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      The Ritz-Carlton, Philadelphia

      1,481 Reviews
      #21 of 86 Hotels in Philadelphia
      10 Avenue of the Arts, Philadelphia, PA 19102-2500
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      6/8/2017 7/8/2017
      US$321
      US$288
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      US$321
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      US$321
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      Booking.comUS$288
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      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
      All photos (496)
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      Certificate of Excellence
      Traveller (419)
      Room & Suite (178)
      Dining (49)
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      Overview
      4.0
      1,481 reviews
      • Excellent50%
      • Very good25%
      • Average14%
      • Poor7%
      • Terrible4%
      Travellers talk about
      “city hall” (179 reviews)
      “bank building” (40 reviews)
      “club level” (61 reviews)
      Wifi
      Parking
      Air Conditioning
      Non-Smoking Hotel
      Restaurant
      Room Service
      Suites
      Bar/Lounge
      Fitness centre
      Concierge
      Pets Allowed
      Spa
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Self-Serve Laundry
      5.0 Star Hotel
      All hotel details
      Offers from The Ritz-Carlton, Philadelphia
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      Rooms
      6 Aug7 Aug
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,481)
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      1 - 5 of 1,457 reviews

      Reviewed yesterday
      Weekend visit 2 club level suites

      Stayed at this hotel primarily because of the Club Lounge amenities. Check in was awful. I reserved this stay through American Express fine hotels. I had 1 Club level,suite and a superior King oath Club Level. In negotiating an upgrade of the superior suite to...More

      Review collected in partnership with The Ritz-Carlton Hotel Company
      Thank Michael N
      Reviewed yesterday
      Nicely Located, Magnificent Building...

      The hotel is nicely located on Broad Street, an important street in the city. We had a nice view of the Philadelphia City Hall. The building of the hotel is really impressive. It used to be a bank from the 70's until 2000 and the...More

      Thank GiftedKid
      Reviewed yesterday
      Good hotel but not exceptional

      The Ritz Carlton Philadelphia seems like an adequate hotel, but is not on par with other premium hotel offerings in the area particularly in terms of service and value. The staff is friendly but clearly overworked, and on busy nights all pretense of luxury and...More

      Review collected in partnership with The Ritz-Carlton Hotel Company
      Thank Britt E
      Reviewed 2 days ago via mobile
      Wow! Amazing service.

      My husband and I stayed at the hotel for a weekend anniversary trip. The stay was amazing from start to finish. A shout-out to Bryon at the front desk for providing the most pleasant check-in experience I have ever had in my life. I had...More

      Thank ELCW11
      Reviewed 2 days ago
      Disappointed

      Staff was indifferent throughout the stay - waiting 20 minutes for svc in lobby bar until I had to get up to find someone. After being gone almost day, I returned and the room had not been cleaned by 6 pm and I had to...More

      Review collected in partnership with The Ritz-Carlton Hotel Company
      Thank franklino476
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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Restaurant
      • Room Service
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Spa
      • Hotel Amenities
      • Business Centre with Internet Access
      • Room Service
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Children Activities (Kid / Family Friendly)
      • Self-Serve Laundry
      • Room amenities
      • Air Conditioning
      • Things to do
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Spa
      Details
      • Price range
      • US$280 - US$568 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #6 Spa Hotel in Philadelphia
      • #13 Luxury Hotel in Philadelphia
      • #29 Romantic Hotel in Philadelphia
      • #29 Business Hotel in Philadelphia
      • #40 Family Hotel in Philadelphia
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Accessible rooms ,
      • Family Rooms
      • Number of rooms
      • 299
      • Reservation Options
      • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Marriott, TripOnline SA, Hotels.com, Hotwire, Cancelon, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your The Ritz-Carlton, Philadelphia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • United States >
      • Pennsylvania >
      • Philadelphia
      • Also Known As
      • Ritz-Carlton Philadelphia Hotel Philadelphia ,
      • Philadelphia Ritz Carlton ,
      • Ritz Philadelphia
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      All photos (496)
      Full view
      Traveller (419)
      Room & Suite (178)
      Dining (49)
      Hotel & Grounds (223)
      Bathroom (41)
      Business Centre & Event Rooms (4)
      Family and Play Areas (1)
      Nearby
      Nearby HotelsSee all 86 hotels in Philadelphia
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      Nearby Attractions
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      Ask a question
      Questions & Answers
      See all 12 questions
      De3zy C
      6 January 2017|
      AnswerShow all 3 answers
      Response from Cubbob | Reviewed this property |
      I agree with the two previous answers. The front desk was extremely accommodating.
      0
      Votes
      Frances L
      5 January 2017|
      Answer
      Response from Darryll A | Property representative |
      Good day Frances L, We do have interconnecting rooms and look forward to having you as our guest! Please reach out to us to reserve your stay and we will take great care of you and your family. Warm regards, DA
      0
      Votes
      mariettaeric
      11 December 2016|
      AnswerShow all 5 answers
      Response from Darryll A | Property representative |
      Good day mariettaeric, We do in fact serve alcohol on our Concierge Club Lounge. We offer 5 culinary and beverage presentations, and the lounged private concierge is available to assist you with any requests including... More
      0
      Votes
      Room Tips
      "High floor with a view of the Philadelphia City Hall"
      Read review
      "Upper floors, with city hall view."
      Read review
      "underground floor! check it out!"
      Read review
      "The "01" room on each floor is the suite."
      Read review
      Show More
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