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Four Points by Sheraton Philadelphia City Center

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1201 Race St, Philadelphia, PA 19107-1617
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (158)
Room & Suite (52)
Dining (8)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Philadelphia City Center
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#58 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
Conveniently located at the heart of Philadelphia, Four Points By Sheraton Philadelphia City Center offers comfortable accommodations, and is just a short walk from the Strayer University. This three-star hotel features a state of the art fitness center for guests to work out effectively. All rooms are smoke-free and fully air-conditioned. Each is equipped with a 32-inch flat-screen TV with cable channels, coffee and tea making facilities, and a private bathroom with designer toiletries. The hotel’s business center offers fax and photocopying services. Free Wi-Fi connection is available throughout. In addition, a gift shop and a 24-hour front desk are found on-site. Cherry Lounge and Restaurant serves American classics and comfort foods for breakfast, lunch, and dinner. Furthermore, there are other dining options just within walking distance. Four Points By Sheraton Philadelphia City Center is within a ten-minute walk from the Pennsylvania Convention Center. Liberty Bell Center is two kilometers away. Self-parking is located a block away for $29 a day or for $34 with in/out privileges. Upon check-in, a $35 hold will be authorized on your credit card and reimbursed if not used.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Parking
Wifi
Restaurant
Snack bar
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
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549Reviews9Q+A79Room tips
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Popular mentions
Holy_Innocent wrote a review Oct 2020
Hamilton, Canada436 contributions255 helpful votes
This is my first stay at Four Points ever. Based on this experience I won't ever book this brand again. The hotel is in a convenient location, walkable to all downtown sites, from the historical district to Fairmount Park with the infamous steps in front of the art museum ... only a few blocks from Market Street. The fabulous indoor Terminal Market for all kinds of foods is one block away, great for breakfast or lunch but mostly closed up by 5 pm. The actual city block where the hotel sits is grimy with a homeless shelter nearby. However, the convention center is only across the street and easy to avoid this area. The hotel lobby and room decor is very uninspiring but practical for the most part. My king room was very crowded and the bathroom is a poor layout. Hot water is hard to come by and the water pressure in both sink and shower stinks. In-room coffee is terrible, undrinkable. I don't get why the Sheraton can provide good coffee in-room why can't their sister brand? Better to have no coffee than garbage. Had to bring my own coffee for the machine. Mattress was comfortable for a good sleep. However, many hallway noises (other guests entering/leaving their room, elevator sounds) are much louder than normal and affect sleep. T.V. channel choices are very good and all HD quality. Internet service goes from poor to good throughout the day and within the same hour. Premium connection seems to be non-existent. For multi-night stays, there wasn't any warning about no housekeeping and no one asks if you need any items in-between (fresh towels, soap, tea/coffee supplies, garbage removed). Poor hospitality in spite of Covid-19 restrictions. On checkin, hotel would not consider a room upgrade in spite of Platinum Bonvoy status. This brand has not earned my respect or future business.
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Date of stay: October 2020
Location
Service
Sleep Quality
2 Helpful votes
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Contravis Jennings wrote a review Sep 2020
1 contribution
Greeting people is one thing ! Anybody can do that , but fully take my hat off to this crew here at " Four Seasons ".. Very welcoming , showing great hospitality in making sure there customers are satisfied ! Special thanks " My Guy " Jonathan !! Very helpful Gentlemen, if you're not from here (which I'm not) Guarantee you he'll give you an entire itinerary of things to do , and places to eat.. I look forward to coming back to this location bringing family here to enjoy a wonderful time! Again thank you Four Seasons !
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip: Them King Beds feel mighty good !
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Response from mary K, General Manager at Four Points by Sheraton Philadelphia City Center
Responded 3 Sep 2020
Thank you Tafari7 for your kind words about our Guest Services Team Member Jonathan! We are so pleased that Jonathan was able to assist you with suggestions on places to go and where to dine. We hope that you will join us again for your next visit to Philadelphia. Wishing you more safe and enjoyable travels in the future!
