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The Marriott chain is usually consistent throughout it's properties, this one was not. The room was dusty not as clean as it should be. This is an older property and not as quiet as the newer properties, I could here the people above. The staff...More
Response from Howard S, General Manager at Courtyard West OrangeResponded 7 September 2017
Thank you for your review. It is a great help to us to know what we are doing well and what areas we need to improve in. I will pass your comments along to the appropriate departments and make sure we correct any...More
Probably due to location but the bill was over $200 ($189 room rate plus tax) for a rather unimpressive hotel.
Even though Courtyards don't provide free breakfast (as noted on other Trip advisor reviews) but some do serve complimentary coffee in the morning. Not here....More
Response from Howard S, General Manager at Courtyard West OrangeResponded 28 August 2017
Thank you for taking time to let us know about your stay with us. As you noted, Courtyards do not offer a free breakfast, but we do have a very nice breakfast offered in our Bistro. Also, Courtyards stopped offering complimentary coffee back...More
My title says it all, it's how I feel and when it comes to making a decision on where to stay, it's a decision maker for me. It's nice to be able to wake up and eat and go on with your day and not...More
Response from Howard S, General Manager at Courtyard West OrangeResponded 1 August 2017
Thank you for your review. We always appreciate feedback from guests like yourself. While we do not offer a complimentary breakfast, our Bistro does have a number of offerings at reasonable prices plus Starbucks coffee. We do not offer microwaves in our rooms...More
I stayed here 5 nights with my hubby and 2 kids under 6. We liked it. The room was spacious and had everything we needed, the location was perfect when I had cabin fever or just needed some entertainment ( amc is a 3 min...More
Thank Jae B
Response from Howard S, General Manager at Courtyard West OrangeResponded 24 July 2017
Dear Jae B,
Thank you for your review. We are glad you enjoyed your stay with us and hope to see you again soon.
After leaving a "Bates" Hotel the night before, this place was Eden. Hotel staff was friendly, helpful and made us feel very welcome. House keeping was immaculate! Valerie at the front desk deserves a raise. Very convenient location for North Jesery and NYC. Price is...More
Response from Howard S, General Manager at Courtyard West OrangeResponded 17 July 2017
Thank you for your review! We always appreciate it when guests let us know how we are doing. We are glad that you were able to put the previous night out of your mind and enjoy our hotel. We look forward to seeing...More