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Courtyard West Orange

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Courtyard West Orange
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202 Reviews from our TripAdvisor Community

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Showing 199: English reviews
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Somerdale, New Jersey
Reviewed 4 days ago NEWvia mobile

I was a bit disappointed. I expected breakfast, but found they just had a little restaurant you needed to purchase food. Very slow service. They have Starbucks coffee and an ATM. The parking at night was filled and I had to park at the shopping center next door. The rooms were clean, but not exactly appointed as described. There was...

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Helpful?
Thank Shannon F
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Shannon F, Thank you for your review. Feedback from guests like you help us to improve our service and facilities. I apologize that your experience was not what you were expecting. We strive to make every guest's experience a memorable one. I am sorry that we missed the mark during your visit. We hope that when you are in...

Los Angeles, California
Reviewed 4 days ago NEW

If you like to fight with your spouse, make tons of noise, let your kids run up and down the halls screaming, leave your garbage in front of other guests' rooms and generally antagonize them, then this is definitely the hotel for you. Management does not care what you do or how it affects other people. My last stay, I...

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Helpful?
Thank NanTanner
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear NanTanner, Dear NanTanner, Let me first apologize for the issues you encountered during your stay with us. This certainly not the experience we want our guests to come away with. I can assure you that your experience was the exception and not the norm. We do our best to try and make sure that everyone's experience is a positive...

Asheville, North Carolina
Reviewed 1 week ago

If you're familiar with the Courtyard brand, this is one of your typical properties, no surprises here. The winning secret sauce is the staff. I was there during a pretty good snow storm and they took great care of their guests, including digging your car out after the snowplow cleared the lot and banked the snow up and blocked you...

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Helpful?
Thank Bonzaiflyer
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Bonzaiflyer, Thank you so much for your review. It is much appreciated. That was some storm, although not as bad as predicted. We hope you come back soon and bring some warm weather!

Quakertown, Pennsylvania, United States
Reviewed 1 week ago

I used to live in this town. We came in for the St. Patrick's Day Parade and to catch up with family and friends. The hotel was very clean and comfortable and is very easy to get in and out. It is right off of Route 280. We will be staying here again in the future, I'm sure. The beds...

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Helpful?
Thank Maureen D
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Maureen D, Thank you for your review! The West Orange parade is awesome! We hope to see you again during your next visit to your old hometown.

London, UK
Reviewed 16 February 2017

I had a very nice 3 night stay at this hotel. The beds were extremely comfortable. The room was extremely roomy - quite spacious. actually. The staff at the hotel and restaurant were among the friendliest I have ever come across. No major complaints - when I did need something fixed it was dealt with extremely promptly.

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Helpful?
Thank VisitingfromLondon
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear VistingfromLondon, Thank you so much for your review. I will certainly pass along your kind words to the rest of the staff. We hope to see you again when your travels bring you back to the area. Cheers!

Eatontown, New Jersey
Reviewed 15 February 2017

A dear friends wife was having major surgery at a nearby hospital and needed to stay since his home was 2 1/2 hrs away. The hotel went out of their way to make him feel comfortable. When he checked out (thinking they were going home) they were very kind to him. When he reached the hospital he found out his...

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Helpful?
Thank Usslibertyhouse
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Usslibertyhouse, Thank you for your review. I am glad we were able to be of assistance to you during a difficult time. We hope to see you again soon.

New York City, New York
Reviewed 13 February 2017

This hotel is a bit older (I got a bit nervous when I pulled up and half of the lights on the "Courtyard" sign had gone out), but the inside is clean and very comfortable, and the staff is very friendly and helpful. I was only here for a single night during a business trip, but outside of the dated...

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Helpful?
Thank TheDanTaylor
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear TheDanTaylor, Thank you for your review. We are glad that you enjoyed your stay with us. We are currently working on retrofitting our sign to all LED lights, so the next time you visit us, there should be no issues.

Ocala, Florida
Reviewed 9 February 2017

The rooms are clean and well maintained. It is a comfortable hotel. The staff are very helpful and friendly. My only negative comment is related to the cafe. It is a bit expensive for what you get, bot in terms of food and service.

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Helpful?
Thank jerryd989
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Jerry D, Thank you for your review. We always appreciate it when guests give us feedback. We hope that when you are back in the area, you will be staying with us again.

Rochester, New York, United States
Reviewed 31 December 2016

We are always happy when we stay at Marriott Courtyards. When you have to travel because of unexpected reasons this is a good place to stay. Marriott has high standards and we're never disappointed with the room, service, location and food.

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Helpful?
Thank Pamela L
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Pamela L, Thank you for your review. We are glad you enjoyed your stay with us and hope to see you again soon.

Zionsville, Indiana
Reviewed 27 November 2016

I will stay again. This is an older property; but---is well maintained and is in good shape with decent service. No issues. Stayed here on business for two nights. Only criticism---other than a marginal TGI Friday's and an even worse Panera, no food places close by.

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Helpful?
Thank Dave K
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Dave K, Thank you for your review. We are glad you enjoyed your stay. Next time you visit, make sure you try our Bistro for your dining choice. We offer a wide variety of items for breakfast and dinner. Hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard West Orange

Address: 8 Rooney Cir, West Orange, NJ 07052-3302
Region: United States > New Jersey > West Orange
Price Range: €147 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard West Orange 3*
Number of rooms: 131
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Also Known As:
Courtyard West Orange Hotel West Orange
West Orange Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard West Orange staff and other travellers.
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Questions? Get answers from Courtyard West Orange staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing Prospect Avenue.”
 of 5 bubbles NanTanner, 26 Mar 2017 | Read review
“This is a busy location, near a shopping center but the room was quiet and we were able to get a good nights sleep.”
 of 5 bubbles 512pamelal, 31 Dec 2016 | Read review
“Top floor in corner is quieter”
 of 5 bubbles mvann4, 28 Jun 2016 | Read review
“I like the balcony, but female travelers may not.”
 of 5 bubbles smCardinal89, 11 Feb 2016 | Read review
“Walls are thin. So are ceilings. Every step above you sounds like a parade.”
 of 5 bubbles eatlocal1ofakind, 11 Dec 2015 | Read review
5 of 5