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Sheraton Suites Philadelphia Airport

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Traveller (28)
Room & Suite (20)
Storyboard
Overview
  • Excellent42%
  • Very good21%
  • Average7%
  • Poor16%
  • Terrible14%
Travellers talk about
“free shuttle”(2 reviews)
“shuttle service”(2 reviews)
“the club lounge”(2 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Suites Philadelphia Airport
Special Offer: Save up to 20% in Philly!
Hotel deals
Offers from Sheraton Suites Philadelphia Airport
Special Offer: Save up to 20% in Philly!
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (42)
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Traveller rating
17
8
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Traveller type
Time of year
LanguageEnglish
17
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All reviewsfree shuttleshuttle servicethe club loungephiladelphia airportroom was cleanoctaviaparkingphlfacilitiesrenovationwifi
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1 - 5 of 40 reviews
Reviewed 3 days ago

Booked a suite here to be near PHL airport for an early flight the next morning back to California. The suite was nice-- spacious and clean-- and the bed was comfortable. Staff seemed friendly. The problem we had was that we were exhausted from visiting...More

Thank Scorp1970
Response from Brad S, General Manager at Sheraton Suites Philadelphia AirportResponded 2 days ago

On behalf of the Sheraton Suites Philadelphia Airport, thank you for taking the time to provide us your feedback about your recent stay. We take pride in providing exceptional accommodations and I am very sorry that this was not the case for you. I apologize...More

Hotel's Favourite
Reviewed 13 June 2018

This is our favorite hotel in the world.The staff is wonderful!! Ikea and Derica are so caring and solicitous of our comfort.The renovations are gorgeous and we delighted in the time we spend in this little bit of heaven in Philadelphia.More

Thank SJTRIMPS
Response from Brad S, General Manager at Sheraton Suites Philadelphia AirportResponded 3 weeks ago

Thank you for taking the time to provide us your feedback about your recent stay at the Sheraton Suites Philadelphia Airport. It is great to know that our hotel is your ‘favorite” hotel and that Ikea and Doresa took such great care of you! We...More

Reviewed 1 week ago via mobile

Stayed here on a business trip. As a SPG Platinum member I travel a lot. This hotel has a lot of issues front desk staff was rude during checkin. The 2 agents at the desk where talking about what they did the prior evening while...More

1  Thank nepa101
Response from Brad S, General Manager at Sheraton Suites Philadelphia AirportResponded 1 week ago

Thank you for taking the time to share your experiences about your stay at the Sheraton Suites Philadelphia Airport. I apologize for the unacceptable and unprofessional service from our front office staff as this is not typical of our hotel. Our mission is to deliver...More

Reviewed 1 week ago via mobile

We called for the hotel shuttle and they arrived 1 min after we got to the curb where they told us for pick up. Hotel desk staff were very friendly and helpful. They didn’t have our reservation for some reason, but they accommodated us real...More

Thank John M
Reviewed 2 weeks ago via mobile

We flew in after midnight, from Orlando. Once we got our bags, we called for shuttle service, we were told he was on his way. 20 minutes later, we called again, she said, he should be there... another 20 minutes went by, we called again,...More

Thank Ejk1962
Response from Brad S, General Manager at Sheraton Suites Philadelphia AirportResponded 2 weeks ago

We appreciate that you took the time to share your experiences about your stay at the Sheraton Suites Philadelphia Airport. Please accept our apologies for the disappointing level of service by the shuttle driver and the delay in picking you up promptly. We realize how...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$133 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (28)
Room & Suite (20)
Pool & Beach (12)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jojager
8 August 2017|
AnswerShow all 2 answers
Response from SnoopiMN | Reviewed this property |
I did see their vans parked in the lot. Not sure about where they use them.
0
Votes
Gabrielle A
26 July 2017|
AnswerShow all 3 answers
Response from 1francophile | Reviewed this property |
No, they don't. It's about $12 daily, which I didn't partake because it didn't offer the kind of breakfast I eat. I purchased fruit, granola, yoghurt and juice from a local supermarket market about a mile away to satisfy my... More
1
Vote
Janice W
22 December 2016|
AnswerShow all 6 answers
Response from VictoriaD2 | Reviewed this property |
Yes they do sorry in the late response
0
Votes
Room Tips
"Built around a centralrotunda:all rooms are fine."
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"felt like prison"
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"First. Time staying there, will stay again"
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"book room and see mercedes she'll upgrade you to club level for a great price."
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