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Renaissance Philadelphia Airport Hotel

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Renaissance Philadelphia Airport Hotel
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582 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Cape May Court House, New Jersey, United States
Reviewed yesterday NEW

This is the third time we have used this hotel for pre flight. Check in was phenomenal. Agent was over accommodating. Room was clean and ample, restaurant is good for bar food. The shuttle is almost the best part very timely, friendly and close enough to airport

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Helpful?
Thank Phil B
Toluca Mex
Reviewed 2 days ago NEW

Stayed here for 3 days during a visit to the City. The hotel is close to the airport, kind of far from Phily; and I booked because of the free parking. I was upgraded to a Suite but it had issues with heather. I reported the issues and these were corrected the first night. Overall the suite was roomy but...

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Helpful?
Thank Blur_78
Gibsonia, Pennsylvania
Reviewed 2 days ago NEW

My family recently was stranded in Philly overnight due to weather so we elected to stay at the Renaissance. I had no time to research the hotel but since it was within the Marriot Rennaissance chain I felt confident in booking. However, I found the hotel was in need of updating. This hotel is tired and worn out. The carpet...

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Helpful?
Thank Lucy3333
Montreal, Canada
Reviewed 3 days ago NEW

Beautiful lobby and clean and comfortable rooms The staff at reception were super nice and courteous. We had a one night layover on our way home from our holidays and needed a place to get some zzz.This place exceeded our expectations. They had a free shuttle service to and from the airport and they are located very close to the...

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Thank ViTAST2014
Reviewed 6 days ago NEW

My husband and I stayed at the Renaissance Hotel to attend the Cowboys-Eagles game and were extremely disappointed. We are frequent travelers (we travel 100% of the time) and stay at many Marriott brand (including Renaissance) hotels. When we arrived at the hotel, we had to park extremely far away and unfortunately there was no option for valet. Upon checking...

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Helpful?
Thank Kristina S
Management response:

Kristina, thank you so much for taking the time to write this review for us. We’re truly sorry that you found our hotel to be below your standards. We appreciate your kind words about our staff. We strive to make sure that our guests are satisfied with us. I will share your review with our team as we are always...

Reviewed 1 week ago NEWvia mobile

Stayed here when my flight was delayed and had a 14 hour layover. The hotel is a little outdated and could really use some upgrades. It's also very close to the airport but really nothing else. But really, it served its purpose of having a clean, warm bed and place to shower when I really needed it. It also saved...

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Helpful?
Thank Natasha W
Management response:

We appreciate your review, Natasha. We’re very happy to have provided you with a comfortable place to sleep in between flights. We hope to have you back at the Renaissance Philadelphia Airport Hotel next time you’re in the area.

Wyomissing, Pennsylvania
Reviewed 2 weeks ago

Stayed here prior to a trip to FL and was warmly greeted by Patrick. Our room was beautiful and immaculately clean. Nice drinks and an appetizer at the bar--great shuttle service to and from airport. Could not have been more flawless! Highly recommend...

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Helpful?
Thank annehassel
Management response:

Thank you kindly for your feedback about our hotel. Patrick is always at the top of his game. We’re so happy that you found your room to be beautiful and clean. And we’re pleased that the drinks and appetizers at our bar were to your liking. We appreciate the recommendation and look forward to having you back at the Renaissance...

Reviewed 2 weeks ago

Very close to airport, staff friendly, lobby is nice. We were here Christmas Eve and the staff arranged for a visit from "Santa" for our children. Shuttles still easy to get on Christmas and New Years' Day. But the bathroom in our guest room could have used a bit more TLC on this older properly.

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Helpful?
Thank Dan S
Management response:

Thank you for your review, Dan. It’s always our pleasure to accommodate families with children, especially during the holidays. Our goal is to provide a comfortable home away from home for our guests. We’re also pleased that you found the shuttle service to be convenient. In regards to the guest bathroom, we do apologize for any inconvenience you and your...

Olyphant, Pennsylvania
Reviewed 2 weeks ago

We have been staying at this Hotel now for at least 10 years now before,Embarking on our fall/winter destinations. We love the friendly staff when checking in and of course the rooms. They have just done a major of the hotel lobby and especially the bar/restaurant area. Brenda who is one of the bar staff there is absolutely awesome! She...

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Helpful?
Thank Scotty M
Management response:

With each year you stay with us, we love welcoming you back Scotty! It is absolutely our pleasure. We’re so happy that you had such a wonderful experience with us. Brenda really is a wonderful part of our family here at the Renaissance Philadelphia Hotel and we appreciate your kind words in regards to her and our other wonderful staff....

Columbia, Maryland USA
Reviewed 2 weeks ago

This Renaissance just has to be the neglected stepchild of all the Marriott Renaissances of the country! I've stayed in multiple Renaissances in US and Canada, and they all were sterling 4-star hotels no doubt. This place looks like it was 4-star when first built , quite possibly 20 years ago. The facility needs a serious update of the rooms....

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Helpful?
Thank ibookstore
Management response:

Thank you for taking the time to write this review. We do appreciate you letting us know what you liked about our hotel and what you didn’t care for as well. We find it very disheartening when our guests have a subpar experience with us as it is not the standard, nor should it be expected. We will definitely look...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Sanctuary
The Sanctuary
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
We're located just one mile from PHL Airport, and we offer a free hotel shuttle service; Philadelphia's bustling downtown district is a short trip away, as are Lincoln Financial Field and Wells Fargo Center. Well-appointed accommodations offer plush bedding, room service, marble bathrooms, and comfortable workspaces. Book one of our deluxe hotel suites for added luxury during your Philadelphia visit. The recently refurbished Grand Ballroom venue is our hotel's most impressive function room, and can accommodate up to 800 guests. We also offer delicious American dining at The Sanctuary and Dorsey's, our signature hotel restaurants. Whether you're here for work or for play, we look forward to your visit at the Renaissance Philadelphia Airport Hotel. ... more   less 

Additional Information about Renaissance Philadelphia Airport Hotel

Address: 500 Stevens Dr, Philadelphia, PA 19113-1610
Region: United States > Pennsylvania > Philadelphia
Price Range: €84 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Philadelphia Airport Hotel 3.5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Renaissance Philadelphia Airport Hotel Philadelphia
Philadelphia Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Philadelphia Airport Hotel staff and other travellers.
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Questions? Get answers from Renaissance Philadelphia Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“free wifi if Marriott rewards members...”
 of 5 bubbles annehassel, 2 Jan 2017 | Read review
“High floors away from the pool area”
 of 5 bubbles ScottyM796, 1 Jan 2017 | Read review
“Great rooms, no views, it's an airport location.”
 of 5 bubbles 934GregM934, 14 Dec 2016 | Read review
“The main corridor is a circle so no room is too far from the elevators.”
 of 5 bubbles Ken789, 19 Nov 2016 | Read review
“Don't stay here”
 of 5 bubbles LandofHopesandDreams, 19 Nov 2016 | Read review
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