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Sonesta Philadelphia Downtown

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Sonesta Philadelphia Downtown
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1,104 Reviews from our TripAdvisor Community

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Philadelphia
Reviewed yesterday NEW

The staff was incredibly friendly and the hotel has a modern clean feel in Center City. I was on my way to a meeting and it was raining. The concierge offered to get me an umbrella. The fitness center was easily accessed and the machines were clean and up to date. The room was very clean - nice fluffy towels!

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Thank G1590RSsharonh
Verona, New Jersey
Reviewed 2 days ago NEW

The staff was very helpful and friendly throughout my stay. The lobby and my room were clean and well kept. The hotel is located near lots of places to eat and shop.Parking is a bit expensive but the paring deck seems pretty safe.

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1Thank John T
NJ
Reviewed 4 days ago NEW

The location was great, and certainly stylish and comfortable. Rooms are large, but with the trendy/minimalist design I'm not sure the space was put to any good use. One of their competitors always has a chair/reading light in their rooms, and there would have been plenty of room for same --- but wouldn't fit the décor I guess. When we...

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Thank 40Acres
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia. We are glad you had a pleasant stay at our art inspired hotel and that your guestroom was large, modern, well maintained and your bed comfortable. We are glad you enjoyed your time at ArtBar, however do apologize about the noise. There is a DJ during happy hour on...

Bethesda, Maryland
Reviewed 4 days ago NEW

First and foremost I am a self-confessed snob about hotels. If I have available financial resources, I prefer to stay at 4 and 5 star properties. I blame that on my mother. LOL!! :) I have to say that Sonesta Philadelphia is a not only an amazing property but more importantly each and every staff member with whom I liaised...

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1Thank SpiritBear11
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia and WOW on your excellent and detailed review. We really appreciate you taking the time to outline specifics during your time at our art inspired hotel. We are thrilled you felt like you were at home and that the team and the your hotel room WOW'd you! I will...

Philadelphia
Reviewed 4 days ago NEW

The hotel was outstanding, great location and most of all the best front desk staff ever. I never write reviews but always read before making a decision and this is the one time that I felt the need to point out the outstanding hotel and great customer service at this hotel. The one thing that stuck out was all the...

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1Thank 657genevab
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia. It was wonderful reading your compliments during your time at our art inspired hotel. We are thrilled to read that you had an excellent experience and received great customer service, especially from George. We definitely agree and will gladly pass along your kind words to him and make sure...

Philadelphia, Pennsylvania
Reviewed 5 days ago NEW

Paul at the concierge is wonderful! He learns your name, welcomes you everytime you come in and is genuinely happy to help you in any way. Also, Wanda on the 12th floor makes sure your room is perfect and takes care of you like she is your mom! I stayed for 9 days and was so well taken care of,...

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Thank jspencer2017
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear J. Spencer, Thank you for your recent 9 day stay at Sonesta Philadelphia and thank you for your wonderful review! We certainly agree with you that our team is "ah-mazing" and will gladly pass along your comments to Paul at concierge and Wanda in housekeeping. I will make sure they are both rewarded for their outstanding service! We really...

West Bloomfield, United States
Reviewed 5 days ago NEW

Lovely hotel, excellent customer service, very centrally located. It was a 20 min walk to Independence Square, 10 min to the Ballet/Symphony, Numerous restaurants within a few minutes, leave the car behind & walk. All car services were usually within 3 minutes to pick up, even on weekend evening. Mgr said they do something six nights a week for happy...

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Thank Dena L
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Dena, Thank you for your recent stay at Sonesta Philadelphia. We are over the moon to read your wonderful compliments on how lovely our art hotel is and how you enjoyed your guestroom, the Wi-Fi, the excellent customer service from our team while taking advantage of our central location. We take great pride in providing a memorable experience unique...

Wellington, United States
Reviewed 1 week ago NEWvia mobile

Loved this hotel. Very clean, comfortable beds, friendly staff. Ruth's Chris Steakhouse attached makes a wonderful final stop for night caps. Property is so close to City Hall. Great price too! We will definitely return on our next trip to Philadelphia.

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Thank Lisa L
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Lisa, Thank you for your recent stay at Sonesta Philadelphia. It is wonderful to hear you love our art hotel (we do too!) and am delighted that your guestroom was very clean, your bed comfortable and our staff friendly. We strive to provide warm, friendly and efficient service and it's great to know we succeeded! I'm glad you enjoyed...

Reviewed 1 week ago NEW

The hotel is general was excellent. Excellent location. Great Bar, clean rooms, but the parking situation is crazy. The valet do there best, but if you want your car in less than 10 minutes from requesting it, forget it.

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Thank Lesley W
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Lesley, Thank you for your recent stay at Sonesta Philadelphia. We are pleased you liked our refreshed hotel and that your guestroom was clean and you enjoyed our central location. I'm pleased our staff took extra special care to make your experience memorable. Regarding parking, please know the Hotel neither owns nor manages the parking garage; however, we do...

Cleveland, Ohio
Reviewed 1 week ago NEW

I have recently stayed at the Sonesta on March 13-15 of 2017. I first checked in with Joy. She was so sweet and helpful when checking me in and really made me feel comfortable. I travel a lot and in this case it was for business and she was so accommodating to my needs. She welcomed me with a thank...

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Thank toinetteg4
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at Sonesta Philadelphia for your business trip. Thank you for an excellent detailed review! We really appreciate your time in sharing your wonderful experience during your recent stay with us with the snowstorm. Our ultimate goal is to provide an outstanding customer service from check in to check-out and we are happy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market St, Philadelphia, PA 19103-3725
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: €151 - €409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Booking.com, Orbitz, Hotels.com, Travelocity, Cheap Tickets and Priceline so you can book your Sonesta Philadelphia Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#8 Luxury Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Philadelphia Downtown staff and other travellers.
27 questions
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Mountain Top, Pennsylvania
5 months ago
Washington, Pennsylvania
over a year ago
over a year ago

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Questions? Get answers from Sonesta Philadelphia Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Incl full closet w/ door, safe&big fridge. Bathroom incl in-shower dispensers; no plastic recycling necessary! Nice recycling bin in room:)”
  • 20th floor! :)
  • Great bar and desk area. Photo is dark because sunlight closed down camera aperature.
  • Immaculate bathroom!! In shower dispensers included shampoo, conditioner and bath gel.
  • Gorgeous 20th floor room with king bed. Photo is dark because sunlight closed down camera aperat
 of 5 bubbles SpiritBear11, 20 Mar 2017 | Read review
“Joy is available in the mornings and Kim is available at night. Call and talk to them!”
 of 5 bubbles toinetteg4, 17 Mar 2017 | Read review
“Don't stay here. You will pay a luxury price for a budget motel.”
 of 5 bubbles hmvacation, 6 Mar 2017 | Read review
“Beautiful rooms match the great lobby area!!!”
 of 5 bubbles DcBlessed, 6 Mar 2017 | Read review
“i used hotel tonight for booking my stay. i didn't get a bad room unlike how some hotels give when you use discount apps.”
 of 5 bubbles jefferyh212, 27 Feb 2017 | Read review
5 of 5