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Hilton Garden Inn Philadelphia Center City

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Hilton Garden Inn Philadelphia Center City
Hilton Garden Inn Philadelphia Center City
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1,820 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Philadelphia Center City
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Showing 1,738: English reviews
Denver
Reviewed 11 November 2015 via mobile

In a room with a king size bed. If there were more than just me in this room, it would be a bit tight. Since it is just me, the size is fine. I wouldn't want to bring my family with me unless we had joint rooms. The hotel lobby and rooms are nicely decorated. The hotel staff has been...

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Helpful?
3Thank AdrienneWolf
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

We appreciate you sharing the Beautiful Review! We are happy to hear you enjoyed your stay. While I can agree the Standard Rooms are not the largest, we do offer a variety of Deluxe and Junior Suites that will give you more spread out. We look forward to seeing you again soon.

United States
Reviewed 11 November 2015

Nice room and friendly staff at this hotel. Convenient location next to Reading Terminal Market, across the street from the convention center, adjacent to Chinatown and centrally located so that most city points of interest are within a one mile walk. The room was clean, comfortable and little touches like a Keurig in the room and a popcorn machine in...

Review collected in partnership with Hilton Garden Inn
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4Thank Pamela O
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing your recent experience in our hotel. We are glad to hear you enjoyed the service and location. We hope you will come back and see us again soon.

Brooklyn, United States
Reviewed 10 November 2015

This particular Hilton has a great location to all Center City locations. Great hot tub and pool. Big rooms. Great lobby staff. I found the hotel on Hotel Tonight and received a great discount. When I arrived there I realized I'd stayed there two years previously and had enjoyed it then as well. This is a really good location and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
3Thank Thomas B
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Very Good Review! We are happy to hear you enjoyed your stay and that you were able to take advantage of one of our great off season discounts. We hope you will come back and visit us again the next time you are in town!

Illinois
Reviewed 7 November 2015

Located next to the Philadelphia conference center. All one can expect from a HGI. The rooms are on floors 7-10, with a parking garage below. Restaurant is on the 10th floor. Exercise room is very small and limited. A good choice if you are in the area.

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Helpful?
2Thank sjtol
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Review. We are lucky to have such a central location adjacent to the Pennsylvania Convention Center. We are actually working on some plans to upgrade and expand our Fitness Center next year. We hope you will come back and see us again the next time you are in town.

Pennsylvania
Reviewed 5 November 2015

I had a pleasant stay at this hotel. The facility is nice, the service good and the hotel is in an excellent location. It is very reasonably priced as well. It is within walking distance of many attractions. A nice touch was the popcorn they served in the lobby upon arrival.

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Helpful?
3Thank JIA-7
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Nice Review! We are lucky to have such a central location and our team works hard to provide our guests with a great experience. We appreciate you mentioning the popcorn. It was one of our favorite weekend traditions as it gives our Management Team a great opportunity to connect with our guests. We hope to...

Ohio
Reviewed 29 October 2015

The bad first... typical big city business hotel providing a room with bath, bed and tv. The good... in the center of the city near all the historical sites within walking distance, China Town right next door, Reading Terminal Market right next door. Nice place to call home base to venture out. 2-3 days max stay is enough in my...

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Helpful?
4Thank Daneman
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the feedback. We are glad to have gotten to be a part of your Great East Coast Trip. We are lucky to have such a prime location in Center City but I can agree the hustle and bustle can be difficult sometimes. We are happy to hear you had fun filled trip and hope you will...

Reviewed 28 October 2015

Booked this Hotel back in August and prepaid through a Jetblue promo for a convention we were attending. Upon arrival 3 people at the desk and over an hour said there was no such reservation! After staying at the Marriott the next day I called Jetblue who were great at trying to help, the desk said we were a "NO...

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Helpful?
2Thank Sherylcapecod
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

I am very sorry to hear about your poor experience with the misunderstanding concerning your reservation. We have contacted Tourico (the third party travel agent Jet Blue used to book your reservation) and instructed them to issue you a refund for the night that you were unable to stay. Should you have any additional questions or concerns please feel free...

Charlotte, North Carolina
Reviewed 26 October 2015

This location was great for tours of several historic landmarks in Philadelphia and easily connects to the sports complex via the nearby subway station. The hotel staff was extremely helpful. While the rooms were a bit dated they were clean and comfortable. With this great central location getting around the city was easy by walking or Uber-ing.

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Helpful?
3Thank Ed M
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the nice feedback from your Football and Sightseeing weekend! We are lucky to have such a central location and glad you were able to take advantage of the things Center City has to offer. We look forward to seeing you again the next time you are in town.

Irvine, CA
Reviewed 25 October 2015

I stayed at the Hilton Garden in Philadelphia Center City when visiting Philadelphia in mid-October 2015. The hotel is conveniently located in downtown Philly close to Jefferson Station and the historic part of old Philadelphia. My room was large, and I appreciated having a comfortable arm chair to relax in. The staff here was friendly and accommodating. I called ahead...

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Helpful?
2Thank SingleTraveler98
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Excellent Review! We are glad to hear you enjoyed your experiences in both the hotel and restaurant. We will be adding in room safes in all of our closets next year. Currently we do offer safety deposit boxes at the Front Desk. We hope you will come back and visit us again the next time...

Tullahoma, United States
Reviewed 25 October 2015

This hotel is old and it is obvious in the rooms. The staff is attentive. The food was average. The pillows are very very soft. Would choose another hotel next time. The location is great! The breakfast was good, the room service staff were great however the food was not.

Review collected in partnership with Hilton Garden Inn
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2Thank Roberta C
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing some feedback from your recent stay. We are glad to hear you enjoyed the service but not the hotel itself. Should you reconsider staying again please feel free to contact me directly so I can personally assure you get the experience you deserve.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Philadelphia Center City

Address: 1100 Arch Street, Philadelphia, PA 19107-2376
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: €144 - €407 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Philadelphia Center City 3*
Number of rooms: 279
Reservation Options:
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Also Known As:
Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Hilton Garden Inn
Hilton Philadelphia
Hotel Style:
#29 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Philadelphia Center City staff and other travellers.
35 questions
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Smithtown
Philadelphia, Pennsylvania
4 months ago
Middlesbrough, United Kingdom

See all questions (35)

Questions? Get answers from Hilton Garden Inn Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, microwave and fridge in the room”
 of 5 bubbles liorahw, 24 Mar 2017 | Read review
“Don't settle for a room in the hallway to the pool (super loud!)”
 of 5 bubbles AGirlsGottaEat02474, 16 Mar 2017 | Read review
“Rooms all on upper floors, so not noisy.”
 of 5 bubbles janeberger7, 12 Mar 2017 | Read review
“pick another hotel? until you see better comments showing management is working the managment tasks”
 of 5 bubbles 223raem, 28 Feb 2017 | Read review
“Do not stay in the rooms across from the house keeping storage rooms...the staff is very loud in the mornings.”
 of 5 bubbles Lee1313, 13 Feb 2017 | Read review
5 of 5