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Sonesta Philadelphia Downtown

0.6 km from Philadelphia centre
  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1800 Market Street, Philadelphia, PA 19103
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Valentine's Day Package
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1,068 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Philadelphia Downtown
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Showing 989: English reviews
Milwaukee, Wisconsin
Reviewed 15 December 2015

Really can't say enough about this hotel, top to bottom. Front desk staff are very helpful and the Bellman knew exactly how best to get places. Room quiet and comfortable and clean. Lobby bar has great menu with interesting food as well as the usual. I would return here again

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Helpful?
1Thank glmorrisiii
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed the hotels bar and light bites! We strive to provide excellent service and a memorable experience unique to Philadelphia. It's also great to hear you enjoyed your guestroom. We are proud of our $30 million upgrade. Thank you again for your review and...

Philadelphia
Reviewed 14 December 2015

The Sonesta was a clean and comfortable hotel with exceptional personnel. They are so helpful for a first time visit to Philly. It is located right in the heart of things we enjoyed doing. The bedding is the most comfortable I have ever experienced. 5 stars!!!

Review collected in partnership with Sonesta
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Helpful?
Thank T9667GRdonnah
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable. Thank you again for your review and we hope to host you again soon! - Jordan C.

Alabama
Reviewed 14 December 2015 via mobile

Only problem we had coming in the Hotel the lines was very long and there where only two staff at the check in desk. I would think it would be more staff on a Friday for the Army And Navy game. Joy and Stephen was doing a great Job managing the long line.Joy did apologize for the wait which I...

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Helpful?
Thank Steven_j10
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Steven, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased Joy and Stephen made such an impression and made your check-in and stay more enjoyable. I will make sure they are recognized for their outstanding service. Thank you again for your review and we hope to host you again soon. - Jordan C.

Philadelphia
Reviewed 11 December 2015

Hotel was very clean, staff was exceptionally helpful and friendly. I was there for a work conference, so did not choose the hotel, but after staying there, will be the only place I stay if I go back to Philadelphia. Great location too, lots a good restaurants in the area.

Review collected in partnership with Sonesta
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Helpful?
Thank 173matt
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Matt, It was wonderful to read the compliments you shared about our property and service from our team members. I will certainly share your wonderful compliments with them. We are looking forward to your next visit with us. Again, thank you for sharing how "fabulous" we are. With Regards, Jordan Cooper

Reviewed 11 December 2015 via mobile

Thanks to the friendly staff for a great visit. Our room was comfy and clean. The bathroom was roomy and clean and had very nice toiletries. Room service was quick and efficient and very gracious to our daughter. We will definitely stay here again!

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Helpful?
Thank Barb M
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Barb, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time with your family and that the room, staff and amenities were to your liking. Thank you again for your review and we look forward to your next stay! - Jordan C.

Austin, Texas
Reviewed 10 December 2015

Over the past few months, I've been to Philly at least eight or nine times on business. During that period I've stayed at four different luxury hotels looking for what will be a home away from home for the next couple of years. Though I've stayed at "bigger" brands, I'm done looking - this is the one. It's a cool...

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Helpful?
Thank Mark B
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Mark, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable. I'll pass along your kind words to Bud, Tricia, Kim, Maurice and Tyler. Thank you again...

Reviewed 10 December 2015 via mobile

The staff were friendly and helpful in every way. The housekeeper was meticulous and considerate in providing any near-exhausted amenities. The suite itself was spacious and elegant , with comfortable bedding and neat shower facilities. Being situated within walking proximity of city hall, the location is ideal for promenades and exploring surrounding restaurants, shops, and cafes. All in all I...

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Helpful?
Thank Fahad A
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Fahad, Thank you for your recent stay at the Sonesta Philadelphia. We are delighted you enjoyed your guestroom as we take great pride in our completed $30 million property upgrade. Thank you again for your review and we look forward to hosting you again soon. - Jordan C.

Philadelphia
Reviewed 9 December 2015

I stay in Sonesta not first time. I have been there when it was Crown Plaza Hotel. I love location, friendly stuff, comfort. There are big room, bath (i love it), big comfort bed. Over you - a lot of cafes, restaurants, museums, shopping malls and stores. 25 min to airport by taxi. Highly recommend!

Review collected in partnership with Sonesta
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Helpful?
Thank olgad713
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable. Thank you again for your review and we hope to host you again soon! - Jordan...

Atlanta, Georgia
Reviewed 7 December 2015

We stayed at this hotel for five nights. Hotel is in a great location. Unfortunately we did not have a great experience at the hotel. Housekeeping left my door open ...staff not particularly interested or concerned.

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1Thank gotravelAtlanta
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. I am sorry to hear you did not enjoy your hotel stay. I wish you would have left feeling differently about us. We strive to provide excellent service and a memorable experience unique to Philadelphia and apologize that we did not meet your expectations. Please let me know...

SYRACUSE
Reviewed 2 December 2015

We stayed for two nights at the beginning of November for a conference. The weather was ridiculously warm for that time of year, so we walked around the city a lot whenever I wasn't in a meeting or panel. Location is key -- it's right on Market Street and near many restaurants and other places to shop and browse. It's...

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Helpful?
Thank Soule14
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Soule14, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time during your trip and that the hotel location, room, staff and amenities were to your liking. Thank you again for your review and we hope to host you again soon! - Jordan C.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market Street, Philadelphia, PA 19103
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: €146 - €364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
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Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#7 Luxury Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Philadelphia Downtown staff and other travellers.
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Questions? Get answers from Sonesta Philadelphia Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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