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I stayed here many months ago and was a bit disturbed at how run down it appeared compared to other Aloft properties I had stayed with. The manager's response at the time was that they were in the process of doing some upgrades to the...More
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 21 November 2017
Thank you for choosing to stay with us again and for sharing this feedback. As General Manager, I would like to personally apologize to you for what you experienced while staying with us recently. What you encountered is unacceptable, far below the Aloft...More
Stayed here twice for work in Jacksonville. Both times the rooms seemed kinda dirty. The headboard on the bed was pretty beat up. For the money, it's decent. The common areas are really cool...the bar is great. The staff was incredibly friendly, but after two...More
Thank Sam H
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 15 November 2017
Dear Sam H,
Thank you for sharing this feedback regarding a recent stay at the Aloft Jacksonville Airport. We know you have a choice in hotels when travelling and appreciate that you selected our hotel. It will be a pleasure to share with the Aloft...More
Stayed for one night on business due to its proximity to the airport. The amenities are sparse and the walls are thin. I could hear neighbors and doors slamming throughout the night. The staff was friendly. But when I called to request an airport shuttle...More
Thank Erin H
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 3 November 2017
Thank you for choosing to stay at the Aloft Jacksonville Airport and for sharing this feedback. As General Manager, I would like to personally apologize for any inconvenience you may have encountered due to the noise on the floor and near your room...More
recently spent one night here because our outbound flight from JAX was cancelled. I had not stayed at one of this hotel chain properties before. The good points are that it is close and convenient to the airport. The free shuttle service is fairly prompt...More
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 24 October 2017
Thank you for sharing this feedback regarding your first Aloft experience at the Aloft Jacksonville Airport. We wish the first visit could have been a result of better circumstance however we are thankful for your business and feedback.
I would also like to...More
First time staying in an Aloft hotel, & I was disappointed - I guess I had higher expectations. We stayed on the first floor - the hallway was dingy & preceded a dismal room as well. It didn't seem that clean & needed some updating....More
Management response:Responded 28 September 2017
Thank you for sharing this feedback and for choosing to stay with the Aloft Jacksonville Airport. As General Manager, first, I would like to thank you for the kind words you included regarding the service you received from the Front Desk Team Members....More
US$128 - US$168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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