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Renaissance Philadelphia Airport Hotel

Booking.comUS$130*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Renaissance Philadelphia Airport Hotel
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639 Reviews from our TripAdvisor Community

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Showing 632: English reviews
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PHOENIX
Reviewed yesterday NEW

The front Desk personal are so friendly and accommodating, The restaurant has very good and excellent food at very reasonable prices. Great Shuttle Service. Clean rooms and all surroundings. Robe in the room.

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Helpful?
Thank FRIBOB
Egg Harbor Township, New Jersey
Reviewed 3 days ago NEW

We stayed 1 night before our flight to Punta Cana we stayed before and it was ok then room was fine my only thing is they should really redo the rooms over so the whole hotel blends because the lobby is amazing looking with the very nice staff everyone they we came in contact with was very nice.

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Helpful?
Thank pokerolls
Reviewed 4 days ago NEWvia mobile

I had the unfortunate luck of going to Philly in May when it got hot. I guess the Renaissance thought they'd save a buck by not firing up the AC. I was literally sweating in my room and was drenched in sweat by the end of breakfast each morning. The hotel offered no explanation nor even an apology. Hey, throw...

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Helpful?
Thank TripMember0725202016
Management response:

We take customer service very seriously and strive to always provide our guests with the most comfortable and satisfying experience. It is disappointing to hear that you were unhappy during your visit and we always encourage our guests to reach out if something isn’t perfect while they are with us. Please know your comments will be discussed with our team...

Richland, Pennsylvania
Reviewed 1 week ago

We had a group of 18 stay at this hotel the night before our flight out of Philadelphia. The hotel lobby was very nice. The check in staff was very friendly and efficient with our check in. We left them know we would need transportation to the airport the next morning for all of us and they had enough vans...

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Helpful?
Thank RamblingRoad
Management response:

Thank you for choosing to stay with us before your flight out of Philadelphia! It’s so great to hear that my team provided top-notch service throughout your stay with us here at the Renaissance Philadelphia Airport Hotel. We truly appreciate that you would recommend us to other travelers and hope to have the opportunity to welcome you back the next...

Hershey, Pennsylvania, United States
Reviewed 1 week ago via mobile

So, I'm pretty sure I don't even 'live' at home, I'm spending a majority of my days at Marriott hotels for the last number of years. I'm up to about 700 nights in three years! Ugh... But...it's people like Patrick and Walter that make this property so special. Every time I visit, it feels like I've known these guys for...

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Helpful?
Thank MNagy
Management response:

What a wonderful review. You have us smiling from ear to ear! It is truly a pleasure to welcome you back to the Renaissance Philadelphia Airport Hotel and I’m delighted to hear that my team continues to provide genuine, friendly service every time you visit. I will make sure that Patrick and Walter are recognized for a job well done!...

Reviewed 2 weeks ago

This is a three-sided hotel with an atrium in the center. It's quite large, very close to the Philadelphia airport and best of all, they don't charge for parking unlike the Philadelphia Airport Marriott. The rooms are standard hotel rooms according to the Marriott guidelines, everything works, the beds were comfortable and so on. The overall feel of the place...

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Helpful?
Thank Dayess
Management response:

Thank you for sharing what made your stay with us so positive, Dayess. We do offer some great amenities, along with a convenient location and we’re glad that you enjoyed those features. Although we have much to offer now, we are also planning a renovation at the end of the year which will only make our guest’s experience that much...

Tampa, Florida
Reviewed 2 weeks ago

Location is close to airport. Nice rooms except for the a/c. When we got to our room, the air was set to 60 degrees. It felt like 75. We called maintenance and he opened the unit and sprayed what smelled like lubricant into some part of the unit. The smell of lubricant eventually dissipated but the room never did get...

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Helpful?
Thank Bucg8torfan
Management response:

Thank you for sharing what worked well for you during your time with us, but it sounds like we missed a few opportunities to make your stay a great one. I appreciate that you notified our staff regarding the A/C, but I am so sorry that it still did not reach a comfortable temperature. I will speak with the team...

