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Room & Suite (90)
Dining (5)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 16/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aloft Philadelphia Downtown
Updated 16/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#22 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travellers' Choice
Centrally located in Center City and near top historic destinations, Aloft Philadelphia Downtown is walking distance from City Hall and the Liberty Bell at Independence Hall. Relax in our boutique-style lobby in the beautifully-restored Liberty Title & Trust Company building or venture out to explore masterpieces at the Philadelphia Museum of Art. Get down to business at the Pennsylvania Convention Center, adjacent to our hotel for quick access. After attending a conference, debrief with your coworkers in one of our meeting spaces and print your notes in our business center. We offer a 24-hour grab-and-go eatery with self-serve options when you need a snack, plus a new full-service Starbucks and W YXZ Bar serving craft cocktails and small bites. Lounge in your soft bed when it's time to retire for the evening. Once you're settled in and comfortable, access Netflix and Hulu on our HDTVs or use our plug-and-play hub for entertainment. Stay in style at Aloft Philadelphia Downtown.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Coffee shop
Bicycle rental
Billiards
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Breakfast available
Complimentary instant cofffee
Complimentary tea
Snack bar
Evening entertainment
Board games / puzzles
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Meeting rooms
Rooftop terrace
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Walk-in shower
Telephone
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Great View
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
211Restaurantswithin 0.5 km
44Attractionswithin 0.5 km
Contact
101 N Broad St, Philadelphia, PA 19107-6523
Getting there
City Hall (Philadelphia)SEPTA4 min
13th StSEPTA4 min
558Reviews8Q+A100Room tips
Reviews
Traveller rating
- 329
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- 13
Time of year
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Popular mentions
Fabulous hotel in Center City - great views of the city. We were welcomed warmly and treated like old friends. The hotel itself is charming - the lobby is terrific. We want to return when the pandemic has passed and we are able to enjoy more of the amenities.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I stayed here and had the worst experience of my life. During a global pandemic my room was never cleaned. I was given a dirty room that had hair and crumbs in the bed. On top of wine stains on counters. Once brought to the attention of management, I was given a new room. In the new room there was dried gummy bears in the corners. And women’s lingerie mysteriously in the corner of the room. This is disgusting and unacceptable. When I spoke to the manager he told me he was busy and would get back to me. I was given a 50% refund. No money could change how horrible my experience was.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Evan Evans, General Manager at Aloft Philadelphia Downtown
Responded 2 weeks ago
CJK, Sorry you didn't enjoy your experience in our hotel or our efforts to resolve our issue. I wish you well in your search for another hotel. Safe travels, Evan
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When I first checked in my room had ants and I requested to move rooms. No one at the front desk said anything but, “oh, what room?” There I was nothing else said to me and I expected a little more hospitality. Once I did move rooms it was a much nicer view and the room was clean. I also requested towels and never got them and had to go down to grab them myself.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Aloft Philadelphia Downtown was great. It was my first time visiting Philly, and staying here definitely left a great impression. The location was great, the VIEW was great and the interior of the hotel was gorgeous. The staff were all nice and friendly. I was kind of sad that o had to leave a day early due to the snow storm, but I'll definitely make this my go-to next time I visit.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Evan Evans, General Manager at Aloft Philadelphia Downtown
Responded 4 weeks ago
Hi Walker626, Thank you for the FIVE STAR review! We do have a great staff and gorgeous hotel. Can't wait to have you back when WXYZ Bar and the Backyard are open! First real snow we've had in a while. Philadelphia is beautiful with a white blanket, consider hanging out next time. We look forward to your return! Safe travels, Evan
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The hotel is in an excellent location, the rooms are spacious and the staff is friendly. You could have an amazing stay if you never run into their front desk manager Andrew. I have never met such a malicious person working at a hotel in my life before. He seems to be keen on making your stay as miserable as possible. I had to extend my reservation and Andrew was refusing to do so. I had to wait until another staff member started their shift to do so. Another evening I called to ask for fresh towels, and Andrew answered the phone. He refused the towels and hung up the phone! A few days earlier a friend of mine was checking out of the same hotel, and forgot his scarf in his room, and Andrew refused to let him go back up to get his scarf. When I started reading the reviews on various websites, I was not surprised to find over 5 negative reviews about the front desk manager just within last year! He even barged in into one of the guests’ rooms without permission! I guess the manager in question must be related to their general manager mr Evans, or else I cannot see why such a rude disrespectful and malicious person would be allowed to work for an otherwise great hotel like Aloft.…
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Date of stay: January 2021Trip type: Travelled solo
1 Helpful vote
Helpful
Response from Evan Evans, General Manager at Aloft Philadelphia Downtown
Responded 11 Jan 2021
Hello 732, Thank you for sharing your feedback and I appreciate the comments about our location, spacious rooms and friendly staff. I apologize your interaction with Andrew was not what you expected. I will address your comments with him. Your friend’s review was acknowledged in another response. Respectfully, Evan
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PRICE RANGE
US$130 - US$375 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center East
NUMBER OF ROOMS
179
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Claim Your Listing Frequently Asked Questions about Aloft Philadelphia Downtown
Which popular attractions are close to Aloft Philadelphia Downtown?
Nearby attractions include Reading Terminal Market (0.3 km), Amazing Escape Room (0.2 km), and Pennsylvania Academy of the Fine Arts (0.09 km).
What are some of the property amenities at Aloft Philadelphia Downtown?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Aloft Philadelphia Downtown?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Aloft Philadelphia Downtown?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Aloft Philadelphia Downtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Aloft Philadelphia Downtown?
Conveniently located restaurants include Beiler's Bakery, Miller's Twist, and Reading Terminal Market.
Are there opportunities to exercise at Aloft Philadelphia Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Aloft Philadelphia Downtown located near the city centre?
Yes, it is 0.3 km away from the centre of Philadelphia.
Are pets allowed at Aloft Philadelphia Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Philadelphia Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Aloft Philadelphia Downtown?
Many travellers enjoy visiting Battleship New Jersey (3.2 km), Independence National Historical Park (1.6 km), and Cathedral Basilica of Saints Peter and Paul (0.6 km).