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Hilton Garden Inn Philadelphia Center City

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Hilton Garden Inn Philadelphia Center City
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1,703 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Philadelphia Center City
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Showing 1,623: English reviews
Baltimore, Maryland
Reviewed 13 July 2015

I booked a one night stay at Hilton Garden Inn Center City for a fun night out in the city with a few friends. I received an email the day before my reservation allowing me to check in online and pick my room. It stated clearly that check in time is 4 p.m. and that I would just need to...

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Helpful?
1Thank Amy A
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing some feedback from your recent stay. I'm sorry to hear of your troubles at check in. We review eCheck-In requests daily and clean those rooms first to assure guests get the rooms they select online. We did have a hick up with our linen delivery last Saturday but this is no excuse. I will personally review...

Meriden, CT
Reviewed 13 July 2015

This hotel has the greatest staff - friendly, helpful, and overwhelmingly charming and polite. The rooms are clean and spacious, the beds are comfortable and they give you 4 pillows per bed. I loved the junior suite, which I got as a free upgrade. Located in Chinatown, the food around is amazing, if you like Asian food. It's an easy...

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Helpful?
Thank dianejhuff
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Really Nice review. Our staff works hard to provide an outstanding experience to all of our guests and we are thankful that you noticed. We are very lucky to have such a great location and look forward to seeing you again the next time you are in town.

Wayne
Reviewed 13 July 2015

In PHL for a meeting and the host recommended this property. It was a great stay with a fantastic breakfast! The Internet in my room was a little slow but not unusable by any means. There wasn't any convention at the convention center - right across the street - so the hotel was very quiet.

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Helpful?
1Thank HLubert
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank your for posting the Great Review! We are glad to hear you enjoyed a quiet visit. We look forward to seeing you again the next time you are in town.

Silver Spring
Reviewed 12 July 2015

I stayed at this Hilton property for the July 4th weekend of 2015. Overall, the hotel is very clean, and the staff is very friendly. When I checked in the person at the front desk was able to give me the upgrade that I asked for. She was very nice and had a great smile. The room was clean and...

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Helpful?
Thank Jason S
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Good Review! We are happy to hear you enjoyed your stay for the most part. We were running Turkey Sausage as a special but will certainly consider making it a permanent addition to our menu. I also wanted to let you know we do not have any Queen sized beds in the hotel. All of...

Philadelphia, United States
Reviewed 10 July 2015

I have been in many different hotels during my trip in the US and this has been the best one: clean rooms with the necessary silence, avery kind, frindly and helpfull employees. It will choose this hotel again any time I will have to go to Philadelphia.

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Helpful?
2Thank Francesca R
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for the Very Good Review. We are glad to hear the staff provided such good service. We look forward to seeing you again the next time you are in town.

Reviewed 9 July 2015 via mobile

The moment I walked in. I was welcomed warmly, staff was famously friendly. Handled problems promptly. Restaurant on the 10th. They are doing there thing up there. Jus don't get the apple pie. But get chocolate!!!!! Yes I will be going back. Even the cleaning crew treated you with great respect. The location is near damn near everything. A mall...

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Helpful?
4Thank Jessica B
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for the Appreciative review. We are happy to hear you enjoyed the hotel and restaurant. We are lucky to have such a great Center City location and look forward to your next visit.

Reviewed 8 July 2015 via mobile

We stayed for just a day and the cost was perfect. 100 us dollars. The front desk was helpful. You pay for parking. It's basically downtown Philadelphia with easy access to all. The room and bathroom was a great size. It worked out perfect for the overnight stay. South Street was very close by. It's in an Asian type of...

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Helpful?
2Thank Danielle H
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing some feedback from your short stay. We are glad you were able to take advantage of our discounted summer rates and that you found the service, cleanliness, and location to your liking. We hope you will come back and see us the next time you are in Philadelphia!

Reviewed 8 July 2015 via mobile

From the moment we checked in, we felt so welcomed!!! Great customer service! Front desk staff was friendly and very inviting every single time we saw them! Rooms are descent. Location was PERFECT .... We pretty much walked every where! Need a bus don't worry stops are super close also! Plenty of good food all around!

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Helpful?
Thank imcX2
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Feedback from your Philly Vacation stay. We appreciate your business and are glad to hear you enjoyed the service, location, and cleanliness. I'll be sure to share your comments with our Front Desk team. Please come back and see us again the next time you are in town.

Pittsburgh, United States
Reviewed 7 July 2015

The hotel is conveniently located. However, it is old and tired and in desperate need of a makeover. The furniture was filthy and the air conditioning broken. On top of everything, the price of the room way exceeded the services and value we received. I would not stay in this hotel again. The staff, nevertheless, tried hard but even their...

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Helpful?
1Thank Alexander B
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for taking the time to share some feedback from your recent stay. I'm very sorry to hear that the hotel did not meet your expectations. We will be sure to have our Engineering Team address the issues with the Air Conditioner right away. We have some property upgrades scheduled to start later this year and hope you will...

Reviewed 7 July 2015

My wife and I stayed at this hotel after I had a eye operation at Wills Eye Hospital, the staff treated us wonderful. We would not hesitate to stay here again during any future visits to Philadelphia.

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Helpful?
1Thank O1788UCpeterd
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Review! We are glad the staff was able to provide good service, cleanliness, and assistance during your stay. We do a lot of business with Wills Eye patients and do our best to provide a comfortable stay for everyone.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Philadelphia Center City

Address: 1100 Arch St, Philadelphia, PA 19107-2376
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: €99 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Philadelphia Center City 3*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Expedia, Priceline, Hotels.com, Odigeo, Cheap Tickets and Travelocity so you can book your Hilton Garden Inn Philadelphia Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Hilton Garden Inn
Hilton Philadelphia
Hotel Style:
#29 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Philadelphia Center City staff and other travellers.
34 questions
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Philadelphia, Pennsylvania
9 days ago
Middlesbrough, United Kingdom
Ithaca, New York
10 months ago

See all questions (34)

Questions? Get answers from Hilton Garden Inn Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the King Jr Suite, tons of room!”
 of 5 bubbles micheler656, 5 Dec 2016 | Read review
“Ask for a room that faces Columbus Ave. The view of the Ben Franklin Bridge at night is worth the price of the room alone.”
 of 5 bubbles hasta_el_cielo, 19 Nov 2016 | Read review
“Get a hilton membership so that you can choose your room online before arriving!”
 of 5 bubbles bell-lap, 7 Nov 2016 | Read review
“Great location for walking around city.”
 of 5 bubbles Officerdee, 22 Oct 2016 | Read review
“Ask for rooms fartheraway from elevators, can be quite nosey late at night”
 of 5 bubbles 375brendas, 17 Oct 2016 | Read review
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