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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square. Experience professional sports and concerts at the nearby stadiums. Relax at our seasonal outdoor rooftop pool with views of the city.
All reviews art bar ruth's chris suzette front desk rooftop pool rittenhouse square city hall market street room service within walking distance would highly recommend this hotel bed was comfortable business trip location was perfect valet parking enjoyed my stay few blocks
Stayed here just for a night. The hotel is located in a prime locality very close to the railway station. The staff is efficient and friendly. I found the conference rooms spacious and nice. The Rittenhouse locality has numerous restaurants to choose from. Although the...More
I recently stayed for 4 days and was impressed by the size of the bedroom and cleanliness of the room and bathroom. Housekeeping was incredibly friendly and check-in was easy. I was given a room with a view of the pool which was closed at...More
Date of stay: October 2018
1 Thank Lizacamellia
Response from BobC2944, General Manager at Sonesta Philadelphia DowntownResponded 4 November 2018
Dear Valued Guest,
Thanks for your review. We enjoyed reading the comments about your stay and also take seriously the items were we need to improve. Our staff believes in exceeding guest expectations "one guest at a time" but we didn't meet those expectations based...More
I must say my stay was fantastic. Everyone was great from check in to room service to the bellmen and the parking attendants. The room was beautiful and the bed was comfortable. I requested extra coffee pods And someone ran them up within 10 minutes....More
Date of stay: December 2018
Thank Tazzy310
Response from BobC2944, General Manager at Sonesta Philadelphia DowntownResponded 2 days ago
Dear Valued Guest,
Thanks for your review. We are pleased to read all the positive comments about your stay and how the hotel met your expectations. We try to meeting our guests expectations each and every time. We are also pleased to read about our...More
Stayed here for the Philadelphia Marathon. great location, nice looking rooms. Gym was small but nicely appointed with up-to-date equipment. The room number/signage got a little confusing, and the elevator security was nice, but difficult to operate. Friendly staff. Would stay there again.More
Date of stay: November 2018
Thank Roudabush
Response from BobC2944, General Manager at Sonesta Philadelphia DowntownResponded 2 days ago
Dear Valued Guest
Thanks for your review. We are pleased to read your comments and glad you stayed for the Marathon. Our location is very close to the event and we are proud to be part of the Philly Marathon. Thanks for your positive comments...More
Busy weekend in Philadelphia and I understand the rates go up but we were told we were getting a deluxe king room and for what we paid, it was not a "deluxe" room. Corner, small while other king rooms we saw were more spacious.More
Review collected in partnership with Sonesta
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: December 2018
Thank Quest15309831465
Response from BobC2944, General Manager at Sonesta Philadelphia DowntownResponded 2 days ago
Dear Valued Guest,
Thank you for your review. We are disappointed to hear you didn't receive the room you were expecting and understand your disappointment. We truly apologize for this and hope that you will give us an other opportunity to prove this incident was...More
I remember passing the train station but do not recall the distance but the walk is not difficult. It is all downtown city traffic with lots of taxis and Uber around. The hotel concierge should be able to provide a better... More
I remember passing the train station but do not recall the distance but the walk is not difficult. It is all downtown city traffic with lots of taxis and Uber around. The hotel concierge should be able to provide a better answer.
Response from BobC2944 | Property representative |
Hello,
We can easily provide receipts through our Accounting Office. Please send me a message I will be more than happy to forward on.
In regards to parking, there are more options than Valet parking in the surrounding... More
Hello,
We can easily provide receipts through our Accounting Office. Please send me a message I will be more than happy to forward on.
In regards to parking, there are more options than Valet parking in the surrounding area. The Valet parking is connected to the hotel but please visit our website for other options that are less expensive.
Thanks
Bob Cosgrove
General Manager
