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Hilton Inn at Penn

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Hilton Inn at Penn
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1,273 Reviews from our TripAdvisor Community

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Showing 1,238: English reviews
Greenwich, CT
Reviewed yesterday NEW

My son and I stayed here while touring UPenn. Thought\ the room was showing some age (peeling wallpaper), it was clean and comfortable. The hotel has very nice common spaces, a friendly staff, and extremely convenient location if you're touring UPenn.

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Helpful?
Thank CTTraveler99
San Antonio, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017

My most recent stay was in early December 2016 but I had stayed there once a couple of years ago. I would go out of my way to stay here again. The service is exceptional and the staff genuinely welcoming. I felt like the favorite niece of a wealthy aunt. I love the atmosphere, the dark wood panelling, the Living...

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1Thank SanAntonia
About Hotel's Favourite Review
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear SanAntonia, Thank you for the fantastic review of your recent stay. We're greatly appreciative of your thoughtful comments regarding our level of service, our unique public spaces, and our extensive breakfast offerings. Please be sure to join us whenever your travels bring you to Philadelphia.

San Diego, California
Reviewed yesterday NEW

Just across the street from UPenn, this is a newly renovated beautiful place to stay. The restaurant Penne was delicious for a late night dinner with son soon after I arrived. The rain was coming down hard the next day and I was provided with a giant umbrella for my walk around campus.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Land-n-Sea678
Richboro
Reviewed 6 days ago NEW

A nice get away with my wife. No need to worry about driving home after a fun night of partying!! Oh, the the Inn at Penn was very relaxing, clean and staff was great. Can't wait to do it again.......

Review collected in partnership with Hilton Hotels & Resorts
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Thank deansG3144MF
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear deansG3144MF, Thank you for choosing to stay with us for your getaway with your wife. We'd love for you to plan another quite soon!

Burlington, Vermont
Reviewed 6 days ago NEW

We stayed at this Hilton for several days while a close relative had major surgery at U Penn hospital. Desk staff were professional and efficient. Very quiet, clean rooms with all amenities. We had a very good breakfast with many unexpected, but delicious buffet items. And even the valet parking attendants were kind and friendly. They all made our stay...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank ckrolick
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear ckrolick, I'm pleased to know that we were able to provide relief during a very stressful time for your family. All the best to you and yours.

Philadelphia, Pennsylvania
Reviewed 1 week ago NEW

Nice hotel close to Penn Presbyterian for people who have short or long procedures. The hotel is clean and within walking distance to Penn Presbyterian, The newly remolded floors are nice. It is a clean, place facility to stay when a loved one is having surgery at Penn Presby.

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Helpful?
Thank rocket0001
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear rocket0001, Thank you for providing feedback regarding your recent stay. I'm pleased to know that our facility and location were able to provide respite during your loved one's surgery. Please consider us for a future leisure stay to enjoy more of what Philadelphia has to offer. All the best to you and your family.

Reviewed 1 week ago

This is the worst hotel I have ever stayed in. Lights and thermostat went out constantly due to motion detectors not detecting movement. Trying to do jumping jacks at 3am to wake up the motion detector (which turns on all of the lights in the room - at 3am!!), just to turn the heat back on, was absolutely terrible. The...

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Helpful?
Thank Marcin S
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear Marcin S, We thank you for your feedback. We are in the process of investigating the issue in the sleeping room you occupied. As with any circumstances that inconvenience any of our guests, we take this matter seriously. Thank you for choosing to stay with us in University City, and we hope that we'll have the opportunity to provide...

Paris, Ile-de-France, France
Reviewed 2 weeks ago

Well received, great experience all around: staff, room, location, breakfast! On a quick weekend between business trips to see my son. Everyone is extremely courteous, service oriented, and very helpful. The friendly atmosphere helped me relax and enjoy my visit. Thanks!

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Helpful?
Thank Valerie D
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear Valerie D, It was our pleasure to provide you with the service and accommodations for which we're proud to be known. Please look no further for future accommodations here in University City.

Harrisburg, Pennsylvania
Reviewed 2 weeks ago

I have stayed at the Inn at Penn before, and I'm never disappointed. The staff and service are among the best I've experienced. My room was immaculate as was the hotel in general. It is clear that care is taken to ensure that the hotel is kept in top-notch condition. I would recommend it to anyone staying in the University...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank hutch121
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear hutch121, Thank you for taking the time to comment on your recent stay, and giving our staff and service such high remarks. We're pleased to know that you found value with us, and we appreciate your recommendation and loyalty. All the best.

Alpharetta, Georgia
Reviewed 2 weeks ago via mobile

The Inn at Penn is an incredible hotel that is convenient to campus. Being a Diamond member, I enjoyed a complimentary upgrade to an incredible suite. I also think their breakfast is wonderful, with good service and great food.

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Helpful?
Thank Jps297
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear js2972015, We appreciate the feedback and will definitely pass it along to our Executive Chef. The culinary team works hard to provide diverse farm to table breakfast offerings in The University Club. We are pleased to hear that you enjoyed your stay, and we look forward to the opportunity to welcome you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 

Additional Information about Hilton Inn at Penn

Address: 3600 Sansom St, Philadelphia, PA 19104-3212
Region: United States > Pennsylvania > Philadelphia > University City
Price Range: €161 - €412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Inn at Penn 4*
Number of rooms: 245
Reservation Options:
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Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton
Hotel Style:
#2 Family Hotel in Philadelphia
#3 Spa Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#4 Luxury Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#8 Green Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Inn at Penn staff and other travellers.
14 questions
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Hanahan, South Carolina
3 days ago
2 months ago
Peterborough, New Hampshire
Washington DC, District of Columbia
8 months ago

See all questions (14)

Questions? Get answers from Hilton Inn at Penn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Im sure that the Honors floors were exceptional, we were not offered that floor”
 of 5 bubbles rocket0001, 13 Feb 2017 | Read review
“no real tips to add.”
 of 5 bubbles ValerieD743, 5 Feb 2017 | Read review
“Ask for front side of hotel, floor 4 or 5, away from the elevator but not at the end of the hall”
 of 5 bubbles F7238ONcc, 26 Nov 2016 | Read review
“I had a corner room, but I looked in on a few. Ask about street noise, but I believe the windows are new and noise proof.”
 of 5 bubbles msng_13, 14 Nov 2016 | Read review
“Having stayed at this hotel several times, we have not found a particular room preference”
 of 5 bubbles rgellert, 1 Nov 2016 | Read review
5 of 5