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The Windsor Suites

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1,213 Reviews from our TripAdvisor Community

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Showing 1,081: English reviews
East Stroudsburg, Pennsylvania
Reviewed yesterday NEW

We visited Philadelphia for two days at the Franklin Institute and our annual pilgrimage to the Art Museum. We stayed at the Windsor Suites (again) because it is so conveniently close to the museums. Those two days were rainy, so we took our umbrellas from the car to the hotel. Surprise! The front-desk offered us complimentary use of the umbrellas,...

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Helpful?
Thank stevensa2017
New York City, New York
Reviewed 2 days ago NEW

I was pleasantly surprised with my stay. Though it was only for one night, it was enjoyable and enough to warrant a return visit when I visit Philly. When I went to check in, the front desk agent was very pleasant and friendly. Unfortunately, I can’t recall her name but she was very welcoming. Her demeanor was the same throughout...

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Thank Ashley C
Milpitas, California
Reviewed 2 days ago NEW

Stayed here for 2 nights a couple months ago. We had my 10-month old daughter so we needed a kitchen to wash bottles, boil water, store milk, etc. PROS: +Huge King Size, comfortable bed! +Fully stocked kitchen with microwave, 4-burner stove, oven, full size fridge, sink, and dishwasher +portable crib with wheels +extra desk space for working and storage +HUUUGE...

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Thank Michelle L
Allentown, Pennsylvania
Reviewed 4 days ago NEW

My husband and I stayed overnight at the Windsor for the Visit Philly package. From start to finish, everything was perfect. I asked for a floor higher up and facing the parkway, which they were able to accommodate- we had great views of the city! We were also given a complimentary bottle of champagne since we were in town to...

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1Thank Rachel M
Orlando, Florida, United States
Reviewed 5 days ago NEW

Great hotel, lots space, was clean. Close to all the history sites, walking distance. Subway nearby, you can get the transportation from the airport to the hotel. Breakfast not included. Rooms had a small kitchen.

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1Thank Lidia O
Reviewed 5 days ago NEWvia mobile

I did a lot of research before coming to philly. There were some mixed reviews about this hotel but i decided to give it a shot and I don't regret it at all. I'm not much of a review leaving person so it means a lot that I'm writing this. Upon arrival, the valet attendants were friendly and informative. Checking...

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Thank Stephanie G
Reviewed 6 days ago NEW

I was visiting Philadelphia for a few days and stayed at the Windsor. This will probably be the only hotel I stay at from now on when I'm visiting. So beautiful and in a convenient spot in city center near museums. The rooms are simple and beautiful with the modern design. The Kitchenette is a plus. The staff was great,...

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Thank Tru A
Vineland, New Jersey
Reviewed 1 week ago

I work in the City so on long work days, I book a room at the Windsor to avoid my 75 minute commute each way.This is single-handedly the best hotel I have ever stayed at! The staff goes out of their way to friendly, accommodating, and inviting. The rooms are extremely clean and spacious. The free wifi and extended check-out...

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1Thank ajraybould
Michael R, General Manager at The Windsor Suites, responded to this review

ajraybould, Thank you for your spectacular five star review! After a long day there is nothing more needed than someone to help make your day a little easier and enjoyable, and I am truly delighted to know our team helped to provide the type of experience you deserve. We will certainly look forward to continuing to be your home away...

Wilmington, Delaware
Reviewed 1 week ago

The Windsor Suites are an outstanding place to stay if you are in center city Philadelphia. The location is ideal if you are going to the museums on the Parkway (Franklin Inst., Barnes, Rodin, Art Museum, etc.), and is steps away from the 2 major subway lines in town. Many of the rooms have spectacular views of the city, and...

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1Thank Anthony R
Michael R, General Manager at The Windsor Suites, responded to this review

Anthony R, Thank you for your tremendous five star review! We appreciate you taking the time to provide such a thorough review of your time with us, and love that you enjoyed our location on the Ben Franklin Parkway just steps from City Hall. The Basilica just across the street is truly an amazing architectural structure, I am glad to...

West Newton, Pennsylvania
Reviewed 1 week ago via mobile

I can't say enough good things about this hotel. It is modern, clean and very comfortable with a wonderful staff. We had a king suite with a well-equipped kitchenette. It was heavenly! Had a lovely view out the window too. We ate at the Asian restaurant on the first floor and the food was both delicious and reasonably priced.

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Thank tatcat7795
Michael R, General Manager at The Windsor Suites, responded to this review

tatcat7795, Thank you for your fabulous five star review! It is always a pleasure to hear when we are able to exceed expectations and provide a memorable experience for our valued guests. Thank you for taking the time to share your experience and hope to see you again should your travels bring you back to Philadelphia. Mike

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 

Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)
Region: United States > Pennsylvania > Philadelphia
Price Range: €116 - €300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Windsor Suites 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Hotel Style:
#5 Best Value Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from The Windsor Suites staff and other travellers.
25 questions
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Questions? Get answers from The Windsor Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high level.”
 of 5 bubbles trua2014, 14 Jan 2017 | Read review
“The one-bedroom rooms seem to be the square footage of an apartment and are absolutely wonderful!”
 of 5 bubbles ajraybould, 12 Jan 2017 | Read review
“Try to get a room on the Parkway for spectacular views of the cityscape.”
 of 5 bubbles 441anthonyr, 12 Jan 2017 | Read review
“Stayed in front room facing the street on 11th floor, was great but a little street noise.”
 of 5 bubbles sunshine247_11, 1 Jan 2017 | Read review
“book directly on their website - they will honor a complimentary upgrade for you if available”
 of 5 bubbles labsfam, 28 Dec 2016 | Read review
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