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The Rittenhouse Hotel

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749 Reviews from our TripAdvisor Community

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Showing 735: English reviews
Reviewed 12 February 2014

Great location on Rittenhouse Square. The staff are very warm and helpful. The hotel is beautifully maintained and furnished. The rooms are huge and very quiet with very nice bathrooms, beds and furniture. We dined in the Lacroix restaurant and the food and service was excellent. Would definitely stay there again.

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Helpful?
1Thank Tampapalms
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We were happy to have you with us over the holidays and will continue many of the traditions we revived last year including complimentary hot cocoa, home made gingerbread houses flanking our tree in the lobby and roasted chestnuts at the front door. We hope to see you again throughout the year. Thank you for sharing your impressions of the...

Broomall, Pa.
Reviewed 7 February 2014

We live in the Philadelphia suburbs and lost our electricity this week due to the ice storm. We have a 70 pound dog and needed to find a hotel that accepts dogs her size. We were soooo fortunate to find The Rittenhouse Hotel!!!! The staff, ALL of them, are so welcoming and gracious and made all of us, including our...

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2Thank rnhwhayes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We are so happy that you made us your home with the recent storm and resulting power outages. Difficult circumstances such as these give us the opportunity to look after you and your family as if you were members of our extended family. Please know that we are here for you in all types of weather to help you spend...

Bland, MO
Reviewed 29 January 2014

Wonderful top suite upgrade from LHW. Had booked a smaller one. This was very large, quiet, on 9th floor. One of best beds I have found in a hotel anywhere. Very firm. large bathroom, nice amenites, excellent towels and washclothes from England. Bath tolietries form Italy. Service form check in, check out, excelllent. Hotel had their Jaguar take me to...

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Helpful?
1Thank Don M
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Don, Thank you for your thoughtful review of the Rittenhouse. We are happy to hear you enjoyed our amenities and service so thoroughly. During Philadelphia's annual Restaurant Week we do offer a specially price three course menu for lunch and dinner but please know that you are not limited to those selections. We always offer an a la carte...

Naples, Florida
Reviewed 21 January 2014

Our stay was exceptional. Once you enter the property of the Rittenhouse (off the Rittenhouse Square) you feel like you are entering an oasis in the middle of Philadelphia. The service was impeccable from check in to check out. We felt safe and enjoyed our stay immensely. We were present during the remodeling but we did not know anything about...

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3Thank DrLFoodie
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Thank you for choosing the Rittenhouse as your Philadelphia home. We are proud of the many upgrades we have put in place to date and the new spa, salon and health club that is slated for later this year. We appreciate you taking the time to tell others about your experience and hope to see you again very soon.

Columbus, Ohio, United States
Reviewed 7 January 2014 via mobile

I can't say enough good things about this hotel and their staff. From arrival to departure they cater to your every need. Dena at the front desk provided impeccable service and followed up to see if I needed anything. Rooms were spacious and well equipped for business needs. The only item lacking was an on property fitness facility.

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Helpful?
1Thank Mitchel L
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Mitchel, Thank you very much for recognizing Dena at the Front Office for providing outstanding service. We are certainly proud to have her on our team and will be sure to share your comments with her. People who enjoy their jobs often do their very best. No doubt that Dena falls into this category... We look forward to welcoming...

Washington, DC
Reviewed 2 January 2014

Philly is a great old city, in the tradition of Manhattan and Baltimore; numerouse Art museums and historic Colonial sites are perfect ways to spend time here. Have spent several New Year's Eves at The Rittenhouse, always very nice and comfortable; excellent service, and the staff is great. LaCroix is pricey but worth it for the special occasion... Will definitely...

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2Thank EscapingDC
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Happy New Year to you and thank you for ringing it in with us. We hope to see you again whenever you are in Philadelphia. Please be sure to come back later this year to check out our new spa, salon and health club.

Jacksonville, FL
Reviewed 22 December 2013

Every aspect of my stay at the Rittenhouse was flawless. Each department - reservations, bell, front desk, housekeeping, room service and dining - executed their jobs flawlessly and with a sense of pride and ownership. Within minutes of being checked into my large, upgraded corner room with a view of the park, I received a note an delivery from the...

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2Thank Jags-Fan-1
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Thank you so much for your review. Frank and Brian are true professionals who always go the extra mile to assist, as do all of our team. It is wonderful to hear you enjoyed it so much and plan to return. In the meantime, have safe and memorable holiday and we will see you in 2014.

