room & Suite (47)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Kayla C
14 September 2015|
AnswerShow all 2 answers
Response from Dawn C | Reviewed this property |
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Room Tips
"away from the elevator"
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"There are five floors. Choose the 4th or 5th for a great view."
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"Don't accept a room next to the elevator"
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"5th floor was very quiet."
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