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1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 03/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Windsor Suites
Updated 03/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travellers' Choice
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for.
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Room & Suite (377)377
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Rooftop pool
Restaurant
Complimentary instant cofffee
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Iron
Wake-up service / alarm clock
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Languages Spoken
English
2,082Reviews48Q+A100Room tips
Traveller rating
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Popular mentions
Audrey D wrote a review Feb 2021
1 contribution
We stayed at the Windsor Suites for a month while our home was under construction. We absolutely felt at home there. The rooms were big, clean and had everything we needed. It was the best home away from home experience we could have asked for. Thanks!
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Date of stay: February 2021
Rooms
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arleneb46341 wrote a review Dec 2020
Cape May, New Jersey10 contributions7 helpful votes
Hotel's Favourite
12/21/2020. My wife and I live in Cape May, NJ. Our daughter and granddaughters live in Camp Hill, PA. We decided to meet halfway and booked a nice suite for 12/13/2020, at The Windsor Suites in Philadelphia to meet for a couple of hours and exchange Christmas gifts. Fully masked, of course. My wife and I spent the night, but "the girls' went home. We enjoyed our stay and loved our suite. Our balcony had a terrific view of the Art Museum and City Hall, including the Love Park Christmas Village, which we visited and also enjoyed. But the nicest part of our stay at The Windsor, by far, was your staff. I am 70 years old and have stayed at dozens of hotels and have never met a friendlier staff. I am sorry that the only 2 names I remember are Stephanie and Jameer. I spoke to Jameer only on the phone and he was very helpful. But the two women who checked us in were over-the-top friendly and helpful. We had asked for an early check-in and our suite was ready when we arrived at about 11 AM. Every time we passed through the lobby, we received a friendly greeting and an offer to help. The lobby staff was also great with our 2 granddaughters, ages 11 and 8. We would stay at The Windsor again, even if only for the treatment we received from the lobby staff. GREAT JOB!! Due to the fact that Covid restrictions kept us from dining inside at Con Murphy's restaurant, we ordered take-out from them. The food was ready on time, was hot, and was delicious. We look forward to dining there sometime in the future.
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Room Tip: We had Rm 1008 and it appeared to have the best view on the 10th floor.
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Response from Tim Nolan, Other at The Windsor Suites
Responded 5 Jan 2021
Thank you arleneb46341, We are so glad you and your family had a safe an enjoyable stay with us while you were in Philadelphia and able to exchange you gifts for the holidays. Please come back and see us when you are back in town or need a break from Cape May!
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Marie R wrote a review Feb 2021
Morrow, Georgia1 contribution
My first time to Philly! I surprised my best friend for her birthday! I booked my room a week ahead of time. Spoke with Lia who is so nice and spent time giving me information about what to do in the area! We arrived early and was able to check-in 2 hours earlier!!! Upon check-in I met Grace. Very nice and gave me details on dining and other good stuff to do in the city. The room was very spacious and clean! Full kitchen and balcony view was amazing! The hotel was also safe/secure. I loved the fact that it didn't matter what I needed any time of the day everyone was pleasant and helpful! I am a firm believer in giving good customer service. After all the planning and fun I realized that check out was at 11am and my flight wasn't scheduled to leave til later that evening. The staff accommodated us and allowed us to stay late without additional charges. What an experience!! I can't thank Lia and the team enough for making my first time experience to Philly a phenomenal one. MARIE
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Date of stay: February 2021
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TravellingJerz wrote a review Jan 2021
Singapore236 contributions33 helpful votes
+1
Hotel is clean and service is prompt. Situated right outside the Benjamin Franklin way, the hotel is walking distance is a number of world class museum. The love park is also just adjacent to the hotel. Unbeatable location if you are a fan of museums!
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Date of stay: February 2020Trip type: Travelled with friends
1 Helpful vote
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Fit4life2 wrote a review Jan 2021
10 contributions3 helpful votes
For the price I pay, I definitely expect better service and amenity. First of all, shower is cold, way cold to call a hot shower, I was freezing. Staff came and said they fixed it, but they did not. Range top is weak, barely works. Coffee is marginal with Kroger coffee maker, which is not coffee for me. Only thing good is the gym, I can use it with reservation.
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Date of stay: December 2020
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Response from Tim Nolan, Other at The Windsor Suites
Responded 6 Jan 2021
Fit4life2 I am so sorry that your experience did not live up to the expectation. I would love to be able to discuss your stay with you further as it our intention for each of our guests to have a pleasurable stay. Looking forward to hearing from you to discuss.
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Previous
PRICE RANGE
US$151 - US$437 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the windsor hotel philadelphia, windsor hotel philadelphia, marriott execustay philadelphia
FORMERLY KNOWN AS
Hotel Windsor
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
199
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Frequently Asked Questions about The Windsor Suites
Which popular attractions are close to The Windsor Suites?
Nearby attractions include Amazing Escape Room (0.3 km), Cathedral Basilica of Saints Peter and Paul (0.1 km), and Pennsylvania Academy of the Fine Arts (0.4 km).
What are some of the property amenities at The Windsor Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Windsor Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Windsor Suites?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The Windsor Suites?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Windsor Suites?
Conveniently located restaurants include Urban Farmer, Con Murphy's Irish Pub, and City Tap House Logan Sq..
Are there opportunities to exercise at The Windsor Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Windsor Suites located near the city centre?
Yes, it is 0.5 km away from the centre of Philadelphia.
Are any cleaning services offered at The Windsor Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does The Windsor Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Windsor Suites?
Many travellers enjoy visiting Battleship New Jersey (3.6 km), Independence National Historical Park (2.1 km), and Cathedral Basilica of Saints Peter and Paul (0.1 km).