Cherry Hill, New Jersey
Reviewed 12 December 2013

My wife and I and our two young children celebrated my wife's birthday last weekend. From check-in to check-out, the staff were tremendous. They really made us feel special, particularly our children. When we entered our room, our children's names were spelled out in sponge letters on the bathtub. Only the Rittenhouse would do something like that. With the park...

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3Thank Shawn H
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Shawn, Thank you so much for recognizing our efforts. We try to take special care of children as they will be our future guests after all... We hope you always make us your home away from home whenever you are in Philadelphia. Best wishes to you and your family this holiday season.

Wynnewood, Pennsylvania
Reviewed 8 December 2013

This review was inspired by a woman named Yvette on the housekeeping staff. As I was checking out, I noticed that I had lost an earring. It was special to me, and I was sad to lose it. I had already checked the room, but I thought I would give the housekeeping staff a heads up that I lost it,...

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3Thank Denise M
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Denise, Yvette is a wonderful asset to the Rittenhouse and is very kind of you to relay this lost & found story in your review. Occasionally guests leave behind belongings and without fail, our team of housekeepers reunites them with their owners. In this case, Yvette truly went above and beyond. She has been given special recognition by us,...

Belfast, United Kingdom
Reviewed 8 December 2013

Stayed here for 4 nights in one of the new Park Suites and can only reiterate what has been said by other reviewers. This is a fantastic hotel with excellent staff who go out of their way to accommodate any request. The suite was beautiful and it was so convenient to have the kitchen area. Can highly recommend this hotel...

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Thank doggie18
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Very happy to have you with us all the way from the UK... We are very proud to offer our new Park Suites and are adding new amenities continuously, including our Library Bar, Cassatt Tea Room and Rittenhouse Health Club, Spa and Salon (opening spring of 2014). We look forward to seeing you again whenever your travel brings you to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Lacroix at The Rittenhouse
Lacroix at The Rittenhouse
Cuisines: French, Contemporary
Mary Cassatt Tea Room
Mary Cassatt Tea Room
Cuisines: British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Forbes Four Star Award winning Rittenhouse Hotel is rated one of the top hotels in the world as well as #1 hotel in Pennsylvania by Travel + Leisure. The Rittenhouse has an ideal location directly on Rittenhouse Square for business or pleasure. Guests may walk out with easy access to boutique shopping, restaurants and the Center City business district is just steps away. The guestrooms at the Rittenhouse are the largest in the city, the smallest measuring 450-600 square feet, with views of Rittenhouse Square or University City. Guests enjoy complimentary Wi-Fi, overnight shoe shine and newspaper delivery to their room. Lacroix at the Rittenhouse is one of the top restaurants in Philadelphia with panoramic views of Rittenhouse Square. Immerse yourself in an oasis of relaxation in Center City with a menu of massage and salon services, spa packages and fitness center at the Rittenhouse Spa, Salon & Health Club with hair by Paul Labrecque. ... more   less 

Additional Information about The Rittenhouse Hotel

Address: 210 West Rittenhouse Square, Philadelphia, PA 19103
Region: United States > Pennsylvania > Philadelphia
Price Range: €272 - €642 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Rittenhouse Hotel 5*
Number of rooms: 118
Reservation Options:
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Also Known As:
The Rittenhouse Hotel Philadelphia
Rittenhouse Hotel Philadelphia
Rittenhouse Philadelphia
Hotel Style:
#1 Luxury Hotel in Philadelphia
#1 Spa Hotel in Philadelphia
#2 Romantic Hotel in Philadelphia
#2 Business Hotel in Philadelphia
#3 Family Hotel in Philadelphia
#7 Green Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from The Rittenhouse Hotel staff and other travellers.
10 questions
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10 months ago
Wilmington, North Carolina
3 months ago
Newark, Delaware
5 months ago
Manhattan Beach, California
Philadelphia, Pennsylvania
over a year ago

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Questions? Get answers from The Rittenhouse Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the key access rooms. Only 5 suites on the floor.”
 of 5 bubbles X7150AZfrankd, 15 Feb 2017 | Read review
“City and park views are equally pleasant. Luxury kings = junior suite; full suites are fabulous.”
  • Living room of suite
  • View from Room 700
 of 5 bubbles NiceNYer, 9 Feb 2017 | Read review
“We had a suite that adjoined to a king room. It was the perfect setup for our family (3 kids).”
 of 5 bubbles riley127, 3 Feb 2017 | Read review
“I believe all rooms face the park and have stunning views!”
 of 5 bubbles DBoyd0001, 15 Jan 2017 | Read review
“Just ask simple”
 of 5 bubbles thomaspF4369UE, 5 Jan 2017 | Read review
5 of 5