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Embassy Suites by Hilton Philadelphia Airport

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1,378 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Philadelphia Airport
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Showing 1,361: English reviews
Miami, Florida
Reviewed 25 March 2016

if you need to stay near the airport at a nice hotel that gives you free cook to order breakfast.... This is the one. Staff was friendly and the suites were nice and tidy. The location is very convenient with free shuttle service.

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Thank Vik2012
Reviewed 20 March 2016 via mobile

Very happy with our experience. We planned a one night getaway and Embassy Suites exceeded our expectations. From the 5:30pm-7:30pm free drinks and snacks to the awesome free made to order hot breakfast all the way through to our 2:00pm late check out. Room was a King two room suite at a great price. Shower was awesome with quality parts....

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Thank Lisa B
David G, General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Thank you for choosing to stay with us and for posting a review from your visit. I am so glad you and the family had a nice visit. We are thrilled to hear that you had a wonderful experience! We take pride in our awesome staff here . All of us here at the Embassy Suites are committed to providing...

Jacksonville, Florida
Reviewed 17 March 2016

Very nice, great to have nice breakfast and that great airport shuttle! would stay there again, was perfect location, lovely small bar for happy hour. thanks for the great staff. Enjoyed the stay in Philadelphia.

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Thank Jane F
West Chester, Pennsylvania
Reviewed 15 March 2016

Flying out the next morning, so I booked us into this hotel for Sunday night. The place is very nice. Interior is open and very well done, with gardens and pools of water providing a relaxing atmosphere. The managers reception provided free snacks and drinks. This was very popular, as the line at the bar was several people deep. I...

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Thank James R
San Clemente, United States
Reviewed 10 March 2016

This is a great place to stay. Close to the airport and downtown. Close to all sporting events in Philadelphia. Clean, quiet, good value and good food. It is close to Valley Forge and all the other historic attractions and places of interest.

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Thank Steve B
Mansfield, Texas
Reviewed 9 March 2016 via mobile

The toilet paper was not on a spool instead in the cabinet. The tv did not work, the room next door tv could be heard in my room. Thin walls and no construction was indicated on the reservation site. Shower curtain rod not installed proper so curtain opened while showering uggggg. The housekeeping staff needs to tell their management so...

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Thank texasrsg
Germaine M, Front Office Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Thank you for taking time out of your schedule to submit a guest survey for your stay at the Embassy Suite Hotel Philadelphia. It's great to have guests provide feedback for our team to continually look for opportunities to improve our service and property.

Reviewed 8 March 2016 via mobile

Our family recently stay five nights at this hotel and received poor customer service. The hotel was under construction and we were not notified. Also, the suites with king bed only has only a shower and we had to switch to the double bed room for a tub. The heater made a horrible ticking noise each night, the sink drain...

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Thank Green K
Germaine M, Front Office Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. I am just getting to some of my emails and I want you to know that I read your comment when it arrived in my email, but have not had time until...

Harrisburg, United States
Reviewed 8 March 2016

You will enjoy your stay at the Embassy Suites Philadelphia Airport. I was there for a conference from 3/2/16 - 3/5/16. All the staff - front desk, sales, banquet, restaurant - were extremely pleasant, helpful and accommodating. They have a daily happy hour with refreshments, which was a nice way to end a long day. They also have complimentary breakfast....

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Thank Karla R
David G, General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear Karla R, Thank you for taking a moment to share your experience. I am happy to hear you found the experience to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

NP
Reviewed 6 March 2016

The positives for this hotel relate to the really hard working and pleasant staff at the front desk, evening reception, breakfast and transportation area. Another major plus is the proximity to the Philadelphia International Airport. The negative, a major one, is the accommodation. The rooms are musty, dusty and quite poorly furnished. I am truly surprised that Hilton has continued...

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Thank Jose C
David G, General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear Xacuti, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Albany, New York
Reviewed 6 March 2016

Snow delayed us out of albany, lugagge was still at airport, went downstairs in morning to get toothbrush, comb, and coffee .. found out comb and coffee were not free but front desk shrugged it off which was very nice considering our predicament. Excellent bar are which we needed when we arrived (by very convenient airport shuttle which we used...

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Thank XJRag
David G, General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear XJRag, Thank you for taking a moment to share your experience. I am happy to hear you found the experience to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The stunning accommodations at the Embassy Suites Philadelphia - Airport hotel are designed for your comfort. Unwind in the lush, tranquil atmosphere of the open-air atrium after a long day of business or leisure in Philadelphia during the Evening Reception*, featuring complimentary drinks and snacks. Enjoy a free cooked-to-order breakfast in the hotel's atrium, and additional on-site services such as a modern fitness center and an indoor pool. This hotel is less than a mile from the airport. ... more   less 

Additional Information about Embassy Suites by Hilton Philadelphia Airport

Address: 9000 Bartram Ave, Philadelphia, PA 19153-3114
Region: United States > Pennsylvania > Philadelphia
Price Range: €134 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Philadelphia Airport 3.5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Odigeo, Priceline and Travelocity so you can book your Embassy Suites by Hilton Philadelphia Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Hotel Style:
#23 Romantic Hotel in Philadelphia
#48 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Philadelphia Airport staff and other travellers.
12 questions
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over a year ago
Pawtucket, Rhode Island
9 months ago
Willow Grove, Pennsylvania
over a year ago
Mechanicsville, Maryland
over a year ago
North Andover, Massachusetts
1 month ago

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Questions? Get answers from Embassy Suites by Hilton Philadelphia Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have always go for a corner room when possible, but all are good”
 of 5 bubbles 79chriss, 8 Dec 2016 | Read review
“Double rooms have bath tubs. King rooms have shower only. Elevators are VERY SLOW!”
 of 5 bubbles cwcharacters, 15 Nov 2016 | Read review
“stay somewhere else by the airport.”
 of 5 bubbles lmij, 6 Nov 2016 | Read review
“Noise from lobby can be a factor, go for upper level.”
 of 5 bubbles nl704, 5 Nov 2016 | Read review
“away from any noise”
 of 5 bubbles 535nealp, 1 Nov 2016 | Read review
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