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Sonesta Philadelphia Downtown

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Traveller (329)
Room & Suite (375)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent57%
  • Very good28%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“art bar”(103 reviews)
“ruth's chris”(20 reviews)
“front desk”(209 reviews)
View all reviews
What's included
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just...
Offers from Sonesta Philadelphia Downtown
Offers & Announcements: FREE Parking Package
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Location and contact
1800 Market St, Philadelphia, PA 19103-3725
Hotel website
10.9 km to Philadelphia Intl Airport
377 restaurants are within a 0.5 km radius
0.6 km from The Franklin Institute
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,610)
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1,501 results
Traveller rating
830
415
136
75
45
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Time of year
LanguageEnglish
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830
415
136
75
45
Show reviews that mention
All reviewsart barruth's chrisfront deskrooftop poolcenter cityrittenhouse squaremarket streetroom servicewithin walking distancecity viewparking garagehotel barwould highly recommend this hotelbed was comfortablebusiness triphotel is in a great locationenjoyed my stay
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1 - 5 of 1,501 reviews
Reviewed today

We stayed the last weekend in June. Lots of things to do and see within walking distance of hotel. Hotel staff were quite attentive. Myisha at front desk was especially helpful. Loved roof top pool - used it a lot - the day time highs...More

Thank MrDER
Response from Bob C, General Manager at Sonesta Philadelphia DowntownResponded today

Dear Valued Guest, Thank you for your review of our hotel. We are pleased to hear about your stay and especially about the comments regarding our staff. We take a lot of pride in providing the best in hospitality and glad this was met in...More

Hotel's Favourite
Reviewed 10 June 2018 via mobile

Nice trendy hotel in a fantastic location! Rooms were spacious and clean.Check in was quick little less than three minutes. Forgot my bathing suit but they have a nice pool. Parking is expensive so I parked in the location detached from the hotel about a...More

1  Thank Roy D
Response from Bob C, General Manager at Sonesta Philadelphia DowntownResponded 11 June 2018

Hello Valued Guest, Thanks for taking time to submit a review of our hotel. We greatly appreciate all the compliments that you mentioned and apologize for the food you ordered not meeting your expectations. We will take the time to re-evaluate that offering and ensure...More

Reviewed yesterday

Sonesta Hotel in Philly had good points and bad points. They didn't really have much to choose from on their breakfast menu; what I wanted was only served in room service and that wasn't happening. If you want things to do you should stay closer...More

Review collected in partnership with Sonesta
Thank Kecia D
Response from Bob C, General Manager at Sonesta Philadelphia DowntownResponded today

Dear Value Guest, Thank you for your review and we appreciate the feedback you provided regarding our services. We truly understand your point about the pool hours but we have elected to open at 8AM since there are other guests that have had concerns about...More

Reviewed yesterday

I wanted to give this place a 5 for customer service and the location. However i wanted then to give a 3 because we had 3 issues during our 4 day stay. They got resolved but still caused some stress. The front desk is amazin....More

Thank Matt P
Response from Bob C, General Manager at Sonesta Philadelphia DowntownResponded today

Dear Valued Guest, Thank you for your review. We are pleased to hear the comments you mentioned about our staff. We pride ourselves on providing the best in hospitality and glad to hear we lived up to this expectation. In regards to the parking prices,...More

Reviewed yesterday

This is a terrific property to explore Philadelphia. Centrally located and close to the subway. The pool area is great with very good sunlight. The service is excellent. Rooms are a bit snug, but irrelevant if only used for sleeping.More

Thank lhagen76
Response from Bob C, General Manager at Sonesta Philadelphia DowntownResponded today

Dear Valued Guest, Thanks for your review. We are pleased to read about your positive experience at our hotel. It's our expectation that each every guest expectations is met or exceeded. We are glad to hear this was the case. We look forward to your...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$168 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$168 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
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Traveller (329)
Room & Suite (375)
Pool & Beach (32)
Dining (27)
Amenities (36)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Zenya380
17 July 2018|
Answer
Response from Matt P | Reviewed this property |
2 different rates Sunday through thurs I think is 48 Friday and Saturday is 45
0
Votes
colwho3
24 January 2018|
AnswerShow all 8 answers
Response from Steve S | Property representative |
The hotel is 100% smoke-free.
1
Vote
Room Tips
"The king suites or full suites are great. Plenty of room for storage and room to walk around."
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"Ask for a room with a view. Ours had another building very near."
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"stay away from the top floors..."
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"Club King Room"
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