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The Wilshire Grand Hotel

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Upscale suburban hotel in the Pleasantdale section of West Orange. Featuring a combination of suites, kings, and double bedded rooms with the finest of touches and a sparkling reputation for service and cleanliness. We offer Free secured WiFi at speeds of 200Mbps, Free Classic American Buffet Full Breakfast, Complimentary local business shuttle, plush linens and oversize towels, our own green line of amenities with no plastic bottles that will linger on for fifty years and of course our free to guest lobby beverage center featuring 24 hour healthy waters, Folgers Coffee & Decaf, and Nescafe Coffee, Espresso, Decaf, Hot Chocolate, and Cappuccino. And of course our daily baked cookies, popcorn, seasonal home-made lemonade and our Sweet Shoppe for that quick snack. We're minutes from Edison's Historic District, South Mountain Reservation, NJPAC, SOPAC, and The Historic Wellmont Theater in Montclair.
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Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Free Parking
Public Wifi
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Residential Neighbourhood
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages
Location
Full view
48Car recommended
Grade: 48 out of 100
27Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews & more
633Reviews
517Photos
8Q+A
100Room tips
Traveller rating
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  • 36
  • 26
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  • English
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After a long night of driving out was great to check into a nice clean room. It was nicely furnished, the linens were comfy, the bath products nice and staff friendly. We'd definitely stop here again! A plus was the kitschy art in the hallways!
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Response from service1, General Manager at The Wilshire Grand Hotel
Responded 2 weeks ago
Thank you so much KLynnB! We really appreciate the time you've taken to write your review. Ed Reagoso, GM
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I called the hotel 6 days prior to reserve a room for Thanksgiving eve. I spoke to Brianna who apologized that the hotel was fully booked for that day. She told me she would keep an eye out for a cancellation and would get back to me. True to her word, 3 days later she contact
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Response from service1, General Manager at The Wilshire Grand Hotel
Responded 2 weeks ago
Dear FRABAR2, Thank you kindly for posting this terrific review. My team and I truly appreciate it!! Ed Reagoso, GM
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First the hotel is a great place to stay regardless. Very classy and upscale. Lots of people book it for their weddings.

I wanted to point out that I visited and stayed on Veterans Day. I am a vet who has deployed 5 times. I would like to thank the management for their support a
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Response from service1, General Manager at The Wilshire Grand Hotel
Responded 2 weeks ago
Dear urkatype, I thank you for your service and really appreciate your review! Sincerely, Ed Reagoso, GM
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They get 3 stars because the staff was so kind and helpful.
Our room had no clock, and the safe was locked and unusable. Both problems were eventually corrected
The sink had an incessant leak, which was never addressed. We put towels in basin to mute noise at night
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Response from service1, General Manager at The Wilshire Grand Hotel
Responded 6 Nov 2018
Dear SandySojourns, Thanks for posting you review with TripAdvisor. We don't show the sink issue reported. I'm certain we would have fixed that had we known about it as well. I am very sorry. Feel free to give ma a call and I'll make sure everything is perfect on your next trip! Sincerely, Ed Reagoso, GM
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This hotel, near the reservation with the 9/11 memorial and incredible views of NY City, was excellent. The staff were kind and generous, the room clean and comfortable and the breakfast and gym better than most in this price range. I spent 2 nights there with my adult daugh
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Response from service1, General Manager at The Wilshire Grand Hotel
Responded 18 Oct 2018
Dear marniewdc, Thank you so much for the wonderful review posted on TripAdvisor. We really care about our reputation and take every facet of our guests stay in mind daily. Being locally owned and operated and being a truly "independent" hotel this type of review means everything to myself, the owners, and of course every team member that helps make this such a great alternative to the cookie cutter brands that exist today. Thank you for choosing to stay with us! Sincerely, Ed Reagoso, Gen Mgr
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorThe Wilshire Grand Hotel
The Presidential Suite at The Wilshire Grand Hotel
Professional photo exclusively commissioned by TripAdvisorThe Wilshire Grand Hotel
The Second Whirlpool Suite at The Wilshire Grand Hotel
Professional photo exclusively commissioned by TripAdvisorThe Wilshire Grand Hotel
The Handicap Accessible King Room at The Wilshire Grand Hotel
Bathroom
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do you have a shuttle to the Wellmont Theater in Montclaire?
Yes, we'll shuttle to and from shows at the Wellmont...just needs to be reserved in advance with our front desk! :)
1 vote
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Do you have a shuttle to Kessler Rehab facility ? We are looking for a place to stay while a family member will be in rehab long term. (Visiting for a few days, every other month)
Yes, we do have complimentary shuttles available for Kessler!
1 vote
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we will be staying ... but wondering is the room with 2 double beds and room with Kingsize bed the same in price
If you call us directly we are happy to help always! Ask for our reservations manager, Amanda at 973-731-7007.
0 votes
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do they have shuttle service from the Newark Airport
Not from the airport but there is a preferred vendor named BK Limo that will offer it at discounted rates if you tell Jon that you're staying with the hotel! BK Limo phone 908-787-7242 Ask for the owner, Jon
1 vote
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do they have a spa
No spa at present but there are local vendors that offer the service
0 votes
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Previous
12
"I have been here twice and each location was great."
"quiet wings"
"Great Italian restaurant on the property"
"Not a high rise building..."
"Rooms away from the elevator are quieter."
Previous
PRICE RANGE
US$144 - US$260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wilshire grand west orangehotel wilshire grand
LOCATION
United StatesNew JerseyWest Orange
NUMBER OF ROOMS
89
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