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The Westin Philadelphia

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Situated in the heart of Center City, The Westin Philadelphia provides a convenient location guaranteed to satisfy your travel needs. Explore historic landmarks, revered museums, and galleries, and contemporary restaurants and bars – all within walking distance of our AAA Four Diamond rated hotel. The Westin Philadelphia is directly connected to the Shops at Liberty Place and is just a short walk from upscale shopping on Chestnut and Walnut Streets. Energize after a day of exploring with a workout at our WestinWORKOUT® Fitness Studio, or retreat to the sauna for an afternoon of relaxation. Settle into one of our spacious guestrooms or suites, each featuring beautiful crown molding, marble bathrooms, and Westin Heavenly® Beds.
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Property amenities
Restaurant
Business Centre with Internet Access
Room Service
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Wheelchair Access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Green
Quiet
HOTEL CLASS
Hotel links
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Special Offer:Book Early & Save in TX!
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
1235Restaurantswithin 0.5 km
210Attractionswithin 0.5 km
Reviews & more
680Reviews
390Photos
23Q+A
100Room tips
Traveller rating
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  • English
Show reviews that mention
I have one very big gripe about this hotel at which my wife and I stayed in July 2018. Its has taken a while to get round to writing because in a way it does seem petty - but it annoyed me a lot at the time and on reflection still does.

The hotel encourages guests to be 'ecolog
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Response from Matt N, Manager at The Westin Philadelphia
Responded 6 days ago
Dear richardevans995, Thank you for sharing your feedback via tripadvisor. I am glad that you enjoyed your overall experience and found it to your expectations. I do apologize that our team was not clear in explaining Westin's Make a Green Choice Program. This program is an option for all SPG/Marriott Rewards members that stay at any Westin property but certainly available only by choice. If you opt into this program you receive either points or a credit towards Food and Beverage Offerings. Again, I apologize if it was not clear and that you had delay in receiving your coffee service. We hope that you will return again when your travel brings you back to Philadelphia. Kind Regards, Matt
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The staff at this hotel makes it shine....there is nothing that they won't do for you! I had a very pleasant and attentive waitperson at the restaurant, who remembered my name every time she saw me.....greeted me, and made sure to make herself available to me each time....her na
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Response from Matt N, Manager at The Westin Philadelphia
Responded 2 weeks ago
Dear travelgal1951, Thank you for your kind response and recognizing our associate's efforts on Tripadvisor. I am glad that you enjoyed and I look forward to sharing your feedback with Burneeka and the rest of the team at Westin Philadelphia. Thanks again, and we look forward to your next visit. Best Regards, Matt
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We have stayed here many times. Great location and we are Platinum Marriott/Starwood. But there was an issue at check in. We checked in and specifically had to ask for the Philly package items which we’d paid ahead for. This included Reading Terminal market gift card as well as f
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Response from Matt N, Manager at The Westin Philadelphia
Responded 3 weeks ago
Dear jennamack, Thank you for taking the time to share such great feedback about one of our associates on Tripadvisor. I am glad that you enjoyed your overall experience and Jamille made a positive impact despite a service miss on our part. I look forward to recognizing Jamille's efforts when I see him in person. Again, thank you for sharing and we appreciate your loyalty to our brand and The Westin Philadelphia. Kind Regards, Matt
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I have family in Philly so I'm there at a hotel about five times for year. I also travel a lot to other cities and comparatively Philadelphia is blessed with a great number of excellent hotels. We've stayed at and enjoyed the Monaco, Sofitel, Loews, Sheraton society hill, and Pal
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Response from Matt N, Manager at The Westin Philadelphia
Responded 3 weeks ago
Dear nyc_digitaldad, Thank you for your kind review of your experiences at The Westin Philadelphia. We appreciate your loyalty and are honored to be your go to hotel when traveling to Philadelphia. I will make sure to share your feedback with Anthony and the rest of our team. I know will be glad that you appreciate all their efforts during your visits to our property. Again, thank you for the fantastic review and we look forward to serving you in the future. Kind Regards, Matt
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If you like Westin, this is a good place to stay. A little stale for my taste, despoten being fully booked there wasn’t the bustle and pulse you would hope for. But good quality at a decent price, and the location was perfect if you want to enjoy Philadelphia.
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Response from Matt N, Manager at The Westin Philadelphia
Responded 5 weeks ago
Dear jakobn617, Thank you for sharing your feedback on Tripadvisor. I am glad that you enjoyed your experience with us. As you stated, we have a prime location with easy access to all of the great offerings/destinations Philadelphia has to offer at a great value. Thank you again for your review and we hope to welcome you back in the future. Kind Regards, Matt
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Is there a car rental company on premises? or what is the closest one? I need to rent a car for a few hours only. Thank you
Hi - I am not sure where the car rental is but I think very close. Call the concierge they are extremely helpful. Thanks, Ann
1 vote
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Hi guys: Does anyone know if there is a hair salon on premises, or where the closest one is? Thank you
Greetings Lia, We do not have a Salon onsite however, there are several close by. I would recommend Hair By Paul Labrecque at The Rittenhouse Spa. Kind Regards, Matt
1 vote
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Best places for dinner in walking distance of The Westin? Group of 6-8
Greetings wfdolan, Our fantastic location is very close to an array of restaurants. Please contact our helpful team at The Westin and we would be happy to make suggestions based on your cuisine preference. Best Regards, Matt - Hotel Manager
1 vote
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Is this hotel walking distance to the convention center?
Greetings Jennifer, Our convenient location is a short walk from The Convention Center. Depending on how fast you walk it should take less than 10 minutes. Best Regards, Matt - Hotel Manager
0 votes
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Do the rooms have refrigerators?
Greetings Nick, We provide a refreshment center/mini bar in all of our rooms and have refrigerators on request. Please contact me directly if I can be of further assistance. Best Regards, Matt Matt Nelson Hotel Manager
0 votes
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Previous
"Rooms on a low floor on the east (back) side of hotel may suffer from mechanical noise from HVAC system. I was on 11 and it was no problem"
"Not 1409 or any room that faces the roof of the shopping center - NOISY"
"Choosing a room at higher floors will get you a better view of the city surroundings; they serve fruit in public areas"
"Try to get onto the Starwood guest floor"
"Ask for an upper room with a view. My room looked over the roof the atrium shops at Liberty Place"
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PRICE RANGE
US$147 - US$547 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin philadelphia hotel philadelphiaphiladelphia westin
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Centre West
NUMBER OF ROOMS
294
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