Club Quarters Hotel in Philadelphia
4,086 reviews
#25 of 95 Hotels in Philadelphia
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1628 Chestnut St, Philadelphia, PA 19103-5119
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$162
Free cancellation until 19/08/21
US$162
US$125
SAVE US$37
US$145
eDreamsUS$125
Hotels.comUS$125
PricelineUS$125
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
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Room & Suite (91)
Dining (3)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 26/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Club Quarters Hotel in Philadelphia
Updated 26/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#25 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travellers' Choice
Club Quarters Hotel in Philadelphia is a newly renovated full service hotel designed for business travelers. Located in the heart of the city's business district and within walking distance of many cultural and historical attractions including Rittenhouse Square, Antique Row and the Academy of Natural Sciences. Adjacent to Liberty Place with over 70 unique boutiques and restaurants and easily accessible to the convention center. Its restaurant and bar, Davio's, serves delicious Northern Italian cuisine. All Club Quarters Hotels provide: • Free high-speed Wi-Fi throughout the hotel • Instant registration and check-out • Club Living Room - an inviting lounge for working, meeting, socializing and relaxing • Free unlimited chilled bottled water • Greater security with keycard access to guest room floors • Restaurant and Bar • Fitness room with cardio equipment and weights • Meeting rooms and office space available • Guest Request Closets on every floor containing extra pillows, blankets and amenities
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Complimentary instant cofffee
Vending machine
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Hair dryer
Bottled water
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
381Restaurantswithin 0.5 km
77Attractionswithin 0.5 km
Contact
1628 Chestnut St, Philadelphia, PA 19103-5119
Getting there
15th StSEPTA4 min
15th StSEPTA4 min
4,086Reviews63Q+A100Room tips
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Popular mentions
Very unhappy. I’m currently at the Philadelphia location and the even though the hotel seems nice, we got our room and the heat isn’t working. The response... we re full this weekend try to turn it off for 30 seconds and turn it back on. At least we can sit under the blankets and watch a movie, oh wait the remote doesn’t work. Response was sorry we re full this weekend we ll try to send someone up to your room. WHAT A JOKE! What happened to customer service? Pleasing guests? Not here. 👎👎👎. Checking out today and still no heat or tv remote. Guess they couldn’t get to us. Oh and just noticed the filters for the HVAC aren’t correct, they are to small and aren’t helping with air quality. Wore my mask the whole time we were in the room.
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Very clean hotel, convenient when it comes staying in downtown. The parking can be much so free parking would be a 20 min walk at least but worth it to not pay $30 per day parking garage. The front desk service was awesome and accommodated on every need and want. No noise complaints at all. Will indeed come back very soon!
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Anthony McDonald, General Manager at Club Quarters Hotel in Philadelphia
Responded 4 weeks ago
Hello Antrellstephen, Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you appreciate the cleanliness and convenience of our hotel. Looking forward to welcoming you back on your next trip to Philadelphia. Anthony Hotel Manager
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Beautiful hotel, with professional exceptional service, despite COVID restrictions.( ie.no restaurant servie or room service ) . i loved the beauty and coziness of the lobby. I even did a mediation at 630 am all alone with my Yoga community. I was disappointed with the size of bed, that was not looking like a queen sized bed, nor feeling like it. The pilows were awful, hard not soft and small. The staff was awesome very professional and ready and willing to assist and please.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Anthony McDonald, General Manager at Club Quarters Hotel in Philadelphia
Responded 20 Jan 2021
Hello abouldensfitness, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I am thankful for the kind words about our staff. And, I apologize that the pillows were not to your comfort. For your next stay, we can bring you a few extra pillows and hopefully you can find one or two that's comfy. Please feel free to contact me directly with any other comments or concerns you may have and it will be my pleasure to assist you.
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Bad clientele. The place smelled ok marijuana and seemed to have ladies of the evening in and out. We encountered a naked man in the hallway trying to open doors . Bathroom was not stocked properly and cleaning was poor
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Anthony McDonald, General Manager at Club Quarters Hotel in Philadelphia
Responded 20 Jan 2021
Hello Ericpoole6, Thank you for the review of Club Quarters Rittenhouse. I am sorry to hear that we did not meet your expectations. Please contact me directly with the details of your stay so I can further assist.
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This is our go-to hotel and we've stayed here numerous times over the past five years or so. The location in Center City is fantastic and the rooms are quiet. Nice lobby with free coffee (but not during Covid of course). Unfortunately, over the past year or so, we've noticed that CQ in Phila has changed and its standards are slipping. The last time we stayed, the sheets on our bed were noticeably dirty and full of hair. They gave us new ones, but it wasn’t an ideal start to our stay. Then during our recent stay, for which we paid $80/night + tax, we were given a small room and noticed that there was only one chair in it. My spouse and I had gotten takeout for dinner and had to eat in the room because of Covid, so I called down and asked if a 2nd chair could be brought to the room. I was told that the front desk would check into it. Five minutes passed and no call back. Called again, and told the same thing. Another five minutes — by now my wife is just sitting on the floor and eating — and again told they are checking into it. The next time I called I was told — no joke — “there’s a fight going on in the lobby” and they couldn’t help me right now. I later learned that there was a domestic violence dispute in the lobby. Needless to say, this is not quite the experience I expected at a Club Quarters. When I spoke to a manager about it the next day, she was somewhat apologetic about the chair issue, but also said huffily: “it’s not our fault there was a fight.” She also said that “our clientele has changed,” which I guess is true. It seems that CQ is working with a skeleton crew, and I empathize with frontline workers, but I expected a little better customer service from a manager. Eventually I was offered a $15 discount off the stay, which I’ve yet to receive, actually: my card was charged for the usual rate, though maybe a refund is on the way. Bottom line: I like CQ Phila for its awesome location and reasonable rates, but it’s hard for me to see it as anything close to a luxury hotel experience. It feels more like a run-of-the-mill hotel in a great location.…
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Helpful
PRICE RANGE
US$132 - US$330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quarters hotel philadelphia, club quarters philadelphia
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
275
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Claim Your Listing Frequently Asked Questions about Club Quarters Hotel in Philadelphia
Which popular attractions are close to Club Quarters Hotel in Philadelphia?
Nearby attractions include Escape the Room Philly (0.2 km), One Liberty Observation Deck (0.1 km), and City Hall Visitor Center (0.5 km).
What are some of the property amenities at Club Quarters Hotel in Philadelphia?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Club Quarters Hotel in Philadelphia?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Club Quarters Hotel in Philadelphia?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Club Quarters Hotel in Philadelphia?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Club Quarters Hotel in Philadelphia?
Conveniently located restaurants include V Street, Gran Caffe L'Aquila, and Butcher and Singer.
Are there opportunities to exercise at Club Quarters Hotel in Philadelphia?
Yes, guests have access to a fitness centre during their stay.
Is Club Quarters Hotel in Philadelphia located near the city centre?
Yes, it is 0.4 km away from the centre of Philadelphia.
Are any cleaning services offered at Club Quarters Hotel in Philadelphia?
Yes, dry cleaning and laundry service are offered to guests.
Does Club Quarters Hotel in Philadelphia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Club Quarters Hotel in Philadelphia?
The staff speaks multiple languages, including English and Spanish.