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Four Points by Sheraton Philadelphia City Center

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Traveller (128)
Room & Suite (94)
Dining (6)
Overview
  • Excellent23%
  • Very good38%
  • Average21%
  • Poor11%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
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Additional information
Offers from Four Points by Sheraton Philadelphia City Center
Special Offer: Save up to 20% in Philly!
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Offers from Four Points by Sheraton Philadelphia City Center
Special Offer: Save up to 20% in Philly!
Hotel deals
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (509)
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All reviewsreading terminal marketwithin walking distancelight sleeperwould stay againcorner roomtwo double bedsdesk clerkthe room was nicechinatownparkingshampoo
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1 - 5 of 459 reviews
Hotel's Favourite
Reviewed 4 weeks ago via mobile

I didn't get the names of everyone that worked there, but we spent four nights and every single person we encountered was fantastic. I absolutely love Rihanna who checked us in, she was so helpful. We had an issue with our air conditioning and Dashawn...More

1  Thank Kelly T
Response from Saleema M, Front Office Manager at Four Points by Sheraton Philadelphia City CenterResponded 4 weeks ago

Thank you Kelly for your Feedback. I will be sure to let the staff know your were pleased with your stay.

Reviewed 4 weeks ago via mobile

Front desk staff was friendly and helpful and the manager was good. The improvement needed is in the cleaning staff. A couple days the room was much mostly cleaned but not all the way. The gym some TVs worked some didn’t and the trash wasn’t...More

Thank travelingcoinman
Response from Saleema M, Front Office Manager at Four Points by Sheraton Philadelphia City CenterResponded 4 weeks ago

Thank you for your feedback. I will work closely with the staff to fix any concerns. I appreciate your honesty feedback and look forward to you returning in the future.

Reviewed 4 weeks ago via mobile

Double charged my credit card. Numerous phone calls later still haven’t gotten my money nor an apology. The manager is never available to answer my questions - how convenient. Now they’re straight up ignoring me. Literally any other hotel will provide a better experience than...More

Thank Thomas Z
Response from Saleema M, Front Office Manager at Four Points by Sheraton Philadelphia City CenterResponded 4 weeks ago

Thank you Thomas for your feedback I will be indirect contact with you shortly to address this issue and concern. I deeply apologize for the inconvenience we have caused. We will be speaking soon.

Reviewed 12 August 2018

Loved this hotel. We had two nights booked at a great price at another bigger hotel but decided to go a night earlier and found this much less expensive hotel. Room was small but very comfortable, clean and relaxing. Breakfast was ok, kind of pricey....More

Thank Joni M
Response from maurice a, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 13 August 2018

Thank you Joni for taking the time and provide us with your feedback.

Reviewed 13 July 2018 via mobile

Wow! Haven’t stayed in a hotel quite this filthy and disorganized for quite some time! Carpets smelled like dirty feet! Towels and wash cloths were not exchanged for 3 days! Breakfast eggs took 30 minutes. Had to change rooms to one that did not smell...More

Thank mbond1900
Response from Saleema M, Front Office Manager at Four Points by Sheraton Philadelphia City CenterResponded 15 July 2018

Dear Joe, Thank you for taking the time to share your valuable feedback. My name is Saleema McGill and I am the at the Four Points by Sheraton Philadelphia City Center. It has come to my attention that the service you received during your recent...More

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About
Description
Conveniently located at the heart of Philadelphia, Four Points By Sheraton Philadelphia City Center offers comfortable accommodations, and is just a short walk from the Strayer University. This three-star ...More hotel features a state of the art fitness center for guests to work out effectively. All rooms are smoke-free and fully air-conditioned. Each is equipped with a 32-inch flat-screen TV with cable channels, coffee and tea making facilities, and a private bathroom with designer toiletries. The hotel’s business center offers fax and photocopying services. Free Wi-Fi connection is available throughout. In addition, a gift shop and a 24-hour front desk are found on-site. Cherry Lounge and Restaurant serves American classics and comfort foods for breakfast, lunch, and dinner. Furthermore, there are other dining options just within walking distance. Four Points By Sheraton Philadelphia City Center is within a ten-minute walk from the Pennsylvania Convention Center. Liberty Bell Center is two kilometers away. Self-parking is located a block away for $29 a day or for $34 with in/out privileges. Upon check-in, a $35 hold will be authorized on your credit card and reimbursed if not used. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Free Parking
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
92
Price range
US$162 - US$475 (Based on Average Rates for a Standard Room)
Also Known As
Four Points By Sheraton Philadelphia City Hotel Philadelphia
,
4 Points By Sheraton Philadelphia City Center
,
Four Points Philadelphia
,
Philadelphia Four Points
Location
United States > Pennsylvania > Philadelphia > City Centre East
Photos
Traveller (128)
Room & Suite (94)
Dining (6)
Business Centre & Event Rooms (24)
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Questions & Answers
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runnergirl28
21 June 2016|
AnswerShow all 5 answers
Response from michaelcT8016HJ | Reviewed this property |
We never had a problem walking anywhere night or day including travelling on the subway to and from the Philly's ball game.
1
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Room Tips
"Chose a different hotel!"
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"do not stay here they lie."
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"Ask for a room that has been recently renovated"
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"Don't bring a car - you can't park it here. The front desk lies to you."
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