Hoosier in Iowa
Reviewed 2 weeks ago

We stayed here two nights while my husband had business across the street. It was extremely convenient for him, and the staff is very good, but those are all of the positive things I can say about this hotel. I had read on this forum that the Renaissance is in foreclosure and has slipped considerably, but it was worse than...

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Helpful?
Thank Wanderlust87
Management response:

Thank you for your feedback, Wanderlust87. We always encourage our guests to reach out to our team for any assistance and we only wished that we could have addressed any concerns while still onsite. We’ve got a phenomenal staff here and they continually strive to make everyone’s stay the best it can be. Please know that we are not in...

Washington DC, District of Columbia
Reviewed 3 weeks ago

I stayed 3 nights at the Renaissance in a concierge level room. My room was clean, cool, comfy and only lacked a refrigerator and microwave. We were able to call guest services and had a refrigerator delivered to the room. We had enough blankets, pillows, towels, etc. had no issues with the room. Hotel offers free parking which is a...

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Helpful?
Thank RoyalTnDC
Management response:

Thank you for your thorough feedback. While I am glad you were pleased with our accommodations and other aspects of your stay; I apologize for any challenges you faced during your time with us. It is truly disheartening to learn that we fell short, and I regret that you weren’t treated with the excellent service you’ve come to expect. Please...

Scottsdale, Arizona
Reviewed 3 weeks ago via mobile

Room for a night. It was clean. Bed was fine. Concierge lounge was okay. Shuttle to airport super friendly and timely. Front desk staff was friendly. Capital investment is required as areas are beginning to show their age.

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Helpful?
Thank Mark C
Management response:

Thank you for sharing your perspective with us, Mark. I’m glad your brief stay was convenient and that you appreciated our shuttle service. We will be undergoing a renovation at the end of this year, and I hope you will return to see all the enhancements we have envisioned. Thanks again, please come back soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Sanctuary
The Sanctuary
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located in the John Heinz Wildlife Refuge one mile from the Philadelphia International Airport. We offer a complimentary shuttle service to and from the airport. Philadelphia's bustling downtown is a short trip away, as is the sports complex; Citizen's Bank Park, Lincoln Financial Field and Wells Fargo Center. Well-appointed accommodations offer plush bedding, room service, marble bathrooms, and comfortable work spaces. Book one of our deluxe hotel suites for added luxury during your Philadelphia visit. The recently refurbished Grand Ballroom venue is our hotel's most impressive function room, and can accommodate up to 600 guests. We also offer delicious American dining at The Sanctuary and Dorsey's, our signature restaurant and lounge. Whether you're here for work or for play, we look forward to your visit at the Renaissance Philadelphia Airport Hotel. ... more   less 

Additional Information about Renaissance Philadelphia Airport Hotel

Address: 500 Stevens Dr, Philadelphia, PA 19113-1610
Region: United States > Pennsylvania > Philadelphia
Price Range: €107 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Philadelphia Airport Hotel 3.5*
Number of rooms: 349
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Also Known As:
Renaissance Philadelphia Airport Hotel Philadelphia
Philadelphia Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Philadelphia Airport Hotel staff and other travellers.
9 questions
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Questions? Get answers from Renaissance Philadelphia Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors are quieter, all three wings have unique views.”
Dayess, 3 May 2017 | Read review
“Higher floor away from airport!!”
davidb681, 5 Apr 2017 | Read review
“Try to get a balcony room, I didn't even realize that was a option, but it looked nice.”
amorgan0315, 27 Mar 2017 | Read review
“The 12th floor coincerge room for business people has coffee, light breakfast, newspapers, tv, and business center.”
PostKC, 27 Mar 2017 | Read review
“None are good considering their poor housekeeping.”
640ronw, 11 Mar 2017 | Read review
5 of 5
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US$130* /night
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Prices are for 1 room, 2 adults
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