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lisae495 wrote a review Jul 2020
New Jersey14 contributions6 helpful votes
Absolutely gross! Place smells like weed. Stained lobby furniture. Bugs and bloody sheets - and hair in the sheets- welcomes you. Manager dismissed it as “guess they forgot to clean a room”. Doubt any covid protocol let alone any protocol. Sleep in your car rather than this place. I’d give them a zero or negative number if that was an option. Grossest place ever- 🤮
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Date of stay: July 2020Trip type: Travelled solo
1 Helpful vote
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Response from mary K, General Manager at Four Points by Sheraton Philadelphia City Center
Responded 3 Sep 2020
Lisae495, I apologize that your stay was not acceptable. We thank you for your feedback to share with our team to address your concerns. We wish you safe and enjoyable travels in the future!
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Ed B wrote a review Jan 2020
Ocean City, New Jersey56 contributions13 helpful votes
Nicely situated near convention center and Chinatown. The staff was friendly and helpful. Parking in open lot across the street. Lot attendant was very helpful. Rooms were basic but clean and updated. Perfect for a short stay
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Date of stay: January 2020Trip type: Travelled as a couple
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Response from mary ann k, Manager at Four Points by Sheraton Philadelphia City Center
Responded 22 Jan 2020
Hello EdB772 and thank you for your review! It's great to read that you enjoyed your stay with us and that everyone you encountered were friendly and able to assist with your needs. Wishing you more safe and enjoyable travels in the future!
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MARATHON-MCPO-USN wrote a review Dec 2019
Jacksonville, Florida270 contributions308 helpful votes
Location is very easy walking distance to everything.....you can take an Uber - BUT - PHL traffic is no-joke in the central business district, and folks walking will beat you to the center of town (only took Uber once and sat in traffic, forever). Property is a bit dated - but the rooms have enough space (not big, not small - but just right for City center hotel). Parking is across the street and easily accessible. Bathroom is roomy and water pressure is fine (just don’t turn the handle all the way to the left (hot) - turn it all the way to the left, then back off to the right a little - and you will get HOT water and plenty of pressure. The soap in the shower container is miserable (low quality - does not lather up - at all - very cheap). Staff is very professional and helpful. Other reviews that call out the loud door slamming - is accurate.....I had to politely ask my neighbors to stop slamming their door when they leave (and they did). I would highly recommend the property.
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Date of stay: December 2019Trip type: Travelled on business
2 Helpful votes
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Response from mary ann K, Manager at Four Points by Sheraton Philadelphia City Center
Responded 14 Dec 2019
Thank you Marathon-MCPO-USN for your honest review! We are please that you enjoyed your stay and found our staff very helpful and hospitable! I agree the traffic is very challenging within the city center and walking is always the way to go! Wishing you more safe and enjoyable travels in the future and a wonderful holiday season!
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PRICE RANGE
US$133 - US$408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton philadelphia city hotel philadelphia, 4 points by sheraton philadelphia city center, four points philadelphia, philadelphia four points
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center East
NUMBER OF ROOMS
92
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Frequently Asked Questions about Four Points by Sheraton Philadelphia City Center
Which popular attractions are close to Four Points by Sheraton Philadelphia City Center?
Nearby attractions include Reading Terminal Market (0.3 km), Pennsylvania Academy of the Fine Arts (0.4 km), and Masonic Temple (0.5 km).
What are some of the property amenities at Four Points by Sheraton Philadelphia City Center?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points by Sheraton Philadelphia City Center?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Four Points by Sheraton Philadelphia City Center?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Four Points by Sheraton Philadelphia City Center?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Four Points by Sheraton Philadelphia City Center?
Conveniently located restaurants include Beiler's Bakery, Miller's Twist, and Reading Terminal Market.
Are there opportunities to exercise at Four Points by Sheraton Philadelphia City Center?
Yes, guests have access to a fitness centre during their stay.
Is Four Points by Sheraton Philadelphia City Center located near the city centre?
Yes, it is 0.6 km away from the centre of Philadelphia.
Are any cleaning services offered at Four Points by Sheraton Philadelphia City Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Philadelphia City Center offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Four Points by Sheraton Philadelphia City Center?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Greek, and Indonesian.