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Renaissance Philadelphia Airport Hotel

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Traveller (218)
Room & Suite (65)
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Overview
  • Excellent20%
  • Very good33%
  • Average21%
  • Poor16%
  • Terrible10%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Renaissance Philadelphia Airport Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (808)
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1 - 5 of 796 reviews
Reviewed yesterday via mobile

Just spent two nights here and was horribly disappointed. Unfortunately, I cannot come up with a pro about this property. This property does not meet the standard of a Fairfield Inn let alone a Renaissance.” The service and staff were subpar at best. Nice folks...More

Thank BrianHighley
Reviewed 3 days ago via mobile

This hotel falls well below what I would expect from a Renaissance property. The van driver demanded tips from everyone, then the front desk told us we didn't have reservations even though we had confirmation info. After finally convincing them to give us our rooms,...More

Thank Contrail_Queen
Response from Jordan C, General Manager at Renaissance Philadelphia Airport HotelResponded 2 days ago

Dear Guest, Thank you for the feedback. We are always working our hardest to provide a high-quality experience for all of our guests. We regret to hear that we didn't meet your expectations. We will share your concerns regarding our hotel and service with our...More

Reviewed 4 days ago

Perhaps the other reviews stayed at a different hotel as this one was not up to Renaissance Standards. The room was very hot - even with the A/C set on 60 degrees and the fan on high. When I needed a pen to jot down...More

Thank Christopher M
Response from Jordan C, General Manager at Renaissance Philadelphia Airport HotelResponded 2 days ago

We appreciate the feedback, Christopher. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that we didn't meet your expectations. Your happiness and satisfaction are important...More

Reviewed 6 days ago via mobile

We stayed at this hotel 7 years ago and had a good experience. Not sure what happened since then but we were really disappointed this time. When we got to our room there was a pizza box with a half eaten pizza sitting atop the...More

1  Thank Mike W
Response from Jordan C, General Manager at Renaissance Philadelphia Airport HotelResponded 5 days ago

We appreciate your feedback, Mike. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the...More

Reviewed 2 weeks ago

We really enjoyed our stay here. The bar was very fancy with comfortable seating. There were some leaks coming through the ceiling in the space outside of the elevators BUT they had buckets there to catch everything and seemed like it was getting taken care...More

Thank brookeann521
Response from Jordan C, General Manager at Renaissance Philadelphia Airport HotelResponded 2 weeks ago

Thank you for the excellent review, brookeann521! It's lovely you had such a pleasant experience with us! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean rooms, updated bathrooms and comfy beds so much. Our...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$139 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$139 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (218)
Room & Suite (65)
Dining (8)
Pool & Beach (8)
Business Centre & Event Rooms (14)
Questions & Answers
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Hazyshades
22 May 2018|
AnswerShow all 4 answers
Response from Steve R | Reviewed this property |
I was not impressed with this hotel - we had kids knocking at our door at 2am and doing the hallway run, very noisy during the evening. The Airport made less noise, I guess the police in the lobby after 11pm should have... More
0
Votes
Kathy I
5 February 2018|
AnswerShow all 8 answers
Response from Carrie H | Property representative |
Hi Katy! In order to park at length, just go to ParkWhiz . com and book a parking spot for the remaining 17 nights. We'll give you a tag for your review mirror while you are away from Philadelphia. Simply call the hotel... More
1
Vote
quenkath
6 October 2017|
AnswerShow all 7 answers
Response from TOM0505 | Reviewed this property |
Nothing nearby hotel. City center is not far by car or cab. Need to take hotel shuttle to airport in order to access public transportation. If you have a car, the town of Media, 20-30 minutes from the hotel has a neat main... More
1
Vote
Room Tips
"East side rooms have a good view of airport, minimal noise interruption as well."
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"The higher floors were quiter than the lower floors."
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"Walls are thin, all floors are opened up to lobby/bar areas, loud party residents"
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"Avoid this hotel at all costs"
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