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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonesta Philadelphia Downtown
Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the Best of Philly during your stay at our AAA Best of Housekeeping award winning hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square. Experience professional sports and concerts at the nearby stadiums. Relax at our seasonal outdoor rooftop pool with views of the city.
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Room & Suite (404)404
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast in the room
Snack bar
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
354Restaurantswithin 0.5 km
74Attractionswithin 0.5 km
Contact
1800 Market St, Philadelphia, PA 19103-3725
Getting there
19th StSEPTA2 min
15th StSEPTA6 min
2,036Reviews60Q+A100Room tips
Reviews
Traveller rating
- 1,121
- 561
- 200
- 93
- 61
Time of year
Traveller type
Language
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Selected filters
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- English
Popular mentions
Clean, safe and central location. Rooms were clean and comfortable. Staff was friendly. Gym was open and functional. No breakfast or food for purchase options. Overall a good experience, but surprised no food option.
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: Market Street
See more room tips
2 Helpful votes
Helpful
Hotel's Favourite
Got great deal with overnight weekend package. Nice hotel in center city. Only 5 min. from 76. Lots of places within walking distance. Valet parking included. The beds very comfortable. Nice frig. Friendly staff.
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Response from Bob Cosgrove, General Manager at Sonesta Philadelphia Downtown
Responded 21 Dec 2020
Dear Greg B, Thanks for your review and choosing the Sonesta Philadelphia. We're so pleased to read your comments and agree that we have a location that's second to none. Hopefully we will see you soon!
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The hotel is beautiful. Our room was clean & the bed was super comfortable. The staff were super friendly. And the environment was ambient. Nice, quiet setting in the heart of downtown & popular local shops. Will be returning in the future!
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Date of stay: February 2021Trip type: Travelled solo
Helpful
Response from Bob Cosgrove, General Manager at Sonesta Philadelphia Downtown
Responded 2 weeks ago
Hello DestaneeK_5, Thank you for your review. We are pleased to read the comments about your clean room and comfortable bed. It's great that you had the chance to interact with our friendly staff and relax while on property. We look forward to your return visit and thank you for staying at Sonesta Philadelphia!
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The hotel is spacious and well decorated. It had been cleaned and sanitized but there was long hair left in the shower from the previous guest. Just not a good look for my morning shower... great staff though.
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Date of stay: November 2020Trip type: Travelled as a couple
Helpful
Response from Bob Cosgrove, General Manager at Sonesta Philadelphia Downtown
Responded 21 Dec 2020
Dear 503keishac, Thank you for your review and choosing the Sonesta Philadelphia. We're very disappointed to read your comments and understand your disappointment with your bath conditions. Please rest assured we will do what it takes to get it to the level that you expect. We apologize for not exceeding your expectations. Hopefully you will give us another chance to show your this was the exception more than rule.
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And it was a bit of a long walk, but a straight shot down Market Street. The entrance into the hotel was a little confusing, and once in the lobby it was not well lit, but check in was easy. We were early for check-in, but the room was ready, and we were able to go to our room right away. The room was beautifully decorated, bathroom large and attractive. Everything was clean, and comfortable. This was the last stop of a week long Amtrak trip with multiple stops, and we were tired, but slept so well that we left for our last leg of our trip refreshed.
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Date of stay: October 2020
Value
Rooms
Service
1 Helpful vote
Helpful
Response from Bob Cosgrove, General Manager at Sonesta Philadelphia Downtown
Responded 21 Dec 2020
Dear genenurse, Thank you for your review and choosing the Sonesta Philadelphia. We appreciate all the wonderful comments about your stay and glad to hear you got some well deserved rest. When your travels bring to back to the area, we hope to see you again!
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PRICE RANGE
US$146 - US$429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza philadelphia, philadelphia crowne plaza
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
439
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Claim Your Listing Frequently Asked Questions about Sonesta Philadelphia Downtown
Which popular attractions are close to Sonesta Philadelphia Downtown?
Nearby attractions include Escape the Room Philly (0.4 km), Cathedral Basilica of Saints Peter and Paul (0.5 km), and One Liberty Observation Deck (0.2 km).
What are some of the property amenities at Sonesta Philadelphia Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sonesta Philadelphia Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sonesta Philadelphia Downtown?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Sonesta Philadelphia Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sonesta Philadelphia Downtown?
Conveniently located restaurants include V Street, Vernick Food & Drink, and Gran Caffe L'Aquila.
Are there opportunities to exercise at Sonesta Philadelphia Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Sonesta Philadelphia Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Philadelphia.
Are any cleaning services offered at Sonesta Philadelphia Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Philadelphia Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Philadelphia Downtown?
The staff speaks multiple languages, including English and Spanish.