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Embassy Suites by Hilton Philadelphia Airport

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1,462 Reviews from our TripAdvisor Community

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Showing 1,445: English reviews
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Alabama
Reviewed 2 days ago NEWvia mobile

The rooms were standard Embassy Suite rooms. The reception was mediocre at most due to only having chips, salsa, peanuts, crackers, and cheese. No warm food. The seating area was open, but extremely cold. The bartenders were awesome and very generous. I will definitely come back to this location mainly for the reception. I'll just bring my own warm food.

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Helpful?
Thank Latrish J
Poulsbo, Washington, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 23 December 2016

I found this place to be very inviting. Each person on the staff was professional and friendly. I really liked the open architecture of the facility. The breakfast was outstanding. Each morning my breakfast was prepared by Vince. Vince is an outstanding example of great hospitality and service. It was a great way to start my day. If you go...

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1Thank Jack M
About Hotel's Favourite Review
Virginia Beach, Virginia
Reviewed 4 days ago NEW

I will specifically look for Embassy Suites while traveling because of their track record, including reliability, cleanliness and trustworthiness! This place definitely puts a dent in the Embassy Armor. The parking situation is a disaster, a train wreck if you will. They expect you to insert a card into a machine to raise a gate, to park in a lot...

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Helpful?
1Thank Michael G
Michael D, General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Good Evening Michael G - Thank you for taking the time to write about your stay with us last weekend. I appreciate the feedback and apologize for the challenges you encountered with us. In reviewing my service request logs from the weekend, I do not see any mention of your concerns to our team members. Also nothing was brought up...

Pittsburgh, Pennsylvania
Reviewed 5 days ago NEW

I want to preface this saying I had 1 night free and received another night free because of a credit at checkout due to issues during our stay. We checked in after midnight because we drove 5 hours from PGH after work on Friday. We noticed the floor under the crib was wet and the room smelled a bit, but...

Review collected in partnership with Embassy Suites Hotels
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Thank GetSmart2002
Michael D, General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Good Evening GetSMart2002 - Thank you for staying with us and writing about your stay! I'm glad my team was able to take care of you and your concerns while at the hotel and I apologize for the challenges you encountered. As you saw during your weekend here, our hotel caters to lots of families. All of our guest suites...

New Jersey
Reviewed 5 days ago NEW

We recently stayed over at the Embassy Suite Philadelphia to leave our car and start our vacation a day early! Being a Hilton Honors member, we were put on the top floor, offered extensive snack options in the room including candy, chips, soft drink and water. Room was spacious, clean and comfortable. The facility is very pretty with modern updates...

Review collected in partnership with Embassy Suites Hotels
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Thank Sharon S
Raleigh, United States
Reviewed 5 days ago NEW

For the price, this hotel simply did not deliver. In fact, it was one of the worst hotels I ever stayed at. The open lobby was so noisy through the night and you could easily hear everything that was going on. The walls are paper thin. The staff was unfriendly. Almost everything was awful. The food was one of the...

Review collected in partnership with Embassy Suites Hotels
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Thank joshuahU1683ZQ
Michael D, General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Good Evening joshuahU1683ZQ - Thanks for taking the time to review your stay with us. I am very sorry you felt your experience was less than expected. Our team works hard to take care of all our guests, so it is concerning when we hear you felt they were "unfriendly". If there is anything specific that left you with this...

Pelham, New Hampshire
Reviewed 6 days ago NEW

We stayed at the Embassy Suites during a scheduled overnight layover. We arrived much later than anticipated and had to wait quite a while for the shuttle (very crowded airport with weather delays). When we arrived we were able to check in quickly though. The room was large and comfortable. Room Service was a bit expensive, and not super good,...

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Thank NH_Dave25
Greenwich, Connecticut
Reviewed 1 week ago

I had 2 false charges on my CC for over $500 each and an incidental charge of $50 which I was not made aware of on check in. I was told at check in, it would be reversed. Almost a week later, I finally had to call and then bump it up to a supervisor to conference call in with...

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1Thank cathydwalker
Michael D, General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Good Afternoon cathydwalker - Thank you for taking the time to review your stay with us from your conference! I do apologize for any confusion about the authorizations that were on your credit card. As all reservations are authorized upon arrival. This would include Room + Taxes + $50 times the number of days you stay with us. This was...

Seattle, Washington
Reviewed 1 week ago

We arrived after ten pm to the hotel, checked in, dropped our bags, and then returned a rental car to the airport agency. The clerk said the shuttle was "on demand" and gave us a number to call. We recited the number back to her. However, at the airport we found that the number was incorrect. Stranded, a Doubletree driver...

Review collected in partnership with Embassy Suites Hotels
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Thank FredPurdue
Saint Petersburg, United States
Reviewed 2 weeks ago

This hotel is great if you're looking to stay close to the airport. It was a short drive from the rental car location, which is close to the airport. It's about 20 min into downtown Philly. The hotel is clean and up to date. Has a great reception and free cook to order breakfast.

Review collected in partnership with Embassy Suites Hotels
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1Thank Natasha H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The stunning accommodations at the Embassy Suites Philadelphia - Airport hotel are designed for your comfort. Unwind in the lush, tranquil atmosphere of the open-air atrium after a long day of business or leisure in Philadelphia during the Evening Reception*, featuring complimentary drinks and snacks. Enjoy a free cooked-to-order breakfast in the hotel's atrium, and additional on-site services such as a modern fitness center and an indoor pool. This hotel is less than a mile from the airport. ... more   less 

Additional Information about Embassy Suites by Hilton Philadelphia Airport

Address: 9000 Bartram Avenue, Philadelphia, PA 19153
Region: United States > Pennsylvania > Philadelphia
Price Range: €136 - €257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Philadelphia Airport 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Hotel Style:
#23 Romantic Hotel in Philadelphia
#48 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Philadelphia Airport staff and other travellers.
15 questions
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over a year ago
Pawtucket, Rhode Island
over a year ago
Willow Grove, Pennsylvania
over a year ago
Mechanicsville, Maryland
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Philadelphia Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have to stay here, request 1st floor. The elevators are not what you would call fast!”
 of 5 bubbles 143MichaelG143, 22 Mar 2017 | Read review
“I prefer the little alcoves off the main corridor since it minimizes anyone walking by my door/window and offers more privacy.”
 of 5 bubbles 754caroled, 4 Feb 2017 | Read review
“great reception each evening and free breakfast”
 of 5 bubbles S8822XTsusanr, 1 Feb 2017 | Read review
“choose a room away from elevators to minimize noise, but noise is not a real issue.”
 of 5 bubbles 958edwardh, 17 Jan 2017 | Read review
“It's far enough from the airport that I don't think you have to worry about aircraft noise but it is just a short ride to the terminals.”
 of 5 bubbles AbenakiW, 13 Jan 2017 | Read review
5 of 5